Episode Transcript
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0:03
Welcome to Wealth for Generations , the podcast
0:06
where you learn to grow , protect and preserve your
0:08
wealth for generations . Our
0:10
hosts on today's show are Todd Whatley
0:13
, a certified elder law attorney , and
0:15
Ian Weiner , a certified financial
0:17
planner . Join us and our expert
0:19
guests as we uncover the mindsets , tools
0:21
and strategies to help you maximize your
0:24
wealth and impact . Let's embark
0:26
on this journey to secure your legacy . Please
0:33
note this podcast is for informational purposes
0:35
only and is not intended as financial or
0:37
legal advice . Always consult with a
0:39
professional regarding your specific situation
0:41
.
0:42
That's right . This is Todd Whatley , and
0:45
I am always thankful that you
0:47
are listening to us and thank
0:49
you so much for everyone who downloads
0:51
and then , particularly if you subscribe . I
0:53
appreciate you subscribing
0:56
to the podcast . That always
0:58
lets us know who else is listening and
1:01
make sure that you get every new episode
1:03
that comes up . So today
1:05
we have a guest and I'm super excited
1:07
. I've had him on the radio
1:10
show before and
1:12
it's always a great
1:14
show . But first let me get Ian on
1:17
.
1:17
Hey , ian , how are you doing , Todd ? I'm doing well
1:19
. I'm excited about this . I'm looking forward to this episode
1:21
, so I'm glad we're going to do it .
1:22
This is going to be fun . So our
1:25
guest today is Dr Lozarte , and
1:27
he is a physician . You're like , okay
1:30
, well , that's a big deal , he's a physician
1:32
, but he does a really cool practice
1:35
that is fantastic
1:37
for , particularly , the older people
1:39
. And so , dr Lozarte , thank
1:41
you for being with us today .
1:42
Thank you so much .
1:43
I appreciate that talk Thank you for being with us today .
1:45
Thank you so much , I appreciate that , todd , thank you for having me here .
1:46
So tell us about your business and the
1:48
very unique practice that you have .
1:51
Yeah , so it's very interesting . So
1:53
we are the only house
1:55
calls program in northwest Arkansas . We
1:58
actually do the same thing that we
2:00
used to do back in the 1800s , where
2:03
the doctor actually went to the patient's home and
2:06
took care of the patient . So there's a lot of benefits of
2:08
it , and we stopped
2:10
doing that many years ago , but that
2:13
type of practice is starting to happen
2:15
again in America . So
2:17
I'm not the only one . There's a lot more doctors
2:19
who are actually practicing this way and
2:21
there's many benefits out of it . You
2:23
get to be right where the patient needs you
2:26
the most , which is at home , and
2:28
because of the fact that you're going to
2:30
patient's home , you're able to provide better
2:32
care because you get to see the context
2:34
of their health , meaning where
2:37
they live and what
2:39
kind of pets they have and all those things which ultimately
2:42
determine the kind of health you have . So
2:44
as physicians , we get to observe better and
2:48
obviously it's a much more convenient
2:51
service for patients . So , yeah
2:53
, so we provide that kind of house calls
2:55
care that we used
2:57
to do back in the 1800s now again
2:59
, and we get to go to patients' homes wherever
3:01
home it means for the patients . You know it could be an
3:04
independent facilityytic , an assisted lymphocytic or
3:06
home ? Yeah , interesting .
3:08
I love it so much .
3:09
I'm excited about this and I
3:12
like that you said you can give better
3:14
care . Yes , and people think
3:16
, okay , hospitals , fancy , all
3:19
the equipment's right there , but
3:21
a lot of people don't like hospitals
3:23
.
3:23
Yeah .
3:24
And there's diseases in hospitals
3:26
. Sometimes people go to the hospital
3:28
and they get sick , sicker
3:30
. So yeah , expand on that just
3:32
a little bit .
