Philip Slonkosky
The Passionate Pediatric DentistEpisodes
Episodes of The Passionate Pediatric Dentist
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The PPP continues to evolve. I called Chris and asked him to give us an update and here is what he had to say. Thank you Chris for sharing your knowledge!
Managing debt is key to financial success and freedom. However, if not monitored debt can get out of control. In this episode Chris discusses how we can better manage the debt in our practices and make some common sense recommendation we should
Do you struggle with how to manage the cash flow in your office? Chris Sands shares his expertise about setting up an amazing cash flow management system for your office. In this episode Chris talks about setting up 7-9 accounts to move your mo
I finally get to sit down with Dr. Cody Mast and talk about emerging business models pediatric dentists can consider to help meet the changes brought about by the emerging DSO market. Dentistry was changing before COVID, and the economic ramifi
In this podcast I interview Dr. Max Sulla, a private practitioner from New Jersey. This is the first of a series of interviews from pediatric dentists across the country open to sharing their story. Max is passionate about organized dentistry a
Bobby and Phil talk about how to have critical conversations with TEAM members, how to have corrective conversations, and how to manage these moments in a positive way that helps build up your TEAM.
This is a fun episode about a topic we don't often talk about, dental equipment. I still down with Mr. Matt McLaughlin, Senior Territory Sales Manager for Midmark. For those you who are remodeling or building an office this episode will offer s
Julie and I discuss why and how you transition your practice to a PTO system (Paid Time Off). This is a common question and Julie offers some great insights about how this works in our office.
In this episode I get to interview Dr. Gerry Samson for what I think is his first official podcast! Gerry is a lifelong learner, educator, and tribal elder. He has been running (g)nathos, an orthodontic education business, for over 30 years. We
Pediatric Dental Marketing can be overwhelming. How do we know the services we are paying for are working? What is SEO? What makes a great website work? These are just a few of the topics I over with Joshua Scott in this deep dive podcast. Josh
The Magic of Integration, the last chapter in "Be Our Guest, Perfecting the Art of Customer Service", brings everything together to explain how Disney creates Magic. How does your office bring everything together to create magic for your guest
Chapter 5- The Magic of Process ties together the previous two chapters. In this discussion we share some of the key points and how we can relate that to what we do in our office. In any organization how we do things, understanding how we do th
Dreams- we all have them. At least we all should have dreams. It does not matte what position you hold within an organization, you have the right to have your own dreams for what you and the organization can achieve. More importantly, you may h
Chapter 4, page 87, Disney- Perfecting the Art of Customer Service, is all about setting the stage. In my opinion this is one of the most overlooked areas in any organization. The stage is bigger than you think, and if any organization understa
In this episode we discuss chapter 3 of "Be Our Guest, Perfecting the Art of Customer Service", The Magic of Cast. This chapter is all about building the right team. Your cast (Disney speak for TEAM) is everything. Without the right TEAM your w
You have a common purpose. How do you make the common purpose come to life? In Disney speak, the four quality standards that bring the common purpose to life are, Safety, Courtesy, Show, and Efficiency. As you look at your own organization, how
We continue our discussion of the book, "Be Our Guest, Perfecting the Art of Customer Service". In this episode we discuss the concept of Common Purpose beginning with page 39. This is an essential concept for any organization because it relate
Personal finance and business finance are one and the same. How we treat money in our personal life translates to how we treat and handle money in our office. I sit down with Mr. Chris Sands, Partner with Pro-Fi 20/20, and we discuss personal f
In this episode I sit down with Ms. Megan Schaefer, she is currently getting her PhD in child clinical psychology, with a specialty in pediatrics. Her areas of interest includes anxiety, depression, compliance with medical procedures, for child
In any organization that wants to be outstanding, being afraid is the quickest way to reach the bottom. Being willing to take risk, to take a step outside the box ignorer to see what you can do to make your organization exceptional is key to su
In any organization that wants to be exceptional, there is going to be turnover. Hiring fresh blood Is key for keeping an organization healthy and growing. Change is never easy, but as any organization changes some people are going to be able t
The speed of decision making, adapting to the changing needs of the population is key for success. How well an organization can adapt, and make change will determine their level of success. Organizations that have a tough time making decisions
In any outstanding organization, attention to detail is essential for continued success. If you pay attention to the little things, the big things wont be so big. How does your organization "tend to the little things" to deliver excellent custo
Never settle, never take anything for granted and your organization will not only succeed, but continue to be successful well into the future.
Vendors are people too. It is important that we treat vendors as members of our TEAM, as partners in our organization's mission. As we strive to make our organization exceptional, we should make sure that those we choose to do business with sho
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