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This episode of the Jordan Harbinger Show is
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brought to you by Nissan Nissan. As you
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usa.com. Coming. Up next on the
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Jordan Harbinger show. A great what
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is one thing. But. It's not the
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same as the release and safe recovery.
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the hostages' is only one that back.
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With. Us in a safe territory. back
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in the can pull the Embassy compound.
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Or. The Medical Center. Them.
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breaching kind of breathe a sigh of relief
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and. Can. Have a hug and in
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a pound the back. Welcome
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today on the show. Hostage Negotiator Scott
1:30
Walker Scott served as a Scotland Yard
1:32
Detective for sixteen years, investigating all kinds
1:34
of serious and organised. Crime including kidnappings
1:37
and terrorism. He also deployed overseas is
1:39
part of a military intelligence interrogation team
1:41
to gather intel on high value targets.
1:43
Now, he specializes in kidnap for ransom
1:45
negotiations and resolving the other similar perils
1:47
all over the world. So if you
1:50
get now by pirates in Somalia or
1:52
drug dealers in Ireland or whatever, Scott,
1:54
your guy and I know we've done
1:56
a few shows on kidnapping and hostage
1:58
negotiation in the past. But. Somehow this
2:00
just doesn't get old because it's so unusual it
2:03
says you need job that has nuances. Nice country
2:05
in which is done on just a quick note.
2:07
we recorded this a few months back to some
2:09
of the Hamas hostage info. Maybe way out of
2:11
date, but of course the rest of this is
2:14
still fully standing up quite well. For here we
2:16
go with got water and. More
2:20
people have been to the Iss, the space
2:22
station than have your job as. A
2:24
claim most. People. Can't make. I mean
2:26
even I guess astronauts right get make
2:28
that claim He absolutely I'm not sure.
2:31
Friends accurate, not pre Sundays I was
2:33
Canada has the added may always enough.
2:35
One of these differences on day one
2:37
of the tell me what's known as
2:39
a crisis response consultant or cannot negotiate
2:41
her the. Table. We caught
2:43
it say. More. People have been
2:45
to space station and do what you did
2:47
full time so Miles said he sounded good.
2:49
Of the times that does sound good idea.
2:51
I think it's funny though. It's just like
2:53
added says something they say, but it makes
2:55
sense, right? I mean, there are quite a
2:57
few astronauts from every country that has a
2:59
space program that have been to the Iss
3:01
and probably some even. I don't have a.
3:04
Full on space program of their own and
3:06
I don't know how many kidnap hostage negotiators
3:08
you need on a police force. may be
3:11
why a as a how many do you
3:13
need on a police force and a major
3:15
city like New York or London like to
3:17
in the law enforcement teams around the world
3:20
little reasonable size teams. But. In
3:22
terms of in the private sector outside
3:24
of law enforcement. You've. Got may
3:26
be a dozen twenty insurance companies
3:28
they gave moved into not for
3:30
and some stuff. And it's
3:32
homes of the response consultant city
3:34
ghostwriters. You're probably not
3:37
looking at more than twenty.
3:39
Five. Maybe twenty twenty five.
3:41
He. Do. It you know full time
3:43
tear one of the the breadth and depth of
3:45
experience. Of day we many cases
3:47
many pause the world. And site
3:49
is probably pretty accurate Sense Yes,
3:52
that's interesting because he would think
3:54
how many people are getting kidnapped
3:56
in London or any major city
3:58
in the West. In. Any. Given
4:00
month you have any idea the i
4:02
mean you must in some what does
4:04
into place A was using about one
4:07
a week so we get safe really
4:09
long fifty see a lender that we
4:11
knew about that would be reported read
4:13
I usually that B B school of
4:16
battle Bad C B criminal had nothing
4:18
other criminals. And in that comes
4:20
with front office of a Playstation or flags out a
4:22
patrol car. And. Go to my brother,
4:24
my son, my cousin what I was
4:27
just been taken I would these to
4:29
we knew what to do the right
4:31
here like are you are the leaders
4:33
of an Albanian mother in the neighborhood
4:35
Five hour I buddy But in terms
4:37
of worldwide obviously the Sig is a
4:39
pretty are unclear because. The. Countries where
4:42
this takes place and enough the
4:44
government's don't want to advertise a
4:46
Saturday the kidnapping said from of
4:48
the region. But. As tens
4:50
of thousands of kidnappings a
4:52
year. Worldwide. Most of
4:54
which will. Be. Like for nationals
4:56
and occasionally they'll be the trans national of
4:58
experts who moved luck. If someone's in Syria
5:00
and they're an aid worker and they get
5:02
kidnapped, they're all equally horrible. The As A:
5:05
That's even more scary, right? Because you're being
5:07
kidnapped and serious. But that's not as surprising
5:09
as some of the stuff that I was
5:11
reading in your book where. He. Had
5:13
somebody in London getting kidnapped and
5:15
you think while and this isn't
5:17
just like kidnapped, this is kidnapped
5:19
for ransom. By. A criminal group.
