As vaccines roll out and we see a symbolic light at the end of the COVID-19 tunnel, executive leadership teams are asking one question: which consumer behaviors will stick for the long-term? These behaviors, of course, dictate where retailers prioritize their time and investments, and now, the stakes are higher for them to make the right decisions. 

In this episode, discover some of the tech and experience trends that came into the spotlight during the pandemic as well as current trends and predictions around how they will evolve moving forward. Expert participants will also dig into the financial and tax implications that come with rolling out these kinds of experiences.

Episode Guests:
Nate Stohrer – Principal Consultant for the Retail Practice at Vertex
Chris Sarne – Senior Director of Product Management Strategy at Oracle