Embark on a digital journey with Zeenat Mongal, Vice President – Customer Experience. Driving ICICI Lombard towards innovation as we unlock new possibilities for our business & integrate them.#ICICILombard #NibhayeVaade #ILCafe #Episode15 #Po

Ep 013 - Motor claims process

Feb 13th, 2024 16m 42s

IL Café is back again, with a ground-breaking conversation on motor claims process with Mr. Rajiv Mirani. Tune in to know more.#ICICILombard #NibhyaVaade #ILCafe

Ep 012 - Covering the bases.

Dec 29th, 2023 17m 56s

Empowering small business with a safety net – because success deserves protection. Learn more about SME Insurance on our all new episode of IL Café with Mr. Faiz Ahmad – Vice President SME Agency. #ILCafe #ICICILombard #NibhayeVaade #Episode1

Ep 011 - Making health simpler through tech innovation for informed decision making

Nov 24th, 2023 8m 22s

Join us in an all-new episode of IL Café on revolutionizing health through tech innovation. Learn more about it as Mr. Vivek Srivastav talks about the future of health & how underwriting play a crucial role in finding the pathway to it.#ICI

Ep 010 - Discover the world of simplified insurance

Oct 31st, 2023 9m 56s

Good health leads to a fitter you. Discover the features that Health AdvantEdge and BeFit Rider has to offer with our IL Café podcast session with Abhishek Saraf from the ICICI Lombard family.#ICICILombard #NibhayeVaade #ILCafe #ILCafeEpisode

Ep 009 - Anywhere cashless.

Oct 16th, 2023 8m 49s

In a world where payments are done with a ease of a button, presenting Anywhere Cashless an innovative service for our policy holders.Learn more about it on the IL Café exclusive podcast with Shailesh Dubey.#ICICILombard #AnywhereCashless #

Ep 008 - International travel insurance policy

Sep 28th, 2023 12m 32s

Imagine that your dream vacation is in full swing, and suddenly, unforeseen circumstances disrupt your plans. Whether it's a medical emergency, trip cancellation, lost baggage, or any unexpected mishap, travel insurance offers you peace of mind

Ep 007 - World heart day special.

Sep 15th, 2023 18m 12s

ICICI Lombard brings you an exclusive Podcast on Cardiac Health and Wellness. Tune in for an insightful session with Dr. Ravneet Vilkhoo and Dr. Akash Sharma.#NibhayeVaade #ICICILombard #WorldHeartDay

Ep 006 - Diversity, Equity and Inclusion (DEI) in the workplace

Jul 17th, 2023 29m

“Avoiding groupthink (is a major benefit of diversity). People with different perspectives can challenge the group norm and lead to better innovation in the organization. This fosters creativity and, more importantly, helps build innovative sol

Ep 005 - Building Digital Journey to Enhance Customer Centricity

Jul 17th, 2023 24m 44s

"Customer-centric innovation is at the heart of all successful business organizations because a happy, satisfied customer is the best brand ambassador! ICICI Lombard strives to ensure our customers always receive the very best support and ser

Ep 004 - Nitin Khanna, Business Head - Motor Business at ICICI Lombard

May 26th, 2023 11m 56s

ICICI Lombard is a pioneer in motor insurance in India. In a country where nearly half of all vehicles still go uninsured, ICICI Lombard has been proactive in bringing out several innovative motor insurance products that address the wide spect

Ep 003 - Mr. Sanjay Datta, Chief- Underwriting, Reinsurance and Claims at ICICI Lombard

Nov 8th, 2022 50m 50s

ICICI Lombard has taken many steps to become customer-centric in order to help settle claims in a hassle-free manner. During the pandemic, the company embraced digital transformation, providing services that prioritized customer safety while st

Ep 002 - Gopal Balachandran, CFO & CIRO – ICICI Lombard - ESG and its impact on the insurance industry

Sep 7th, 2022 30m 9s

ICICI Lombard has been front and center amongst Indian businesses when it comes to ESG efforts. The company has incorporated sustainability as an integral part of its core operations and growth strategy. From embracing the UN’s Sustainable De

Ep 001 - Technology drives innovation in the Insurance industry - Girish Nayak, Chief – Customer Service, Technology & Operations, ICICI Lombard

May 31st, 2022 15m 30s

· The Indian insurance business is undergoing a massive digital revolution. Newer digital technologies, such as Artificial Intelligence and Machine Learning, are and will continue to play an important role in developing creative customer experi

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