Following up from our Season 1 episode on the investor perspective in travel tech, we bring you the latest from the front lines of venture capital and corporate innovation.What, if anything, has changed for the ecosystem in the past year? Are w

Season 1 Finale

Mar 12th, 2024 1h 19m

The season finale is here! Episode 10 wraps up with some special guests to help us check in on the latest goings-on among all the hot topics we covered in Season 1. Cliffhangers abound...What's next with NDC, loyalty program changes, regulatory

AI: What We Know So Far, Part 2 - The Big Guys

Feb 20th, 2024 59m 10s

This week we continue our deep dive into what we know so far about AI, and how it’s being used, being disruptive, being overestimated and perhaps underestimated across the travel ecosystem. In our last episode we spoke to two startup founders w

AI: What We Know So Far, Part 1 - The Startups

Feb 13th, 2024 57m 43s

It’s been a little over a year now since ChatGPT burst on the scene like a cannonball into a pool, soaking us all. The initial waves have settled down, giving us a chance to see what kind of ideas and applications are making the best use of thi

Social Commerce & the Zillennial Set: A New Paradigm for Travel?

Feb 6th, 2024 1h 7m

The way we travel has evolved pretty dramatically since the pandemic. The traditional “Dream/Plan/Book/Go/Share/Repeat” lifecycle has essentially been replatformed as a result of macro trends like the shift to remote work, multiple rounds of st

State of Loyalty

Jan 30th, 2024 56m 4s

The loyalty program as we know it was pioneered by American Airlines over 30 years ago. A lot has changed since then. As travel has become commoditized in many areas, suppliers and retailers have become more innovative and creative about attrac

Emerging Business Models in Travel Tech

Jan 23rd, 2024 57m 58s

To paraphrase Lenin (Vladimir, not John), “there are decades where nothing happens, and then there is NDC”. For those of us who have worked in travel tech for more than a few years, it may feel like decades are suddenly happening in months, if

What's Next for Luxury Travel?

Dec 26th, 2023 47m 27s

The luxury travel segment has always been about high-touch service and premium experiences. In a rapidly changing post-pandemic world where AI turns the service model upside down, over-the-top experiences collide with sustainability concerns, a

Investor Perspective: Why is VC in Travel so Tough?

Dec 19th, 2023 51m 41s

When it comes to sexy startup ideas, the travel sector usually ranks at the head of the class. Nearly everyone travels, and thus can relate to the pain points that stem from the challenges inherent in an industry driven by legacy tech platforms

Destination Marketing: Where Are We Headed?

Dec 12th, 2023 56m 38s

Destination marketing is one of the biggest forces powering the travel industry that we rarely talk about. It’s the Goliath economic influencer hiding in plain sight, using its invisible hand to directly and indirectly guide the way we think ab

Innovation vs. Regulation

Nov 30th, 2023 47m 54s

Guest Mark Farrell joins the pod to talk about balancing the need for innovation against the need for regulatory guardrails to keep us safe and ensure fair competition.Mark is uniquely qualified to weigh in on this topic given his role as Manag

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