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Hague talks Taiwan and the fight for the world’s most critical technology

Hague talks Taiwan and the fight for the world’s most critical technology

Released Sunday, 26th May 2024
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Hague talks Taiwan and the fight for the world’s most critical technology

Hague talks Taiwan and the fight for the world’s most critical technology

Hague talks Taiwan and the fight for the world’s most critical technology

Hague talks Taiwan and the fight for the world’s most critical technology

Sunday, 26th May 2024
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1:07

From the Times and the Sunday Times, this

1:09

is The Story. I'm William

1:11

Haig. The

1:17

entire world's tech sector essentially

1:19

depends on one pretty small

1:21

island. If

1:24

it were knocked offline, we'd face catastrophic

1:26

disruptions to global manufacturing. It would be

1:28

the greatest economic calamity we've experienced, I

1:31

think, since the Great Depression. The

1:35

story today, Taiwan and

1:37

the fight for the world's most

1:39

critical technology. Well,

1:46

I'm Chris Miller. I'm a professor at

1:48

Tufts University and author of the book,

1:51

Chip War, which I've spent the last

1:53

decade researching and writing to understand

1:55

how chips have shaped the world that we live

1:57

in. So we wouldn't be able to fly anywhere.

2:00

probably couldn't operate our kitchen, we couldn't drive

2:02

a car, really modern life as we know

2:04

it would come to a halt, wouldn't it,

2:06

without chips? That's exactly right.

2:08

Chips are everywhere around us. They're

2:10

in our dishwashers, they're in coffee

2:13

makers, they're in cars and a

2:15

new car could have a thousand

2:17

chips inside of it. They're in

2:19

airplanes, they're in microwaves, they're in

2:21

agricultural equipment and construction equipment. You

2:23

can't imagine your life without

2:25

chips. And that's even before you've taken your

2:28

phone out of your pocket or opened your

2:30

computer today. Almost anything that's made of any

2:32

value has at least one and often dozens

2:34

or hundreds of chips inside. So

2:37

tell us a bit more than about what they actually

2:39

are. When we say chips,

2:41

we mean a big range of products now.

2:43

Well, that's absolutely right. I think the core

2:45

of the technology is a piece of silicon,

2:47

which most chips are made out of that

2:50

have circuits carved into them, dozens,

2:52

hundreds, millions of circuits. And these circuits

2:54

flip on and off. And when they're

2:57

on, they produce a one. When they're

2:59

off, they produce a zero. And all

3:01

of the ones and zeros that undergird

3:03

our entire tech sector, all software, data

3:05

storage are all just these tiny circuits

3:08

flipping on and off. And so

3:10

the more circuits you can turn on and off,

3:12

the more data you can process or

3:14

remember. And so advances in chip

3:16

technology require making these components on

3:18

silicon chips smaller and smaller and

3:21

smaller. So you can pack more of

3:23

them on each piece of silicon. How much

3:25

do these things cost? The

3:27

cheapest chips can cost pennies. The most

3:29

advanced chips can cost several tens

3:31

of thousands of dollars. And for an AI system,

3:34

you need not just one chip, you need hundreds

3:36

or thousands of chips. Tell

3:47

us a little bit about how chips are made.

3:50

Well, because the circuitry on chips is

3:52

so small, it requires the

3:54

most complex manufacturing supply chain. So

3:57

you need to source specialty chemicals

3:59

and. highly unique software

4:01

and ultra-complex chip making machines.

4:03

It's basically impossible to make a

4:06

cutting edge chip today without using

4:08

technology and components and intellectual

4:10

property from Europe, from

4:12

the UK, from the United States,

4:14

from Japan, from Taiwan, and from

4:16

Korea. Today there's not a single

4:18

country in the world that can

4:20

self-sufficiently produce advanced chips, advanced semiconductors.

4:22

You need partnerships with companies from

4:25

all of these critical regions. Now,

4:28

who's making these things? There's only one

4:30

company, isn't there, that's making the equipment

4:32

that you need to make

4:34

them, or at least to make the

4:36

most valuable versions of these chips. That's

4:39

ASML in the Netherlands. They cost like

4:41

one or two hundred million dollars, don't

4:43

they, those machines? That's right.