3:33
Yeah , so it's very so
3:35
. The opportunity that we have to be able to be a patient's
3:38
home one . It increases the satisfaction
3:40
of the patient , Sure , and as
3:43
you know , if you are happy
3:45
about something , you'll do better about it
3:47
. So when
3:49
we are at a patient's home , the patients
3:51
are happy . They don't have to go anywhere , they
3:54
get to spend more time with us as we talk to
3:56
. You know whatever problems they're having , so the
3:59
patient feels happy . So just by that
4:01
, the fact that they don't have to go , there's
4:03
less stress . The patient benefits out of that
4:05
, and as
4:07
they benefit , ultimately it's better quality
4:09
of care for these patients . But
4:12
you're right , patients at that age , most
4:14
of our patients are over 85 years old . So
4:17
we practice with this kind of limited
4:19
kind of population
4:21
of patients . These are
4:24
my 85-year-old elderly patients
4:26
with multiple chronic conditions
4:28
. Those are the ones that we focus
4:31
our practice with . So , and
4:34
as such , we're able to provide
4:36
a care where we're able to observe better where
4:39
the patients live and you know
4:41
what kind of environment they're in , and
4:44
then , as such , we can actually formulate
4:46
better care for these patients . And the other
4:48
thing that's important is the fact that they have
4:50
, you know , as we age , all
4:52
our organ systems age , including our
4:54
immune system . So our patients
4:57
, elderly patients , they have a
4:59
kind of deficient immune system . So the
5:01
less exposure you have to clinics
5:04
or hospitals is better for them , because
5:06
then they're not exposed to
5:08
organisms that otherwise will make
5:10
them sick . So by us being
5:12
at home we prevent that
5:15
type of problems for our patients .
5:17
It makes such good sense
5:19
. You know , I think there was a period of time when
5:21
this is somewhat my perception , but
5:23
the idea of the hospital being
5:25
fancy and fresh and new and so therefore better . I think there was a period of time
5:27
when this is somewhat my perception , but the idea of the hospital being fancy and fresh and new
5:29
and so therefore better . I think some of that facade is starting to fall away and
5:32
people are going . You know , if I can avoid it , I don't
5:34
want to go to the hospital and you'll get better
5:36
attention , more personalized attention
5:38
at home . I'm curious
5:41
how long is an average visit for you guys
5:43
?
5:44
Yeah , so the mechanics of the visit
5:46
. There is a little bit . It's a different practice
5:49
. So you know , we usually
5:51
let between . I would say between 30
5:53
minutes to an hour is when we are with the patient
5:56
and
5:59
we're able to do a lot more
6:01
than you would do in a normal visit
6:03
in a clinic or in the hospital , but
6:07
we're , overall , able to provide better
6:09
care and we have been extremely
6:11
successful in the type of metrics
6:13
that we put ourselves to be measured
6:15
for , and one of the metrics that
6:18
we measure for ourselves is the fact that we
6:20
wanted to know whether we're making a difference with this
6:22
type of care for our patient population , and
6:24
one of the things that we're trying to prevent is escalation
6:27
in care for these patients , meaning that
6:29
care that they need beyond the
6:32
environment that we're providing the care for . So
6:35
we have had incredible
6:37
success so far . We
6:40
just did a retrospective study for the last
6:42
couple years of practice we've done and we've discovered
6:45
which is surprising to me . I know we were doing a good
6:47
job . I didn't know how good of a job we were doing
6:49
and we actually decreased admission
6:51
profile visits to the
6:53
ER by 50% for our patient population
6:55
. So it's kind of hard to understand that
6:58
in the sense that you
7:00
know 50% . What does that mean ? Right
7:02
, but
7:07
like if you go to a big know uh health care system and they're all , we're all doing
7:09
the same . We're all trying to prevent this escalation care
7:11
, trying to keep them where they are . Uh , you
7:13
know , a decrease in two
7:15
to three percent in admission profiles
7:18
is considered to be a huge
7:20
win , but we've , you know
7:22
, we've done , uh , you know , 20
7:25
times that on the kind of practice
7:27
we're doing . So we're very successful
7:29
in the fact that we're trying to prevent this escalation
7:31
in care for our patient population . So
7:34
, yeah , so we spend more time , and
7:37
the fact that we spend more time , we get to know
7:39
the patients better and we get to provide
7:41
better care for them .
7:43
I think that's so important . The average
7:45
time that people see
7:47
the physician is about seven minutes nationwide
7:50
.