5:21
This isn't like a parent kidnapping a child
5:23
or something along those lines. Really good jilted
5:25
lover like you're staying with me. And they
5:27
kidnapped that person, right? This is like they
5:30
kidnapped the percent of men a call and
5:32
they say I need a hundred thousand dollars
5:34
I'm to send you singers until I get
5:36
that money. That's a very specific crime. In
5:38
the fact that there are two of those
5:40
every week is like alarming. That's it. Alarmingly
5:42
large number. I think it is that when
5:44
you think about. It, it's not necessarily.
5:46
The amounts of money to spend
5:49
demanded a ransom that would indicate
5:51
the severity of the threat. To
5:53
the risk that to the hostage in fact. Symbol.
5:56
Of most barbaric. Kidnappings,
5:59
In treatment of. The does it pay you for? Hundreds.
6:02
Of pounds of leaving. And the thousand
6:04
real. Where is the multimillion ransoms your
6:06
read about? Actually the hostages are treated
6:08
pretty well, almost like an official guest
6:10
because they sit as a business. They'll
6:12
say riot This twins of the spectrum
6:14
left right and also I would imagine
6:16
you don't want your hostage getting sick.
6:18
If they're going to be worth five
6:20
million dollars, you know you want them
6:22
like in a decent mental state I
6:24
would suppose of the the out self
6:26
harming you want them healthy, you don't
6:28
want them to get some sort of
6:30
weird and sex in or disease. And ministers
6:32
your meal ticket. But I guess yeah if
6:34
you're a thug and you're like I want
6:36
to thousand pounds. For. This guy.
6:39
You're feeding him whatever food you don't
6:41
want after you're done eating it, and
6:43
if it doesn't smell right, it's not
6:45
your problem. He is in a basement
6:47
for three months. I I can imagine
6:49
the circumstances are quite different fans at
6:51
the Lorenzo that scale they're probably likely
6:54
to torture own. Misread. The
6:56
hostages were is out of all the
6:58
cases I doubt ways. I'd
7:00
far rather deal with a
7:02
festival organized. Criminal. Gang
7:05
or network. Who took
7:07
a seriously? And he was
7:09
in their interest to look after the hostages
7:11
as much as possible. Because.
7:13
My job as a response consultant sick
7:15
a private sector. Was. To
7:18
bring about lots of discipline
7:20
and com of instability a
7:22
money's their expectations of everybody
7:24
involved. And if we could deal
7:27
with a group of professionals, they got this.
7:29
They knew how this works. And
7:31
the deal was will pay you
7:33
an appropriate amount of money. And
7:36
you're guaranteed to save the time to release
7:38
the hostages. And that's it. So.
7:40
That dumber they are. The harder they are
7:42
to work with because they don't know what
7:44
they don't know and there They think they're
7:47
making the rules when really it seems like
7:49
the rules are sort of established and you're
7:51
negotiating with so professional criminal gangs like. Here's
7:53
what happens. we kidnap and we call this
7:55
guy with God Dance for ninety days. They'd
7:57
make small incremental adjustments. We finally get are
8:00
saying we leave the guy in a corner,
8:02
this and and they give us our bag
8:04
or wherever whereas the young guys are like
8:06
jittery and a high on meth in wondering
8:08
when they're going to get paid and upset
8:11
all the time. Is that accurate? Absolutely Yes.
8:13
Hundred percent it's the unpredictability. Don't know you've
8:15
spoken about this in previous podcasts around, but
8:17
see that is express kidnaps. You know where
8:19
it's games to the a tear, will get
8:21
to draw some money what homes after midnight
8:24
and try again as a kid. Us Fiber
8:26
when the the unpredictability. when there's alcohol or
8:28
drugs involved, it's quite scary to. Be honest. Yeah.
8:31
That's interesting. I have experienced express kidnapped have
8:33
any if you know that that's all it
8:35
is. It's way less scary but the promise
8:37
you don't in and also when the person
8:39
who's driving around is on their fifth pill
8:41
of whatever it is and like drinking hard
8:43
liquor in the front seat it starts to
8:45
get really concerning really quickly. Even if is
8:47
three o'clock in the morning your card stops
8:49
working like they're still prove you don't know
8:51
what they're going to do after that. So
8:53
I would imagine that when people as he
8:55
what you do. One hundred percent
8:57
of the time it results in a conversation.
9:00
it does which is why sometimes the Pentagon
9:02
her I'm talking table to peddle actually how
9:04
introduce myself yeah as wondered about that. Would.
9:07
Always say when I meet somebody at
9:09
a party or what in a social
9:11
business setting. It's. Hard wanted
9:13
to be because the night to the
9:15
work I've done is to be curious about
9:17
them some the what is normally yeah you
9:20
know asking questions already trying to. Dig.
9:22
Into you know what makes his person takes
9:24
but what is your what inevitably it will
9:27
come round to. Of but
9:29
you've got some exciting stories. Yeah, and
9:31
I have to kind of disappoint them.