4:45

These machines are called lithography machines, and

4:47

they're the most complex machines that humans

4:49

have ever made, bar none. They cost

4:51

several hundred million. The most complex, I

4:54

guess what I, let's just, we have

4:56

to pause on that statement. The

4:58

most complex machines that humans

5:00

have ever made,

5:03

more than anything in the space

5:05

program, more than anything in, you

5:07

know, defense equipment and missiles and

5:10

so on. Getting to the moon

5:12

is easy in comparison to making

5:14

an advanced semiconductor, and

5:16

we know that because it was done

5:19

in the 1960s using technology vastly less

5:21

sophisticated than that, which is in your

5:23

smartphone. An advanced lithography machine

5:25

has hundreds of thousands of components in

5:28

it, all of which need

5:30

to be so precise in their capabilities, they

5:32

can produce circuits measured

5:34

in nanometers, billions of a meter.

5:37

And so inside of one of these ASML machines, there's

5:39

a tiny ball of tin, 30 millionths

5:42

of a meter wide, which is pulverized

5:44

with two blasts from the most powerful

5:47

laser ever deployed in the commercial device.

5:50

It explodes into a plasma

5:52

measuring 40 times hotter than

5:54

the surface of the sun. The plasma

5:56

emits light at just the right wavelength,

5:58

13.5. which

6:01

is collected by a dozen of the

6:03

flattest mirrors humans have ever made, then

6:06

directed so that it carves exactly the

6:08

pattern on a piece of silicon that

6:10

your chip requires. Nothing else comes remotely

6:13

close to the sophistication that's needed in

6:15

these tools. And how big

6:17

are those machines? Let's try and visualize one of

6:19

those machines. The roughly the size of

6:21

a bus, which is why they

6:24

require multiple airplanes to move. And

6:27

they're so complex that you don't

6:29

just buy one of these tools.

6:31

You buy a lifetime contract because

6:33

you need personnel from ASML on

6:35

site the entire time fixing

6:38

these machines whenever they break

6:40

down. These are massive tools that

6:42

require an extraordinary amount of infrastructure around

6:44

them just to make them work. And

6:47

that takes us then over to Taiwan,

6:49

really, because another really key country in

6:52

the middle of that global

6:54

network of supply chains that you're

6:56

talking about is Taiwan, isn't it?

6:59

Because there you have people who are

7:01

using those machines to make a lot

7:03

of the semiconductors, the chips, including so

7:05

many of the ones that are very

7:07

highly advanced, the ones that are going

7:09

to be used in artificial intelligence and

7:11

so on. So Taiwan

7:13

is a crucial country in

7:15

the whole global supply of

7:18

chips, isn't it? That's

7:20

right. In Taiwan, there's one

7:22

company, TSMC, the Taiwan Semiconductor Manufacturing

7:24

Company, which stands out above all

7:27

the rest. It's the world's most

7:29

important chip maker. It's the world's

7:32

largest chip maker by numbers of chips produced.

7:34

And it's also the world's most advanced chip

7:36

maker. Around 90% of

7:39

advanced processors in the world are

7:41

produced by TSMC. And

7:43

almost 100% of the advanced chips

7:46

that are used for training artificial

7:48

intelligence systems are produced by TSMC.

7:50

And today, all of

7:52

their advanced production is in Taiwan

7:55

in just a couple of factories.

7:57

So the entire world's tech sector

7:59

essentially... depends on two or

8:02

three facilities operated just by one

8:04

company on one pretty small island.

8:07

That happens to be an island

8:09

that is at the center of geopolitical

8:11

tensions, an island Taiwan that

8:14

our countries don't even officially

8:16

recognize. When I was British

8:18

Foreign Secretary, I couldn't

8:20

and didn't go to Taiwan because

8:22

we recognize China, one China. Taiwan

8:26

is, as it were, another China that

8:29

most countries in the world don't have

8:31

official diplomatic relations with as a result.

8:34

And yet, it is

8:36

so utterly critical to the

8:38

whole world economy now. People

8:41

will think, how on earth did we get

8:43

into that situation? How

8:45

did it come about that

8:47

Taiwan was so dominant? What

8:49

made TSMC this crucial,

8:52

dominant company in the world?

8:55

It was partially a question of

8:58

strategy, national strategy on behalf of

9:00

Taiwan, but largely a question

9:02

of TSMC pursuing a really unique

9:05

and extraordinarily successful business model. If

9:08

you start with a strategy and rewind the clock to the

9:10

1970s and 1980s, Taiwan was worried that

9:14

as many of the key

9:17

nations in the world shifted recognition from

9:19

Taiwan to China, that

9:21

Taiwan itself would lose its autonomy.