7:52
There was another study about seven
7:55
years ago . They actually counted the amount
7:57
of time for a patient it takes to get
7:59
ready , get transportation , get
8:02
to the doctor's office , and it was actually
8:04
four hours for a 15-minute visit
8:06
. Wow so imagine four hours . And now for you and me , for
8:08
the three of us , four hours for a 15-minute visit for the doctor . So
8:10
imagine four hours . And now for you and me , for the three of us , four hours
8:12
is , I mean , it's no big deal to get ready and go to the doctor's
8:14
office . But for an 85-year-old
8:17
who has diabetes and congestive heart failure
8:19
, who has COPD , you
8:21
know , walking and moving and trying
8:23
to get transportation is difficult . So
8:26
that's where it becomes a task
8:29
for them to go to the hospital . And that is
8:31
the reason why a lot of times the primary
8:33
care service is lacking in this population , so they
8:35
don't go to the hospital , they don't go to the
8:37
doctor's office because it's too difficult
8:40
. So ultimately what happens
8:42
is we're not doing preventive care , we're doing reactive
8:44
care because we're not providing the care
8:46
that they need at that time . So
8:49
that is a problem also for these populations
8:51
.
8:52
Talk about how quickly an
8:55
85-year-old person
8:57
can go from okay
8:59
to not okay yeah . It's not weeks
9:02
, but it's surprisingly
9:04
fast .
9:05
It is pretty amazing , and thanks for saying that , Todd
9:07
. So yeah
9:09
, so we actually counted , we
9:12
decided . So let's figure out how
9:14
long does it take for a patient from
9:16
the first symptom to where they actually
9:18
need to see someone and do something for these patients
9:21
? And so the way that
9:23
the regular practice are set up , the
9:25
health care system is set up now , is
9:27
if you feel sick , you call the doctor's
9:29
office . The doctor's office will call them back
9:31
and say we'll make an appointment , and it could then become
9:34
. The fastest appointment would be maybe
9:36
within 24 hours , Most of the times
9:38
two , three days maybe even a week . So
9:41
we counted the amount of time when our patient
9:43
has a first symptom to where they actually need
9:45
to be seen , and then we actually were surprised to
9:47
know that it's about 12 hours from
9:50
the first symptom to the time where actually they
9:52
have to do something . You know . So imagine
9:54
how quick this patient population gets
9:56
sick , and then you have this
9:59
system where they actually have to wait
10:01
for at least a day to be able to see a doctor
10:03
At least .
10:04
At least .
10:04
So that is , the best practices , the ones that actually
10:06
are very proactive , but most of the time
10:08
it's two to three days . So two to three
10:10
days means that the patient didn't get to see the
10:13
doctor . It means that he went to the ER
10:15
because that's the easiest way of access
10:17
care and then possibly going
10:19
in the hospital . So ultimately it's not
10:21
a good thing for the patient , but that's
10:23
how it goes . So it's really quick . So
10:26
how do you prevent that ? It's impossible . You know
10:28
the way the health care system is set up now . It's impossible
10:31
for doctors and clinics to
10:33
try to make a difference in this patient population . So
10:35
I'm not talking about , you know , the 50-year-old
10:37
. That doesn't make sense . I mean , that makes perfect
10:39
sense to have a clinic , for the patient to go
10:42
there , but for an 85-year-old
10:44
it's just not a good thing .
10:46
The last time we spoke , you had talked
10:49
about some technology things
10:51
, a watch type thing , Did that
10:53
ever come to fruition ?
10:54
Yes , we finally did it . So it's been
10:57
a labor of love and
10:59
it's been a lot of headaches
11:01
and pain to get
11:03
there .
11:04
The FDA is really fun
11:07
to work with , aren't they
11:09
?