9:33
Site: Is the case that been
9:36
involved in of.really exciting yeah and challenging
9:38
I can some he roamed news because
9:40
if it's okay well good for selecting
9:43
the move is. Actually, We've
9:45
missed a trick so when so was going to
9:47
get her fear that totally makes sense and I
9:49
also put completely familiar with the idea that it's
9:51
hard wired and do you to start asking questions
9:53
my wife will tell me. Is asking
9:55
too much at parties as people ask me
9:58
questions and I said or if I. Them
10:00
talking. She's like you're asking too many questions
10:02
because people stop talking And you know this
10:04
right. They'll stop talking if you're really
10:06
controlling a conversation by asking questions and engage
10:09
with the other person. People to stop as
10:11
you do in a good job and it's
10:13
interesting. And when all the attention is on
10:16
you, it can be a little awkward
10:18
when it's not supposed we'd like. maybe it's
10:20
not supposed to be that way at that
10:22
particular social engagements. So yeah, I I'm quite
10:24
familiar with that, and I've started introducing myself
10:27
differently. You must have that problem times
10:29
ten, because. Podcast your as a
10:31
fifty fifty coin fled to is whether
10:33
or not of republicans As if hostage
10:35
negotiator I think you probably have more
10:37
like and ninety eight percent chance of
10:39
having somebody like what saying right? Especially.
10:41
Given that like you said, more people
10:44
have been to the space station than
10:46
have your job regardless of whether.that's complete
10:48
bullshit made up by here Supervisor for
10:50
your trainer you mentioned you are working
10:52
on or a friend is working on
10:54
a case where a drug dealer had
10:56
been kidnapped by a rival Albania gangly.
10:58
The bad or bad stuff that fermented
11:00
and that sounds exciting. The I gotta
11:02
as had no be as is it
11:04
somehow slightly less rewarding to negotiate the
11:06
release of a criminal kidnapped by other
11:08
criminals as opposed to an innocent civilian
11:10
and a hostage situation. As
11:12
a detective's it was a
11:15
sense of professional pride. The
11:18
we were getting get the hostages
11:20
by. Irrespective is that
11:22
even more so because of they were
11:24
at their a criminal themselves because you
11:26
to been so easy to get to
11:29
know what. Sort. Of vs through
11:31
these guys support on themselves. who really cares
11:33
if it's warm as bagged on the street
11:35
but then when you sit down with their
11:38
families as a was in that particular case
11:40
you in the kitchen in the apartment. And
11:43
you got the mom says absolutely losing
11:45
a motion the. The kidnappers
11:47
is setting three torch videos of their
11:49
son. Or you say to know what. Actually
11:52
on T was human beings here.
11:54
I can't afford to bring judgment.
11:56
And becoming Judge, jury, and Executioner
11:58
so to speak. In this
12:00
I'm just gonna bring the humanity of you
12:03
know what? I'm gonna let some because worry
12:05
about the com around the someone to them
12:07
are saying yeah, get these people back and
12:10
seat is a sense of professional pride to
12:12
do that. Irrespective who were talking about here
12:14
that makes sense I'm at some level. You
12:16
are also doing this for. The
12:18
parents re like you said, you're talking with somebody,
12:21
his mom or your sit at the kitchen table.
12:23
Sees. A hard immigrant, her son turned
12:25
out to be a Pos. You know, whatever
12:28
a level of culpability parenting has in that
12:30
is not really your position to food judge.
12:32
Yeah, I could see that I would almost
12:34
have to focus on the parents because it
12:36
would be tough to be like. So this
12:38
guy's murdered a bunch of people. he's a
12:40
drug dealer, he last girlfriend that he had
12:43
vanished under mysterious circumstances and you want me
12:45
to get him away from these other guys
12:47
were like may be the same kind of
12:49
human garbage. I had almost have to just
12:51
focus on the parents only. it's really tough.
12:54
It. Would be tough for me to care but I
12:56
get maybe that's why you have that job and
12:58
I don't cause of the professionalism has it from.
13:00
Like he said, the karma, the situation, or whatever
13:02
I've heard you say, you're always negotiating and I
13:05
wonder what you mean by that. Does that mean
13:07
like nonverbal and verbal communication? What are you aiming
13:09
out with? That. He. Can mean
13:11
that brought him an easy good
13:13
at what is a negotiation. Negotiation
13:15
is a conversation with the purpose.
13:18
Is. Were you looking see may be
13:20
influence or persuade but ultimately it's
13:22
when you looking to bring about
13:24
some kind of cooperation club or
13:26
a son. And he stop and think.
13:28
About it You don't know all
13:30
day long with your kids, with
13:33
your spouse so your friends or
13:35
your coworkers. Or even industry to
13:37
the store. C. C C
13:39
Life is one big negotiation where
13:41
the ultimate outcome is gonna be
13:44
cooperation and collaboration. As he
13:46
starts or protests. In. A
13:48
Better Way It ends as opposed
13:50
to. Protect Me Now A buddy shouting
13:52
no one's listening in the well we've already got
13:54
to go social media and a what? He's looking
13:56
to prove that they're right under the person is
13:59
wrongs. Were. There's you. What we need is
14:01
Paypal. System may be less of a better.
