“Avoiding groupthink (is a major benefit of diversity). People with different perspectives can challenge the group norm and lead to better innovation in the organization. This fosters creativity and, more importantly, helps build innovative solutions to complex problems that the organization has been dealing with. We also see better quality of decisions; therefore, the quality of execution also improves.”  

There is an increased emphasis on inclusion and diversity in Indian organizations, and ICICI Lombard has been a champion of equity and diversity at the workplace. In this episode of IL Café, Jerry Jose, Chief – Human Resources at ICICI Lombard, explains that diverse perspectives and experiences provide many benefits that help organizations achieve success.