11:09
So technology ? So I had this
11:11
idea many years ago . So I
11:14
was thinking how can we provide
11:16
better care for our patients ? So one of
11:18
the problems that we have with this patient population is one
11:20
they're elderly and a
11:22
lot of them lived back in the 50s
11:25
and 60s I mean 40s and
11:27
so they are pretty strong physically
11:29
and they don't complain . So they're not going to say
11:32
, hey , I have a fever , so
11:34
they have a fever . They're not going to say this
11:37
to anyone , so they'll just keep it to themselves . Or
11:40
you know , I fell and
11:42
I'm just going to sit down on the couch and not do anything
11:44
, you know . So the other thing that problems with the
11:46
population is like they
11:52
may not feel well or whatever , but
11:55
their fever centers , their
11:57
pain centers , are not the same as they used to be . They're
11:59
older , so they're not going to know when
12:01
they're getting sick a lot of times . So
12:03
it's very difficult . So they're old , they're
12:06
strong physically , and
12:09
the other one is , because they're old , their
12:11
organ systems don't work as well , so a lot
12:13
of times they don't know they're getting sick . So we
12:16
were thinking about how can we find
12:18
these patients , even if they
12:20
don't know they're getting sick , and so we decided
12:22
to possibly use technology to get to that
12:24
point . So we were thinking about a
12:26
device that will give us biometrics
12:29
data 24-7
12:31
so that we can actually see . So if we , for
12:33
example , if we check
12:35
temperature , if
12:37
we notice that the temperature went up and
12:39
we have some algorithms that we've created , then
12:41
we can actually be preventative right
12:43
, so we can say this patient's actually having
12:45
a fever , without even the patient
12:47
knowing that he's having a fever , so we can actually do something
12:50
for this patient . So if we know that it's within eight
12:52
hours the patient's going to get sick , then
12:54
maybe we can do something at that point . So if
12:56
I find out that the patient's having a fever , then maybe
12:58
I can do something at that point
13:01
. And for that reason , what
13:04
we noticed in our practice that despite the fact that we
13:06
were super aggressive with our primary care services
13:08
available to the nurses and trying
13:10
to be there when they need us , we still were
13:12
missing some of these patients . Some
13:14
of these patients were still going to the hospital . So we thought , if we can find something
13:16
independent of the patient that we can actually
13:18
measure , some type of biometric data that
13:21
give us enough information to do something for the patient
13:23
. So that's what we thought and
13:25
this idea was many years ago
13:27
, but technology has been difficult to get there
13:29
yet . So we finally
13:32
we just did about a week ago
13:34
we put several of our patients on this machine . We're
13:36
actually getting raw data . We
13:39
have our software engineers working on all of that
13:41
, which is super exciting . I
13:43
just did about a week or so
13:46
of monitoring and we just found
13:48
one of our patients that actually had low
13:50
O2 sats the amount of oxygen
13:52
you have in your blood , know
13:55
her heart rate was a little high
13:57
. So we figured out that she was actually getting sicker
13:59
and we actually went and I saw her and
14:01
we did something for her . So that was kind of like a small
14:03
example of what we can do . She didn't
14:05
even know she was getting sick , but now we
14:07
know and we actually did something for the patient
14:09
, so it's a pretty exciting time . So
14:12
that technology gets better . You know what
14:19
is this thing ? So it's kind of like an iWatch . Basically it's a wrist device
14:21
that has the
14:23
ability to check some biometric data
14:25
parameters , such as , you know
14:27
, o2 size , heart rate , temperature
14:29
, movement and stuff . So
14:32
those are the things that we use in order to
14:34
, you know , we run those through algorithms
14:36
that we've created and we actually get
14:38
to see whether a patient is actually getting
14:40
sick sooner than we would otherwise
14:42
. So , you know
14:45
, and , like I said , this example was a perfect example
14:47
. You know , this lady was getting sick and
14:49
we didn't know . I wouldn't have known otherwise
14:51
, you know , but we were able to
14:53
see her and do something for her . So it was
14:56
pretty amazing . So I think
14:58
the future , what's going to be , is the future . I think eventually
15:00
, all of us , 20 years from now , all
15:03
of us , including
15:07
the younger people , will be wearing some type of biometric data monitor
15:09
device and then you will be able to be proactive on the health that you have . You'll be able
15:12
to do something ahead of the game
15:14
so that , before you actually get sick
15:16
, you'll be able to do something ahead of the game , so that , before you actually
15:18
get sick , you'll be able to do something about it .
15:19
Interesting , I think it's amazing . It's
15:21
exciting and we talk about this
15:23
a ton Todd in different areas , where
15:25
proactive planning
15:27
or engagement is always better
15:30
than reactive planning or
15:32
engagement Always . And this is just
15:34
another situation like
15:36
that and you
15:38
talk about preventative versus reactionary
15:41
. And it's the same in our world . But
15:44
I just see this beautiful
15:46
theme of you get to see
15:49
patients more frequently , you get to see them for a little
15:51
bit longer and you get to be
15:53
ahead of stuff and roughly
15:55
the amount of time that you see them translates
15:57
to the the um reduction
16:00
and how many times they have to get escalated
16:02
care .
16:03
I think that's just really interesting yeah , I
16:06
have some friends that are physicians
16:08
and and they fuss about clients
16:12
. Aren't always honest with you , are they ?
16:14
no , no , they're not .