9:24

And as a result, as it was facing its political

9:27

dilemma, Taiwan's leaders pursued

9:29

a strategy of trying to

9:31

make themselves economically indispensable. So

9:33

they targeted the electronics industry in general,

9:35

the chip industry in particular, on

9:38

the thesis that if they became very, very

9:40

important to Western and especially to US supply

9:43

chains, that the US couldn't simply ignore them.

9:45

This is the silicon shield that some people

9:47

have. That's exactly right. That

9:49

having such a crucial industry actually protects

9:51

them. And this is a strategy that

9:54

was set out now several

9:56

decades ago, but it only worked because

9:58

TSMC has proven

10:01

the world's most successful chip maker. And

10:03

it has been the world's most successful chip maker

10:05

because it's had a unique strategy. When it was

10:07

founded in 1987, it had a new business model

10:12

whereby it would not design any chips, which

10:14

is what most companies at the time did,

10:16

it would only manufacture them. And

10:19

it would provide these manufacturing services to

10:21

technology companies and manufacturers around the world,

10:23

to Apple, to Nvidia, to AMD, to

10:26

Qualcomm, to anyone who is willing to

10:28

take a chip design and wanted to

10:30

get it manufactured. And because of that

10:32

business model, TSMC was able to scale

10:34

up and become the world's biggest chip

10:36

maker. But

10:48

what are also mistakes by other

10:50

companies? You know, I've heard that

10:53

Steve Jobs from Apple went to

10:55

Intel, an American chip maker,

10:57

said, can you make all the chips for the

10:59

iPhones and they didn't

11:01

really think that iPhones were gonna take off,

11:04

so he went to Taiwan. That's absolutely

11:06

right. And in the US, in Japan,

11:08

in other countries, there was

11:10

just in general a shift away from

11:12

hardware towards software.

11:15

And in a lot of ways, that was

11:17

a very profitable shift for venture capital investors

11:19

and for Google and for Facebook. But it

11:22

meant that the West in general has underinvested

11:25

in producing the types of computing

11:27

hardware that make technological advances possible.

