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The Top Floor

Zach Devine

The Top Floor

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The Top Floor

Zach Devine

The Top Floor

Episodes
The Top Floor

Zach Devine

The Top Floor

Good podcast? Give it some love!
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Episodes of The Top Floor

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Celebrated real estate industry strategist Peter Linneman imparts his unique blend of scholarly rigor and practical business insights on this episode of The Top Floor podcast, to help property management businesses stay one step ahead of shifti
Affordable housing property management already comes with its own unique set of challenges. But now, property management companies need to prepare for an entirely new set of challenges: Being fully compliant with the Housing Opportunity Through
Hiring and retention have been major challenges for property management teams for years – long before other industries faced The Great Resignation. So how can property management teams improve the employee experience and boost retention? On thi
With rent growth slowing and more supply coming online, what can property management companies do to stay competitive and improve resident retention?In this episode of The Top Floor podcast, Jay Baer, Business Growth Expert, Speaker, Tequila In
Artificial intelligence (AI)I isn’t necessarily new, but the popularity of newly developed, publicly available AI solutions has skyrocketed over the last year due to advancements in generative AI. Now, almost every industry around the world has
Affordable housing is in short supply across America, with prices and rents rising in all areas. The good news is, when it comes to increasing affordable housing supply, property management businesses are in a unique position to help.However, w
To ensure property management success, making data-driven decisions is essential. After all, the numbers don’t lie, and they can reveal insights and hidden issues that can help teams fine-tune processes, communication, marketing, and much more.
Now more than ever, renters value financial flexibility.With flexible payment options like “buy now, pay later” and mobile payments becoming a standard part of consumers’ everyday lives, the pressure is on for property management companies and
What does 2023 have in store for the residential real estate market?We’ve all seen the headlines about inflation, recession, and labor shortages. But we wanted to dive deeper into the top trends, challenges, and opportunities for the year ahead
Since we started The Top Floor podcast almost three years ago, the property management industry has gone through an incredible amount of change in a very short amount of time. As we head into a new year, we wanted to reflect on a few of our fav
There’s never been a more complicated time to be a leader. The state of the property management and real estate workforce has changed drastically over the last two years, and it continues to shift every day. In fact, HR, Staffing, and Recruitme
What are the top challenges facing property management companies today? In 2021, AppFolio partnered with National Apartment Association (NAA) to learn about the top challenges facing property management companies. Now, in 2022, a new set of cha
Property inspections can be cumbersome and costly, but they’re vital for protecting the bottom line.Rather than seeing inspections as just another must-do on your checklist, our two guests this week believe that by optimizing your inspection pr
Maintenance can be one of the most difficult to control and costly elements of property management. But it’s also vital to resident satisfaction and retention.Because residents already have high expectations for maintenance, cumbersome processe
We’re back to kick off season 3 of The Top Floor podcast! In our first episode, we speak with two experts about the world of CRM tools, property management, and AI.Demetri Themelis, Co-Founder & CEO of Knock, and Laura Rhoads, Staff Product Man
While we’re getting ready to launch season three of The Top Floor podcast, we decided to revisit two of our favorite conversations from season two.In our first discussion, we spoke with Paula Munger, AVP of Industry Research and Analysis, and L
Welcome to season three of The Top Floor podcast brought to you by AppFolio. After two great seasons of hearing real estate leaders share their thoughts on the property management industry, we’re back for a third time around.We’re featuring mor
The foundation of the property management business is, of course, rooted in people. It takes a village of employees to accommodate clients and residents in a 24/7, always-on industry in which property managers must be available at any moment.At
Board members are responsible for finding and partnering with an association management company that will best serve their needs and the needs of the community. When board members are satisfied and find value in their management company, they a
Change is often slow and subtle. But every so often an event takes place that accelerates existing trends, causing more dramatic and widespread change. In recent years, soaring rents have been driving many urban renters toward nearby suburbs or
Welcome to the second half of our two-part series exploring US cities and how renter migration patterns have changed. In just under two years, a handful of lifestyle and economic shifts created a new-found sense of urgency among renters. But ev
Communication has always been key in the association management industry. However, in today’s digital world, instant communication is no longer a ‘nice to have,’ but an absolute necessity. We all are accustomed to having immediate answers and i
When’s the last time you audited the maintenance processes at your property management company? Outside of a list of preferred contractors, there may not even be a process, which can have real consequences on a company’s net operating income, a
Single-family rentals, also known as SFRs, are a hot market right now. And while SFRs aren’t a new commodity, seizing upon this market requires property management companies to respond to very recent trends and technology, as scaling up a portf
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