14:03
Approach it as a negotiation
14:06
goes. What? Made me understand what's.
14:08
Going on for this person wants their map
14:10
pool most of the world that believe how
14:12
they interpret to get. Let. Me: try
14:14
demonstrate an understanding of it or less come
14:16
to some kind of solution where. We.
14:18
May. Disagree agreeably.
14:21
Bubble. Boy feel heard in the process. In
14:24
the book you describe validating the criminal
14:26
or validating the targets model of the
14:28
world. What does that mean exactly? Like
14:31
capable of means is. if I
14:33
start again bringing some judgements, Around
14:36
and their views that beliefs about
14:38
how they see things. As
14:41
can Elite even if I'm in places
14:43
gonna literati. my conversation the words in
14:45
the tone. Sites. Such as
14:47
the T. Suspend. That judgment suspend
14:49
were an ego. And
14:52
articulate. I. Can this is how
14:54
you see things? And sixty. Now and. Then.
14:56
I say the Middle East where one
14:58
of the challenges is that neither side.
15:01
Is recognizing old verbalizing an understanding
15:03
of where did the side is
15:05
coming from? A Nice
15:07
the first step. To. Bringing
15:10
about establishing trust, Which.
15:13
Actually, counter intuitively. Is.
15:15
The number one factor as to whether
15:17
I kidnappings gets resolved or not the
15:20
app is this isn't a little surprised
15:22
when you think it's the most are
15:24
regulated ungoverned industry in the world. The
15:26
most her wind the supply chain Murphy's
15:28
Law is alive and well. it's he
15:31
can go wrong. It will go wrong.
15:34
Yet. The only thing that guarantees a.
15:36
Said ninety three percent success rate is
15:38
trust. Trust them. both sides trust that
15:41
we're not going to ambush or try
15:43
and. Interdict. The kidnappers.
15:46
Unlike was if we paid Murray's Run money
15:48
they're gonna release the hostages say from well
15:50
the trust thing is really so I know
15:52
somebody is working on the current Israel Palestine
15:54
situation hostage negotiations and that one of the
15:56
big problems is that night the side trust
15:58
each other in part because when I want
16:01
to get to and have we done this
16:03
for a one side or be like okay
16:05
here's this was the other side like eyes
16:07
bleed all. So we're not going to
16:09
be that person anymore and it's I will wait.
16:11
Are they safe? What? Yeah. Well can we send
16:13
in the Red Cross and of look at them
16:15
know? Okay now I don't believe you. You change
16:17
the list. Why? Are you giving us
16:19
any these young women and it's it's like a
16:21
whole thing. they're just fear the worst in it's
16:24
like man this is so non productive because especially
16:26
in this kind of situation I'm in the process
16:28
kind of like the only thing you have is
16:30
the last time we did this they performed in
16:32
it went off. Without. A his. That's
16:35
like the only thing you have, especially when there's no
16:37
money. Involved. I would imagine it's
16:39
even harder because. Now. You can't
16:41
motivate them with cash. It's.
16:43
Just for us it is a dummy
16:45
for just taken a step back out
16:48
of that particular. Heidi
16:50
new ones highly fragile
16:52
situation. You gotta
16:54
be able to establish a
16:57
trusted. Open. Means of
16:59
communication. On it up six or
17:01
Taste. The Tories have done a good job there,
17:03
but just generally speaking, you need to be able
17:05
to know. The. Person I'm speaking
17:07
to. A. We've established proof of
17:10
lives, but I shall we? To establish
17:12
a proof of possessing, you need to
17:14
prove. That you're not just some. Voice
17:17
crack years just as up and so hear about
17:19
this and have gone the phone so as we
17:21
as need to know. The. You have
17:23
control over them. And that
17:25
you got a for a three if
17:27
we continue with this negotiation. On
17:30
the other ways we can. Demonstrate.
17:32
Trust on our side as well. It's innate. Are
17:34
we gonna pick up the phone? When.
17:36
We say we going to pick up the phone. Are
17:39
we going to do a bit by
17:41
offerings? Be no an increased off and
17:43
perhaps. But. This applies to. Day.
17:46
To day stuff and business in life. Do.
17:48
You follow through. What use are you
17:50
gonna do either? That again is how
17:52
can I demonstrate trust with this other
17:54
person but sick of this is a
17:56
more powerful. Is if you
17:58
disagree. If Europe. The end of the
18:01
argument? If you can demonstrate that and the
18:03
validation, peace will be around. well. Is.
18:05
It ok for just share was things you out right
18:07
now Jordan was we were you over the stale. Boom!
18:09
Boom boom boom and then. We'll. Go
18:11
from there. It. Seems like with the and
18:13
again I did not plan to talk about the salami.
18:16
Formulate my thoughts here. It seems like with the Israel
18:18
Palestine something with a guitar easy, the trusted third party
18:20
of Qatar is kind of the key. You're right because
18:22
the other two sides, they don't trust each other at
18:24
all. So. You really need this bridge
18:26
where they just refuse to lie to each
18:29
side or they refuse to let. People.