11:30

And Taiwan has doubled down on exactly that

11:33

part of the technology industry. So

11:35

now we have Taiwan in this

11:37

crucial strategic position. I can say

11:40

as a former foreign secretary, I

11:42

believe China is determined to reunify,

11:44

as it sees it, Taiwan with

11:47

the rest of China. In

11:49

fact, the Chinese leaders once took me

11:51

when I was in the great hall

11:53

of the people in Beijing to see

11:56

the Taiwan hall. It's already, it's decorated

11:58

with tapestries and graphic filmHour paintings. of

12:00

Taiwan and furniture that's relevant

12:02

to Taiwan. They've literally got

12:04

the room ready for Taiwan

12:06

to be part of China

12:08

again. So this essential

12:11

production of the world economy

12:14

is now subject to that

12:16

great geopolitical tension. It's

12:18

possible we could lose that supply, isn't

12:21

it? Well, that's the great

12:23

irony is that over the past decade

12:25

or so, we've become more reliant on

12:27

chips made in Taiwan every single year,

12:30

and we've simultaneously become less capable of

12:32

deterring Chinese move on Taiwan as China's

12:34

military power has grown and American

12:37

military power has not. And

12:39

what do you say you must have

12:42

to take an interest in your study

12:44

of semiconductors of chips with what is

12:46

the likelihood of war or blockade? You

12:48

know, I think there's a high likelihood

12:51

that China's determined to reunify with Taiwan

12:53

in the next decade, and that therefore

12:55

there is a risk of a serious

12:58

crisis over Taiwan. Do you share that

13:00

assessment or am I being a bit

13:02

too gloomy there? No,

13:04

I think that's absolutely correct. And when

13:07

I talk to people who disagree with

13:09

that assessment, they often say, well, isn't

13:11

it the case that everyone

13:13

would lose economically if

13:15

China moved on Taiwan? And today

13:18

the answer is certainly yes. China

13:21

is just as dependent on chips made in

13:23

Taiwan as the rest of us are. But

13:26

China is going to become much less

13:28

dependent on chips made in Taiwan over

13:30

the coming half decade. By

13:33

2027 or 2028, China

13:35

will have much of the manufacturing capacity

13:37

it needs domestically. And

13:39

I worry about the implications as

13:41

this mutually assured economic destruction that

13:44

we have today deteriorates over time

13:46

as China becomes more and more

13:48

self-sufficient. But what would happen

13:50

if there was a blockade of Taiwan

13:52

or a war that interrupted the supplies

13:54

or a political crisis in

13:56

the next few years before China and the

13:58

US have brought on the new

14:00

production facilities, what

14:02

would be the impact on the

14:04

world economy? If there

14:07

were a blockade, Taiwan's chip-making facilities

14:09

would shut down almost immediately. They

14:11

rely on imported energy from abroad,

14:13

chemicals from Japan and from Europe,

14:15

and so Taiwan's exports of

14:17

chips would freeze almost

14:20

immediately. During the pandemic,

14:22

globally, the auto industry is estimated to

14:24

have sold half a trillion dollars fewer

14:27

cars in 2021 and 2022

14:29

due to chip shortages. So

14:32

one industry very targeted, the cost was

14:34

half a trillion dollars. Today

14:36

Taiwan produces around a fifth of the chips

14:38

the world consumes each year, and there are

14:40

many types of chips that today can only

14:42

be produced in Taiwan. If

14:45

it were knocked offline, we'd face catastrophic disruptions

14:47

to global manufacturing. You can't buy a new

14:49

phone, you can't buy a new PC, you

14:52

can't build a new cell phone tower

14:54

because cell phone towers are nothing more

14:56

than steel poles, a bunch of chips

14:58

on top of them. Inflation

15:01

would shoot upwards, factories would shutter. It

15:03

would be the greatest economic calamity we've

15:05

experienced, I think, since the Great Depression.

15:10

The greatest economic calamity since the Great

15:12

Depression. And certainly when we compare it

15:15

to the terrible conflicts we have in

15:17

the world now, in Ukraine and Gaza,

15:19

in which huge numbers of people have

15:21

died, these are terrible conflicts. In

15:24

economic terms, a crisis over Taiwan,

15:26

that's the big one, isn't it?

15:29

That is the world crisis that

15:31

would really affect almost everybody in

15:33

the world. That's

15:36

right. There's not a single country that would

15:38

be insulated from that crisis. And it's

15:41

hard to find a single company that would

15:43

be insulated either. And one

15:45

of the results of the pandemic era

15:47

shortages is that lots of companies have

15:49

since tried to ascertain what could they

15:52

do if they were cut off. And

15:54

what most of them find is that there really are no

15:56

alternatives. Coming

16:02

up, America versus China. Who will

16:04

win that chip wars? That's in just a moment.

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17:35

today. Let's

17:48

think about what other countries are doing because

17:50

they can see this coming. There

17:52

is this geopolitical contest between the

17:54

US and China. Neither of them

17:56

want to be dependent on supplies

17:59

from Taiwan. one, and you mentioned earlier what

18:01

China is doing. I want to come on to that

18:03

in a few minutes, but let's first of all have

18:05

a look at what's happening in the

18:07

United States because the US has had its

18:10

CHIPS Act. Explain

18:12

for people listening to us what that

18:14

CHIPS Act is really trying to achieve.

18:17

The US has been looking at this

18:19

problem, the reliance on East Asia, China's

18:22

growing military power in the region, and

18:24

decided several years ago that it needed

18:26

to invest very heavily in chip making

18:28

facilities in the US to reduce its

18:30

dependence on East Asia. So

18:33

the CHIPS Act is putting around

18:35

$50 billion to incentivize companies, both

18:38

US firms but also foreign firms

18:40

like TSMC or Samsung of South

18:42

Korea, to build new chip making

18:44

facilities in the United States. This

18:47

is going to have a major impact over time. It

18:50

will reduce US reliance on chips made

18:52

in Taiwan, but it will do so

18:54

slowly. We're not going to become

18:56

independent or self-sufficient anytime

18:59

soon. So am I right in thinking

19:01

that Taiwan then, even in 2030 or even in 2040, would still

19:05

be very important? It would still

19:07

be a major economic and industrial

19:09

impact. If at any point in

19:11

the next couple of decades Taiwan was in

19:13

the midst of a great crisis? That's

19:16

absolutely right. It's worth noting that

19:18

yes, the US is investing a lot right now.

