Imagine leaving everything behind in Cuba with the dream of a new start in America. That was the brave choice made by the father of our guest in this episode, Lauren Acosta-Huckleberry, who founded what would become a thriving family business, Acosta Heating, Cooling & Electrical in Charlotte, North Carolina.

Their family-owned business has achieved sustained growth, hitting over $10 million in annual revenue.

Lauren, now President of Acosta, took over the company with a vision to honor her father’s legacy while steering the business toward expansive growth. 

Under her leadership, Acosta not only continued to excel in HVAC but also strategically expanded into electrical services, multiplying their reach and doubling their impact.

Lauren's story and the continued growth of Acosta are largely due to embracing change and continuous growth. There are numerous lessons for any home services entrepreneur looking to scale.

Tune in to learn more!

Key Takeaways

Intro (00:00)

The growth of Acosta Heating to a large company (03:44)

Immigration, business, and family (08:14)

Business succession and leadership experience (13:33)

Leadership style, growth, and challenges faced in 2023 (18:17)

Using KPIs to coach field professionals (23:58)

Using KPIs and bottom-up budgeting to drive business success (29:15)

Continuous learning for business growth and success (36:45)

Scaling a business through strategic planning and organizational growth (41:46)

Networking and learning from others (47:11)

Additional Resources

➡️ Schedule a FREE consultation here: https://rynoss.com/contact-us/

Connect with Lauren Acosta-Huckleberry

Website: https://www.acostainc.com/

Instagram: https://www.instagram.com/acostaheatingcoolingclt/

Facebook: https://www.facebook.com/acostaheatingcoolingandelectrical/

LinkedIn: https://www.linkedin.com/company/acosta-heating-cooling/

TikTok: https://www.tiktok.com/@acostaheatcoolelectric

Twitter: https://twitter.com/acostainc

YouTube: https://www.youtube.com/@AcostaHeatingCoolingElectrical

To The Point Home Services Podcast is a home services podcast that gets to the point! Focused on helping HVAC, plumbing, electrical, roofing, and many other HS companies grow exponentially.