16:15
It's like you know , and if
16:17
the patient would just be honest
16:20
with you , you could help figure out their
16:22
situation . You know , one of the
16:24
biggest things is it's like Ms Jones , are
16:27
you taking your so-and-so ?
16:28
medicine yes .
16:29
Every day . Well , you're like okay
16:32
, well , if she's taking it and she's still having this
16:34
problem , then there's something else where
16:36
if you knew , she just didn't take her medicine
16:38
you could easily fix that problem . Yeah
16:40
, so being in their home
16:43
it cuts down on patient
16:45
dishonesty . Yeah , yeah , you
16:48
are taking your medicine . Well , here it is
16:50
and it's still full . Ok , so that tells
16:53
you . That helps you with
16:55
the treatment , with the diagnosis , and just
16:57
no , I don't smoke . But there's
17:00
an option . I
17:02
can just imagine being in their home . And
17:04
I did home health physical therapy
17:06
for quite a few years and I
17:08
love being in their home so that you can really
17:11
see how they live . I
17:13
can imagine just going to their place
17:15
. Like you said you do a better job
17:17
yeah .
17:18
So a lot of times they lie . So
17:20
you know I don't know if you guys remember that program
17:22
, dr House on TV he
17:24
always said that all patients lie , which
17:27
is you know . It's true , sometimes they do . They're embarrassed
17:29
to say you know , I'm not taking my medication
17:32
, no , I smoke , even though
17:34
. But when you're at home , at their home , they
17:36
can't say those things because they know you're there
17:38
and you're able to . So sometimes
17:41
we're able to go through their medications and
17:43
then figure out oh , you're taking your medication
17:45
, but you have enough for three months
17:47
in here , in this valve , so it means that you haven't
17:49
been taking your medication . So let's fix it , let's figure
17:51
out a way to be able to make sure you get the
17:54
medication that you need . So yeah , so
17:56
those are kind of interesting things and you
17:58
know the fact that you're at home is kind of interesting . We
18:00
had another patient that the family
18:02
told us hey , this patient is , you know
18:05
, maybe developing dementia . I'm worried
18:07
about my mom . Can you come and see this patient
18:09
? So
18:14
I went to see the patient and I noticed that in her coffee table she had
18:16
a book of veganism . You know she was a vegan and I said are you a strict
18:18
vegan . Yes , I've been a vegan for the last six months
18:20
and I said , okay , so do you replace your B12
18:23
? So you have to replace B12 . The only way
18:25
to get B12 in our diets as a human
18:27
being is to be able to get it through meat
18:30
, but B12 is essential
18:32
for our health . So
18:35
she didn't know that . She was just eating all vegetables , you know
18:37
, and I said , oh my gosh , so you're not taking
18:39
B12 . So we checked her B12 level
18:41
. It was really low . We replaced it
18:43
, and low B12 levels
18:45
is a reversible cause of cognitive
18:48
disorders or dementia .
18:49
So we're able to fix that .
18:50
you know , just by the fact that I was there I was
18:53
able to see the book and make all of this together
18:55
. But those are kind of the benefits that
18:57
you get by being at home to provide the care
18:59
.
19:00
So how does someone or what
19:02
is the ideal client for you ? The
19:04
ideal patient ?
