A professor at Harvard Business School and expert in work culture, Frei goes into companies like WeWork and Uber with the goal of turning toxic environments into healthy, inclusive spaces. She shares why authenticity, logic, and empathy are the most vital skills an employee can have — and how the measure of a true leader can be seen not just in their presence, but in their absence, too.

Find Frances's new show Fixable, wherever you get your podcasts!