In this episode, Host María Roa is joined by Carolene Méli, a renowned operations coach and consultant for events and entertainment companies. Carolene has spent a significant portion of her career specializing in VIP experiences for global entertainment giant Cirque du Soleil.

She has led over 50 guest experience teams in 17 countries throughout her journey and continues to do so today from her base in beautiful Cyprus. Carolene has a unique flair for creating engaging events and creative and highly practical keynotes that help audiences to enhance the operational excellence of their events and entertainment experiences.