19:20

Yes, Japan is investing a lot right now. But

19:23

the largest sum of capital expenditure being

19:25

made in any country in the

19:27

world in the chip industry right now is Taiwan.

19:30

Right. Okay, now that puts

19:33

it into perspective. And the United

19:35

States is trying to make

19:37

sure that China can't keep up, isn't

19:40

it? It's trying to make

19:42

sure that the most valuable chips

19:44

can't get to China. So

19:47

export controls are also now

19:49

an important part of American

19:51

policy. They basically

19:53

every AI system in the world, whether

19:55

in China, in the US, anywhere else,

19:58

they're trained on chips. that are designed

20:00

by US firms but manufactured in Taiwan.

20:03

And so the US is trying to use

20:05

this fact to limit high-end

20:08

chip making technology and the AI capabilities

20:10

it enables to its friends and stop

20:12

China from getting access. And

20:15

so since 2022, the US has both prevented the

20:17

sale of

20:19

high-end AI chips to China and

20:22

also the advanced ASML tools that are

20:24

used to make chips which are now

20:26

illegal to sell to China. And the

20:28

goal isn't just to hold back the

20:30

chip industry, it's to slow China's AI

20:32

advances and to keep these capabilities in

20:35

Western countries. Well, let's have

20:37

a look at China then. As you've mentioned a couple

20:39

of times what they are doing to

20:41

try to get round this problem. Do

20:44

they currently produce chips and

20:46

what sort of chips are they making?

20:48

China produces a large number of

20:50

chips but they're mostly not cutting

20:53

edge chips. But over the past

20:55

decade since 2014, when

20:57

Xi Jinping declared semiconductors what he

20:59

calls a core technology, China has

21:01

been pouring very significant sums

21:03

to build up a cutting edge chip making

21:06

industry. China has been putting

21:08

as much government money into its chip

21:10

industry each year over the last 10

21:12

years as the US

21:14

or Europe are doing in their

21:16

entire chips act. So several tens

21:18

of billions of dollars a year.

21:20

Today, China's most advanced chip making

21:22

capabilities are about five years behind

21:24

TSMC's. The Taiwan Semiconductor

21:27

Manufacturing Company. And they've been about

21:29

five years behind for the last

21:31

decade. Every year China improves but

21:33

every year TSMC improves. And so

21:35

the gap has remained

21:37

roughly constant. But can they

21:39

ever catch up with

21:42

those skills when you bring together

21:44

the designs from America, Japan and

21:46

Britain, the equipment from the Netherlands,

21:48

the immense skills of the Taiwanese.

21:52

Can China ever

21:55

hope to match that? Well,

21:57

I would say it's foolish to underestimate the chip.

22:00

Chinese given their extraordinary successes

22:02

in many other technological seers.

22:05

But this is the hardest industry of any to catch

22:07

up in, both because of the complexity and

22:10

because the rest of the world's

22:12

ship industry is advancing at an

22:14

extraordinarily rapid pace, doubling the capabilities

22:16

of ships roughly every two

22:18

years. And if I had to bet who's

22:21

ahead in five years or in 10

22:23

years, Taiwan or China, I bet

22:25

on Taiwan. But if it was

22:27

more successful, let's say if they surprise themselves

22:30

and us, what would then be the impact

22:33

on the Western world of China making a

22:35

great breakthrough on this? If

22:37

China is able to leapfrog in ship

22:39

technology, it will also leapfrog in AI

22:41

capabilities. And that will

22:43

have really substantial strategic implications.

22:45

And it'll have military implications too,

22:48

because all of the

22:50

world's militaries are trying to deploy

22:52

AI for intelligence and defense applications.

22:55

And that is a key reason why China

22:57

has identified this as a critical technology area.

22:59

It's not just for smartphones or for consumer

23:02

internet or for gaming. It's also because they

23:04

think there are obvious military implications. Do

23:06

we need to be doing more to

23:09

prepare for this or to make sure

23:11

that Western countries stay ahead or are

23:13

we doing enough for the CHIPS Act

23:15

and the other efforts that we're making?