19:05
Yeah , so we are
19:07
so as a house calls program
19:09
. We don't have a lot of younger patients
19:11
. We have some , but the
19:14
majority of our patients are . We have some , but the majority of our
19:16
patients are . So , basically , if you are having
19:18
difficulty going to see the doctor because
19:21
you have difficulty walking or you're dizzy
19:23
, or you're a little old , or you don't have
19:25
transportation or any of those things , if
19:27
you have a difficulty going , so
19:32
those are the kind of population that we want to manage . So
19:34
most of our patients , like I said to you , are in our Medicare age over
19:36
65 , and most of
19:38
them have chronic medical conditions . So
19:40
, basically , this population is the most
19:42
difficult to manage . So that's what
19:44
we specialize on . So
19:47
that includes patients in facilities such
19:49
as memory care units , people that already have dementia
19:51
, people that are on assisted living
19:53
facilities and independent living facilities , or even
19:55
at home . So all of those patients are out
19:57
. So we just kind of focus
20:00
our practice to this particular population
20:02
that is called in Medicare
20:04
terms , it's called a high-cost , high-need
20:06
population . So what does that
20:08
mean ? This high-cost , high-need population
20:10
is a population that is the most expensive
20:12
population in this country . So let me just
20:15
give you some numbers . So , back in
20:17
2020 , we
20:19
spent over $3 trillion of
20:21
money from our GDP , so
20:23
17% of our GDP went to health care
20:26
expenditures . So out
20:28
of that $3 trillion and this is
20:30
a little bit more , but just for
20:32
the sake of numbers and easy numbers so
20:34
one of the $3 trillion was spent on
20:36
hospital and ER care and
20:39
out of that , between 20%
20:41
and 30% of those admissions were inappropriate
20:44
admissions , meaning these patients shouldn't
20:46
stay at home , be in taking care of home
20:48
or provide care in some way
20:50
that they didn't have to go in the hospital . So imagine
20:53
we're talking about $200 billion to $300
20:55
billion a year that we're spending
20:57
unnecessarily . And this is not even counting
20:59
the other $700
21:01
billion where people are actually going to the hospital
21:04
, where , if you have a good preventative
21:06
way of managing the space , they may not need to go to the
21:08
hospital at all . So
21:10
ultimately , the amount of money that we're
21:12
spending is huge . So what is the matter
21:14
? The point is , right now is 17% of the GDP we're using is huge . So what is the matter
21:16
? The point is , right now , 17% of the GDP we're using
21:19
in this particular population , and this
21:21
is the population spending all this money . So there is no
21:23
other population Younger populations
21:25
are not spending any money . So insurance
21:27
companies love people like us , right ? We rarely see
21:30
the patient Ian more so
21:32
than us , because Ian is much younger
21:34
. But you know , you get to pay insurance fees and
21:36
you , but you know you get to pay insurance fees
21:39
and you barely see , you rarely
21:41
use the insurance money that you're paying
21:43
. So you become 85
21:46
. You have three medical conditions . All of a sudden
21:48
you become the most expensive population for
21:50
an insurance company for Medicare . So
21:52
this population is the one that's spending the most
21:54
money . So out of that third of
21:56
the GDP I mean out of the 17% of GDP out
21:59
of that $3 trillion , the majority of
22:01
those dollars , 70% of those dollars
22:03
, are spent on this population . So you
22:05
would think we need to do something to help
22:07
this population to get better care . And
22:09
you know it is a
22:11
problem that we all in the medical
22:14
field , people that specialize in
22:16
population health which I like to say that I am
22:18
an expert on that we're
22:20
all trying to figure out a way to solve this problem
22:22
. So we know this population is the most
22:24
expensive population , but how do we
22:26
deliver care in a way that is
22:28
feasible and is cost-effective
22:31
and we can actually scale it ? And
22:34
we haven't been able to find a solution for that For
22:36
the last 30 years . There have been several programs
22:38
that the government has funded and
22:41
organizations have funded to try to provide a
22:43
feasible solution for this population and nothing
22:45
has worked because many
22:47
, many reasons why . But
22:49
so our solution is , in
22:51
my opinion , the best solution . Because why
22:53
? We provide care at their home
22:55
in a very , very cheap way . So we actually
22:58
use , you know , the insurance
23:01
billing codes that we use , and
23:03
so , within the constraints of the billing
23:06
services that insurance companies provide for us
23:08
, we're able to provide much better care
23:10
at a lower cost . So
23:13
my question is why does it matter now if
23:15
we're using 17% of our GDP
23:18
in health care ? What matters
23:20
is because in 50 years , we'll be at 50%
23:22
, the way it's growing , and , in
23:24
effect , in 50 years , the
23:27
country will be bankrupt . And
23:29
I'm an immigrant of this country . I
23:31
want this country to continue to be the great
23:33
country that it is for my children , so
23:35
I want the country to
23:37
stay the way it is . So we
23:40
have to do something for health care . We
23:42
have to find a solution for that , and
23:44
so far , nobody's found one except us
23:46
. I think we found a solution and
23:48
we're providing that , and we have data
23:51
now that we can show that we are , in fact , being
23:53
very , very , very successful . So
23:56
that is I think that is the reason
23:58
why this type of care is not
24:01
just important , it's critical
24:03
for us . I think we need
24:05
to change the way health care is practiced in this country
24:08
. If not , we're going to bankrupt the country
24:10
. So it's difficult to make
24:12
those changes . There is a lot of people are making
24:14
a lot of money because of of the way the healthcare
24:16
is established , I mean it's organized , I know
24:18
currently , but I
24:22
like to think that before I die , I
24:24
would like to make a difference , and I would like to make a
24:26
difference in this area because I think we can . I
24:28
think , you are , and why not do it out of northwest
24:31
Arkansas ? It's
24:33
a great town for business , and
24:35
I think there's a lot of people that are very smart and
24:38
desire to do something better , and
24:40
I think we can , so that's why
24:42
we are like passionate about providing care for
24:44
this population .
