What does a Chief Transformation Officer do? This leadership position can take on many forms depending on the institution, but one thing is for sure: it is never strictly about “technology.” In this Top of Mind episode, Kristophyre McCall, chief transformation officer for University of Maryland Global Campus, sits down with us to talk about his experience during his rookie year as UMGC’s first leader in this role. Tune in to hear all about what makes a chief transformation officer successful, and why more colleges and universities are creating this position to drive results aligned with their missions and goals.