18:31
Get away with nonsense, right?
18:33
because otherwise. They're function as
18:35
you. what their fox it doesn't It doesn't
18:37
work right. See need? like you know got
18:39
referees as that's not fair that you change
18:41
the list, get the list rate. If
18:43
you do this than later, if they can change something else,
18:45
you want them to change something like you need somebody like
18:47
that so that they're not just screaming at each other. Over.
18:50
A phone line or shooting at each other
18:52
instead of trading hostages. It's such
18:54
a mess I see. If you done
18:57
media appearances about this particular situation, it
18:59
seems like it so relevant now. Yeah,
19:01
absolutely forty. Forty to fifty or one.
19:03
He says radio size and. Cnn
19:05
and A B C and all across the
19:07
globe really have much much cringes I can
19:10
think of have been a more they signs
19:12
and because it but again just don't that
19:14
is interesting. As watching why
19:16
was I doing get a was
19:18
to provide context that insight into
19:20
challenging situation Hugs Three people can
19:22
get a great understanding of what
19:24
is going down from the negotiation.
19:27
But. Also was bringing the principles.
19:30
Of this column you standard normal
19:32
chrome quote kidnappings and you get
19:34
out there. Were. It's
19:36
about bringing some emotional self regulation.
19:39
It's about demonstrating. Go trying your
19:41
best to understand more is going
19:43
on from another person's perspective, and
19:46
try to bring about some kind
19:48
of cooperation. Club rice And as
19:50
I mentioned, And this was pro
19:52
for example of i actually. Do. My
19:54
best The wanna do that? It's. The
19:56
old seek to understand before being
19:58
understood principal from. It absolutely yeah not
20:00
always say that you in in the book of
20:03
what about that? First of all it's not about
20:05
you. And. Second relief, you
20:07
can approach any kind of
20:09
seated challenge ego, difficult conversation,
20:12
negotiation, Hate on a to
20:14
understand. More. Makes this person take
20:16
why do they do what they do. I
20:19
call them fluid somebody unless I know what
20:21
already influences them right Sir, Somebody who's motivated
20:23
by cast is not going to be going
20:26
to the same strategy as somebody who's of
20:28
religious fanatic and thinks that if they get
20:30
blown up they're going to go to were
20:32
of paradise or whatever. Either. Way
20:34
Rights A Yeah, you need a totally
20:36
different approach. I would imagine to
20:39
some elegant exactly Yeah, tell me about
20:41
his brother who wanted to negotiate his
20:43
C O brothers ransom this guy. Sort.
20:45
Of blue it tells would happen.
20:47
Absolutely. Been going on for a
20:49
while. High net worth family and
20:51
younger brother. see his mind. a
20:54
big brother's been tightened. Seed.
20:56
Ransom Demand and he thinks this is
20:58
my moment, my time to shine and
21:00
does his best. Or worst
21:02
try sleep me guy say he wasn't
21:04
listening to our our advice which was
21:06
the same. ready to cut a resort
21:09
and the. To. Lead the time
21:11
he went on for. It highlighted
21:13
have so many t. Learnings,
21:16
And take ways that a So plate will
21:18
hear. Around you gotta be able
21:20
to manage emotions. As a said just
21:22
now. It's about being able
21:24
to get into some kind of routine
21:27
or rhythm with these things. He com
21:29
got these eighteen hours a day. First.
21:32
Three Six weeks to months. Four
21:34
months without having some kind of
21:36
pay back on that. And
21:38
it was around. Actually been able
21:40
to bring of bed discipline and
21:42
control and com to the proceedings
21:44
because he is driven by his
21:46
emotions. Actually one day to route
21:48
to the was tired. He wasn't
21:50
using the clean Thanks after what we like to do
21:52
it for the a clean fi were the only people.
21:55
On. The planet. From know that
21:57
number of us. And the
21:59
kidnappers. And so every message,
22:01
every text message, every want sap
22:04
email notification he thought it
22:06
was. A message from the kidnappers
22:08
whose brother and so do you know
22:10
not sleeping and already thought of stuff
22:12
and then he just lays it one
22:14
day and I see threatens the kidnappers
22:16
that is gonna hunt them down and
22:18
kill them middle of us that we
22:20
the pleasure of kidnappers were false modern
22:22
I don't see read the playbook care
22:24
and the super cool the went know
22:26
we're going to kill him and that's
22:28
it and I hung up. And
22:30
they didn't hear anything. Six. Months.
