The online world can be a breeding ground for hate. But why do some people behave the way they do on social media?

In each episode, the BBC's Disinformation and social media correspondent Marianna Spring - one of the most trolled BBC journalists - dives into her inbox and investigates a different extraordinary case of online hate to find out.

She meets the people at the heart of these conflicts, and in some cases brings them together, to see if understanding - even forgiveness - is ever possible.