Welcome to season two of the UX Coach Podcast.

This time around we are expanding our exploration into careers in digital design and user research to look into the challenges encountered by hiring managers, and those new to the industry wanting to make good progress.

In this episode I am in conversation with Jo O’Keefe, Lead User Researcher with  the Care Quality Commission in England.

We had the opportunity to catch up at the end of summer 2019 to talk about Jo came to the user research field, what it’s like to be the start of a movement in a large organisation and the opportunities we have ahead with the school leavers of 2020.

Let’s jump in