22:34
Wow as a team alleging that
22:36
the meal times round that kitchen
22:38
table love. with a pretty
22:40
good brother. Ah, games. Over
22:42
the next couple of months we've managed
22:44
to. Get. Another family member, he
22:47
was willing to gonna take the advice
22:49
and guidance. To. Step in and
22:51
eventually. In six months later, they
22:53
reengage him when he comes out. That
22:56
is Oh my yes, those are smart play
22:58
from the kidnappers, right? Because they know that
23:00
every day's gonna be miserable and they know
23:02
that every one of the families gonna be
23:05
like you're an idiot. Why did you do
23:07
that? If you got my son killed and
23:09
disowning you every single. Day. So
23:11
when they call again it's just like tell
23:13
us what you want, will do anything now
23:15
absolutely And a nice you the kidnappers. I've
23:18
got a great tool kit when you think
23:20
about it and eight and deployed all these
23:22
psychological tools. To extract as
23:24
much. Money. From the other
23:26
side. Was bring it up
23:28
as much fear was possible and
23:31
they'll do this through threats. Most
23:33
executions. But. The most powerful one.
23:36
A. Silence. When. They
23:38
go quiet. They can just do that
23:40
at their leisure. He has such
23:42
a powerful negative impact from the family
23:44
on the complete because we don't know
23:47
what's going on, particularly this comes. Off.
23:49
Terrorist threat this be made by them. But.
23:52
It. but we can do it.
23:54
Responses Beloved kids. We. Don't
23:56
reward bad behavior to start. you wouldn't
23:59
do the business. The Guy education. And
24:01
so we can play around game at
24:04
that. Whereas you wouldn't don't have any
24:06
more money, we can even go be
24:08
silent ourselves. We. Want to reward
24:10
good behavior? And. I should try
24:12
get back on to that. even kills as lots
24:14
and lots of the learning from that. Yeah, so
24:16
it's a mind game, right? They'll keep somebody for
24:19
months with no forward motion, but that's tricky right?
24:21
that? that's the mark of a professional because you
24:23
have to hide that person from the police. Have
24:25
to keep them healthy, Have to keep them said.
24:27
You. Have to make sure nobody else knows about
24:29
as you need a full infrastructure like a
24:32
prison essentially. Guards for the prison
24:34
in infrastructure to keep the person
24:36
healthy, said whatever and secure. That's.
24:38
Not something that like to methods in a crack
24:41
house can really do. This is like a full
24:43
on. Organized crime organization doing
24:45
something like this read and so
24:47
come a point where the cost
24:49
of keeping the hostage a hostages.
24:52
Is outweighed by the likely amount of
24:54
money they're gonna get paid. Added Arise
24:56
and. But. We want to make them
24:58
work for it. Would. Not gonna
25:01
make them more millionaires Yes The
25:03
polio for stuff to cover their
25:05
costs. But. I say we gotta get
25:07
to the stage where the kidnappers think. There.
25:09
Is no more money
25:12
unless. We call
25:14
it squeezing the orange literally. They've.
25:16
Got to think that they squeeze every last drop out
25:18
of the family. And that starts with
25:20
what at the very beginning on the very
25:23
first call. Of is almost a
25:25
bit as theater. So. The whole negotiations,
25:27
even on both sides, were you know what's
25:29
going on. This. Kind of a play
25:31
to go through. And you can't. Speed
25:33
is at me. Can't rush it. Or
25:36
Sydney Crisis negotiation side of things
25:38
with people are struggling with it
25:40
since of suicide or Hall Moore's
25:42
the hostage aging in a bank.
25:44
If we try to rush the
25:46
problem solve if we rushing the
25:48
process. That. Pass it is likes to
25:50
come to home. For. Just like you
25:53
the kidnapping can up for ransom. If
25:55
we try rush the process. What?
25:57
Is likely to happen is the kidnappers
25:59
were. They'll. They'll. Take the money.
26:02
And. Then dell to shoes as a down payment
26:04
on go Thanks for you deposit. Now
26:06
we're ready to negotiate, but you can. we
26:08
have money over. and is
26:10
likely fund t them long nukes as it
26:12
was more money we paying too much too
26:14
soon. And that was one
26:17
of the problems with Somali piracy. Is.
26:20
The reason the demands went from. Maybe.
26:22
One or two million, and in the early days
26:24
of the mid, two thousands. T.
26:27
Tens. Of millions of dollars later.
26:30
Is. Because. Governments. As
26:32
well getting involved in though despite
26:34
too much ransom money. To. Quickly.
26:37
And the wasn't really the discipline. The Rise of
26:39
L. Yeah, this is an oil tanker. It's two
26:41
hundred million dollars Or three hundred. And.
26:43
They want. Twenty Just given the twenty
26:45
and and next time he like will sell is
26:47
that as for fifty million that was way too
26:50
quick. Instead of dragging it out for
26:52
a year and being like well we got four
26:54
million dollars. The jews wasn't worth the squeeze when
26:56
you get somebody who doesn't contact you when he
26:58
squeezes the on what he don't like anchoring the
27:00
price of a hostage like we want to million.
27:03
Well actually we were talking about four hundred thousand.