24:45
Are you the only physician doing that in
24:47
northwest ?
24:48
Arkansas . Yeah , so
24:51
there is a couple of nurses that do this in
24:54
a smaller scale . There
24:56
might be another doctor Actually , I don't think he does that a smaller scale . There might be another doctor . Actually
24:59
, I don't think he does that a lot anymore , but
25:02
we are the biggest company
25:04
and the biggest program in Northwest
25:06
Arkansas .
25:07
So how does someone ? If
25:10
they think that they need your services , how would
25:12
they get in touch with you ?
25:14
Yeah , so I have a number and I was kind of embarrassed to
25:16
say I didn't even know the number . But
25:21
you just call this number and just
25:23
call and say you're interested in being
25:27
part of our practice and we'll be happy to talk to you
25:29
. Like I said to you , it will not cost
25:31
you any money . So if you have insurance most people
25:34
have secondary insurance all the programs
25:36
that we have are funded through the insurance company , so
25:39
it will be just like regular billing code
25:41
, so
25:43
we will provide this care . So I like
25:45
to say that we provide concierge level
25:47
of care for our patients . So there are some
25:49
doctors that have these different
25:51
type of programs , program
25:55
or practice where they actually it's
25:58
kind of like a subscription program where you
26:00
actually pay some money cash
26:02
money to be able to have better
26:04
care from your physicians . It's called concierge services
26:07
. So there's many physicians that do that in this area . But
26:09
we like to say that we provide concierge
26:11
services type of service for a patient
26:13
population without actually charging money
26:15
for it . And one of the reasons why we want
26:17
to not charge money , not to do that
26:19
kind of care , is because we want to increase the access
26:22
of care for this population rather than decrease it
26:24
and I think asking for a
26:26
couple hundred dollars or a hundred , whatever it is , it
26:29
becomes a deterrent for access
26:31
of care for this patient population . So we're very
26:33
much hands-on , we're
26:35
constantly being available for families and
26:38
facilities or
26:40
whoever is a player in the healthcare and , you
26:42
know , in trying to make the patient better
26:44
. So that's the kind of care . So
26:46
anyway , so the number that we have for
26:48
our office is 479-250-4849
26:52
. And anybody that's
26:54
interested can call that number and
26:56
they will , you know , they will be able to talk
26:58
to our office and be able to figure
27:00
out . Certainly we'll
27:02
just get some data from
27:05
you and then be able to come and visit you eventually
27:07
.
27:07
That's incredible . There's so
27:09
much to unpack there . I mean we need
27:11
so much more time . The
27:15
data shows that the care
27:17
is more effective , it's less
27:20
expensive , it saves . It saves
27:22
everyone money . I
27:24
don't know what else you want . This
27:28
is as close to too good to be true as there
27:30
is .
27:30
So talk about your staff just a little
27:33
bit . I think that's changed quite a bit
27:35
since we last spoke , yeah .
27:37
So , yeah , we're hiring . Currently . We've grown a
27:39
lot since when I talked to you in the beginning
27:41
, I was the only I was by myself with my son trying
27:43
to do this and we were like
27:46
it was a lot of work but we're still working
27:48
hard . But we've added a lot more people
27:50
. We have several people in our team now
27:53
. We have , you know , a
27:56
business developer and we have
27:58
a software engineer that's helping us with our AI
28:00
and our machine
28:03
learning and all the other things , and
28:05
we have a nurse practitioner that we're
28:08
not . She's actually doing wound care
28:10
for us also . That's another thing
28:12
that's exciting to us . We're
28:14
able to do so really complicated
28:17
wound care at patients' homes . So most of the time whenever you have a complicated
28:19
wound care at patients home , so most most of the time whenever you have a complicated wound , they
28:21
have to go to the , to the hospital or to the clinic
28:23
to get this wound care , but we're actually able
28:25
to do that at home . So we're excited
28:28
about we've actually been , uh , you know
28:30
we're pretty busy doing that , but that's pretty exciting
28:32
. And we're hiring other nurses . We're currently
28:34
talking to someone else to get that to join us . So
28:36
, um , and we've hired several nurses
28:38
. So nurses . So we have about four
28:41
nurses now that we're working with us .