23:18

Well, I think we've woken up over the past

23:20

couple of years in the United States and

23:22

Europe and Japan and elsewhere. But

23:25

there's still divisions between governments that want

23:27

to be more restrictive and companies that

23:29

want to be able to sell to

23:32

customers, including customers in China. And so

23:34

in almost every country in the Western

23:36

world, you find that companies are trying

23:38

to play both sides, trying

23:40

to benefit from the Chinese market, while

23:42

also asking for government support and retaining

23:45

their technological edge. And finding the right

23:47

balance on this issue is an extraordinarily

23:49

difficult challenge for any democracy.

23:52

Right. We have a big US election

23:54

coming up. There's a chance Donald Trump

23:56

will return to the White House. Would

23:58

that change this? this overall picture,

24:01

would you expect any significant change

24:03

if Trump came back as president?

24:06

I think whatever changes there are would

24:08

be overshadowed by the continuities. In the

24:10

chip industry there's bipartisan support in the

24:12

US both for manufacturing more chips domestically

24:14

and for keeping China behind.

24:16

Trump started the technology restrictions on

24:19

China, Biden intensified them, Trump imposed

24:21

tariffs on chips made in China

24:24

coming to the US, Biden has

24:26

now raised them. So I

24:29

wouldn't overestimate the impact of a Trump victory in this

24:31

sphere. What

24:42

should we expect over the next 10 to

24:44

20 years about what chips are going

24:47

to be doing in our lives? Today

24:51

when we talk about chips in AI we

24:53

mostly talk about training big systems, training chat

24:55

GPT so that when we ask the question

24:57

it can give us an answer. But

25:00

as AIs get better and better we'll deploy

25:02

them in many different use cases and all

25:04

this will require more and more

25:06

chips. And so the trend of the last several

25:08

decades more chips and more devices is

25:11

only going to continue as we begin putting AI

25:14

in all sorts of different devices. This

25:16

will require better chips to power more

25:18

capable AI systems. Would

25:24

these uses include enhancing us? Are

25:27

these the chips that Elon Musk

25:29

is using in the Neuralink program

25:31

for instance where a chip is

25:34

implanted in a human brain? Medical

25:37

devices already have lots of sophisticated chips inside

25:40

and so if you've got a pacemaker

25:42

you're already using chips to improve you

25:44

as a human. But I think you're right

25:47

to see just that the brain interface and

25:49

the nervous system interface is a new frontier

25:51

of exploration. I'm spending a lot

25:53

of time at the chip in biotechnology and

25:55

genomic interface which I think is a place

25:57

where we just see so much fascinating science.

26:00

coming and new product coming probably sooner than

26:02

we imagine. The fact that Neuralink has worked

26:04

at least for a time shows

26:07

the potential out there. And so I

26:09

think we will increasingly turn to chips

26:11

as a source of advance

26:13

in biotechnology, not only

26:15

when it comes to brains, but almost

26:17

every other aspect of the human body

26:19

will begin to be improved by better

26:21

medical devices. Well, new capabilities,

26:24

but new vulnerabilities because someone can hack

26:26

your phone, but at the moment they

26:28

can't hack you personally. They can't hack

26:30

into Chris Miller. But

26:32

once you've got the chip in your

26:34

brain, maybe that's a new vulnerability as

26:37

well. Well, this is why

26:39

there's lots of investment right now in cybersecurity

26:41

and semiconductors. It's not about Neuralink today, but

26:44

it is about your car and your phone

26:46

and your PC. If your chips are

26:48

compromised, if your electronics are compromised, your devices

26:50

are compromised too. And so thinking

26:52

about trusted supply chains is an issue that I think

26:54

is going to get even more important as we use

26:57

more and more chips. Chris

27:01

Miller, thank you very much

27:03

for illuminating this fascinating world

27:06

that is so deeply connected to geopolitics,

27:08

to the world economy, and indeed to

27:10

the lives of all of us. Great

27:13

pleasure talking to you. Thank you very much. Thank

27:15

you for having me. That

27:26

was Professor Chris Miller, author of

27:28

Chip Wars, a fight for the

27:30

world's most critical technology. Today's

27:40

producer was Olivia Case. The

27:43

executive producers are Kate Ford

27:45

and Fiona Leach. Sound

27:47

design and theme composition was by

27:49

Mao Lusetto. And I'm William

27:51

Haig. Do leave us a

27:54

review. It helps others find us. And

27:56

if you'd like to get in touch, it's the

27:58

story at the time. See you again soon.

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