27:05
A year ago, let's start back at four
27:07
hundred thousand and they're like, oh crap were
27:09
not able to make as big jump. Well
27:12
don't be. A. Going right so
27:14
to speak. Depending on who the
27:16
hostages, you nice to see I
27:18
vs if dad wife of the
27:20
local national somewhere in Africa or
27:22
the Middle East. And
27:24
who else of the been taken by here they
27:26
be taken by. And so will
27:29
kind of get a feel for where I'd
27:31
actually one of the company or family. Willing
27:34
and able to pay to. Don't forget were
27:36
talking about. Hard. Task easy:
27:38
Dollars in a bag or couple of bags
27:40
of we need to get from one country
27:42
to another. Cross the border? maybe? And.
27:44
So one of the outset regular
27:46
have. A. Bit of a conflict with
27:49
the kidnappers and in every case it
27:51
happens as a call. this a does
27:53
the phone pool. Where. You know
27:55
full well you about some money's
27:57
the expectations of the kidnappers out.
28:00
Well with a family in the company don't want to
28:02
have. Just. Like you real life we don't want
28:04
to have. That. Difficult conversations know
28:06
you need to have. But.
28:08
You've gotta have it. In order to progress
28:10
to say they coming with us a demand
28:13
for million dollars. A, You
28:15
know what? we're prove breeder to end
28:17
up at about. Three. Hundred
28:19
thousand. Well. Actually we want
28:21
to start off my you be round
28:24
about or the know seventy five thousand
28:26
maybe or whatever to pay? Gotta have
28:28
it is. And straightaway, the
28:30
kidnappers neither gonna get nowhere near.
28:33
The. Million Dollars A may be the first
28:35
Fi. Phone calls still be
28:37
interfering creases, but we're not really gonna
28:40
go anywhere near what they're looking for.
28:45
You're. Listening to the Jordan Harbinger show
28:47
with our guest Scott Walker will be
28:49
right back! This. Episode is sponsored
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in part by Shopify. Imagine you in Shopify
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a relationship with youth. Funny how much the
31:08
stuff overlaps with hostage negotiation in many ways.
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The connections, the interpersonal skills this is not
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cringe a it's not going to weird stuff
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subscribed and contribute to this course. To come on
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and join us you'll be and smart company where
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you belong. You. Can find a course
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at Six Minute networking.com Now back to
31:30
Scott Walker. When
31:32
I first started looking at the stuff and reading
31:35
books like years I was like wow these ransoms
31:37
They usually get paid. Because. On T
31:39
V it's like all right we trace the
31:41
call send in special forces to jump into
31:43
the skylight like now usually you to show
31:45
for the duffel bag full of cash and
31:47
day when and that's why they keep doing
31:49
this stuff. It's not usually in the the
31:52
score in the West the when the states
31:54
Europe. In. Law enforcement get involved.
31:56
There's inevitably going to be some kind
31:58
of hostage rescue because the teams are
32:01
set. Up the infrastructure is there.
32:03
But. When you go bit further afield.
32:06
The single want to hair loss in
32:08
any kind of boardroom will family setting.
32:10
Is. When someone suggests a hostage rescue.
32:13
Because. I'm say good night any gunmen, we'll wait.
32:16
And. Even as we speak to the hostage
32:18
rescue guys, some special forces or law enforcement,
32:20
what seems? They'll. Say there's
32:22
a highly. Probable. Chance to
32:24
lead the hostages will get killed.
32:27
The kidnappers or one of us
32:29
who is highly risky. Whereas I
32:31
say that ninety ninety three percent
32:34
chance of success. For a
32:36
proper strutted negotiation from if is
32:38
the kidnap friends to be students.
32:40
When you get professionally go straight
32:42
as getting involved that rises to
32:44
about ninety Six Ninety Seven percent.
32:47
And. Said no one hundred percent. Whatever.
32:49
Sit down with a family in those early days
32:51
I'm thinking. This. Works. More
32:53
often than not, we've got a tried
32:55
and tested method. Let's stick to it.
32:58
So. How do you dismantle these gangs? Surely
33:00
you were part of that too because it's
33:02
like okay, let's pay the ransom Now what
33:04
we need do is find these pieces a
33:06
crap to they don't do this every single
33:08
week to somebody else. Do. You track
33:10
them down after the money is delivered
33:13
somehow. As a cult yes, that would
33:15
be the aim to arrest them. But
33:18
in the private sector. Wednesday in Nigeria,
33:20
The Middle East, Philippines Line America. If.
33:23
The cops who the minute you want to go after them. Fine,
33:25
but I've got one single outcome
33:28
or less a safe and time
33:30
to release the hostages. And
33:32
thus what I promise the families of the wallet, What
33:34
of why can't do that? And. I see
33:36
not interested in. Getting. The
33:39
kidnappers in that sense. And
33:41
has been cases where is be the same
33:43
gang come along to three times and is
33:45
it a you recognize the voices and in
33:47
a way that's quite research because you know
33:50
right? actually. They. Do this a certain
33:52
way. They look cast of them. You
33:54
know it's not a five star hotel, but they look
33:56
after the reason be. Well considering. And. I
33:58
don't mess around, the don't pay. Funny Business.