28:42
Four nurses yeah .
28:44
And they help us a lot with like
28:46
coordination of care . So
28:50
that's been amazing . So , yeah , we've
28:52
grown a lot . The population that we serve is a lot
28:54
bigger now , but
28:56
you know , we're still providing the care that
28:58
we did two years ago in a very personal
29:01
way .
29:01
Well , I'm glad you're growing
29:04
and providing . You know seeing a need
29:06
and meeting a need .
29:08
Cool Is there anything else ?
29:10
Did we miss anything that you typically
29:12
want to talk about ?
29:13
No , so I want . So my desire
29:15
to tell people about this there's one that we want
29:18
to make sure they know about this . But the
29:20
other thing I have is for whoever is listening
29:22
to this you know , we
29:24
want to find these
29:27
persons that are , you
29:29
know , that are willing to make
29:32
a change in this life . You know , for health care
29:34
. So I always try to find this maverick
29:37
person that will listen to us and
29:39
try to help us to get to bigger things
29:41
. We would love to have a contract with insurance companies
29:43
. We would like to spread the data that we have
29:45
for other people and stuff so they can understand what we're
29:48
doing , but it's hard . So when we're small , we
29:50
want to tell people hey , look , we're providing
29:52
a much better care . Give
29:54
us a chance to provide care for bigger , bigger
29:57
populations . Ultimately , that's what we want , no-transcript
30:03
. So we're always asking people
30:05
like if you're excited about this , if you
30:07
think you have the power or the means to be able to help
30:09
us , give us a call . We'll be happy to talk to you
30:12
. We need those people that say you
30:14
know what this is an important project
30:16
, what this is an important project , it's great for the country . Why don't we
30:19
take a chance , so
30:28
any chance in this country that really makes a difference takes someone with revolutionary ideas
30:30
that's willing to take those steps to be able to get there , and that's what we need . Right
30:33
now . The way health care is established
30:35
is there's a lot of players , but
30:37
all these players are interested in keeping healthcare
30:40
established school , and that is not what
30:42
we want . We need , you know , we need
30:44
to change it and we
30:47
need people that will help us with that .
30:48
Maybe if we hire a few more consultants they could
30:50
figure it out . I'm sorry , I'm
30:53
just kidding .
30:54
Do you have a website people can go
30:56
look at ?
30:57
Yep , it's basishealthorg , so
30:59
it's B-A-S-I-S-H-E-A-L-T-Horg
31:03
. That's our website and
31:05
our number is listed there , and
31:10
we don't have a clinic where you can actually go and see us . We have a
31:12
business office at the Ledger , but we don't have one . It's just
31:14
all mobile , so we don't need one
31:17
. So , obviously , if you
31:19
call our office , we'll talk to you and
31:21
then we'll come to your place and
31:23
we'll start care for you .
31:24
Yay , okay , all right , thank
31:27
you all very much for listening . Thank you , dr Lozarte , for being with
31:29
us today .
31:29
Thank you so much . Thank you , thanks , todd .
31:32
I'm anxious to hear some reports
31:34
from this and I am so glad you're growing
31:37
. That's a great service and , having
31:40
done a little bit of that myself as a PT
31:42
, I sure do appreciate
31:44
it . So thanks everyone for listening and
31:46
again , subscribe so
31:49
that you'll get noticed of every
31:51
new episode and if you have questions
31:53
or concerns , please give us a call
31:55
. Ian , do you know the phone number ?
31:57
The phone number is 479-601-4119
32:01
.
32:02
Okay , all right , thank you very much and we will see you next
32:04
time .
32:09
Thank you for joining us on Wealth for Generations
32:12
. We hope today's insights inspire
32:14
and guide you in your financial journey . Remember
32:16
, the path to wealth and legacy is unique
32:19
for each of us and we're here to help illuminate
32:21
your way . Before
32:24
we part , a quick reminder this podcast
32:26
does not provide financial or legal advice
32:28
. The content discussed is for informational
32:31
purposes only . Please consult a financial
32:33
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32:35
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32:38
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32:43
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32:45
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32:47
next time , keep building your legacy , one
32:49
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