Welcome to "The Knowledgeable Pet Owner" podcast. In this episode, "Appointment Times," we delve into the world of grooming appointment policies and the importance of scheduling. Our hosts, Denise, Lisa, and Chrissy, discuss the intricate puzzle of managing grooming appointments, the impact of owners' punctuality on the grooming process, and the vital role of appointment times in a groomer's schedule. They shine a light on the small business aspect, emphasizing the significance of honoring scheduled appointments for the well-being of groomers and their business. Join us as we demystify the complexities of appointment scheduling in the grooming world and provide insights for both pet owners and groomers.