34:01
And I just taught intensive purposes the business minute,
34:03
then the day. Yeah, it must actually be quite
34:05
reassuring to have you walk in and go. Okay,
34:08
well, he didn't confirm it, but I recognize this
34:10
guy. He's the chief negotiator for this gang. Last
34:12
time I've got three people often as gang they
34:14
came back. they weren't sick, they were fed the
34:17
whole time. They were kept in a place that
34:19
would didn't have scorpions crawling all over. I'm. This.
34:22
Is probably gonna be fine. I've never
34:24
lost a hostage with these guys. It's
34:26
the new, the new gang. That scary
34:28
read like the unknown quantity has to
34:31
be weighs more of nerve wracking then
34:33
somebody you've dealt with repeatedly. Yup, it's
34:35
in everybody's interest then to make it
34:37
work. Because. The kidnappers. They get
34:40
paid. Not some much as
34:42
t. Almost. Jeopardize
34:44
the rhythm is I make sense the
34:46
pace of the rhythm of these things.
34:48
Embry knows if we stay within this
34:51
ball park. Everybody's. Gonna be
34:53
okay. I will can be looked after. This is the way
34:55
of doing business in this part of the world. It's
34:57
when you get these rogue act is a comment
34:59
on both sides. The kidnappers have done
35:01
a what they're doing. All. People
35:04
try to represent the family. all the companies
35:06
would allow. He goes away. And
35:08
they paid too much to see out and
35:10
said if we saw in somebody days I'll
35:13
just mess it was, messes it up or
35:15
actually increases the risk. Save paper
35:17
to get taken hostage for the down the
35:19
line. It's funny him as an eagle probably
35:21
because it does sound like a lot of
35:24
the problems people have when negotiating our ego
35:26
based. Does that maybe make women better negotiators
35:28
in that sense? Or am I just stereotyping
35:30
men and and unfair way here? Are
35:32
not think it's an accurate. Assessment: they
35:34
don't have my experience that I see
35:37
women seem to be able to tap.
35:39
Payne said that. The. Embassy Muscle
35:41
so to speak. And they seem to
35:43
be average. Do that. Often
35:46
better than the men. Interestingly,
35:49
With in law enforcement he to quote
35:51
issue negotiators are women to the very
35:53
good at that. Within the private
35:55
sector, less so. But. I
35:57
think it's enough a lovable skills.
36:00
In train people how to. Do.
36:02
The songs I've got like that poor
36:04
attitude of. Curiosity.
36:07
Been. Able to suspend the unhealthy
36:09
go you. Are looking to do
36:11
these things The right reason? You. Can train
36:13
a lot of people to do that. Miles the
36:15
email yet? now I've course you can train people
36:17
to do it. It just seems like if I
36:19
have a roomful it's and guys and ten girls
36:21
at it, I had to pick somebody who had
36:23
a low ego. I probably would start on. One.
36:26
Half of the room and not the up
36:28
generally speaking. Why do you think less women
36:30
enter the private sector of for negotiation? It's
36:32
not why would that happen. I think it's
36:34
because when you think of a lifestyle. You've.
36:37
Got one or two, sometimes three different
36:39
bible phones. They all could go off
36:42
foot three three o'clock in the morning
36:44
on a Saturday or Sunday. And.
36:47
You've gotta be on the next flight
36:49
out of he throws and you gotta
36:51
go see a Buddha or. Manila
36:54
are also was six weeks.
36:56
By. Yourself. And it just
36:59
seems to be with lifestyle doesn't necessarily
37:01
appeal to. Women: Although there
37:03
is no reason why they couldn't do it
37:05
doesn't said we no longer make really good
37:07
he guy me to the think it's the
37:10
the lifestyle and told that he can have.
37:12
That. May put some of them off, I suppose if
37:14
he want have a family. I mean it's literally the
37:17
same reason why women don't go into other fields right
37:19
than one of kids. and they don't want to fly
37:21
to a Buddha for six weeks and leave their kids
37:23
with their husband who can't cook. Anything but
37:25
a burn penkair yeah some of the time I mean,
37:27
I know, get em stereotyping and to talk about myself
37:29
at the point. Of
37:32
absolute a be great disable get into
37:34
it because they can bring a different
37:36
skillset they to work with families and
37:38
clyde differently they they can be another
37:40
dog sometimes betting intuition. The men are on
37:42
how things. Are going. But. Of for say
37:45
says the way that it's yeah, it's panned
37:47
out to the lifestyle Nine make sense. I
37:49
heard you say that hostages and kidnappers rarely
37:51
exchange at the same time, right? Because in
37:53
movies it's like we got the girl. she's
37:55
a the back of the car throw the
37:57
duffel bag across the pavement. That's not really
37:59
how this. They yeah always use of things.
38:01
It was we're going to me the sense
38:03
of the bridge. yeah we'll have the slugs.
38:06
It's. Three o'clock in the mornings the
38:08
briefcase gets put down on the hostage
38:10
walks towards he read. But it's nothing
38:12
like that. Know. And again he
38:14
comes back. Such trust, peace, Where.
38:17
We will. Use. A
38:19
career or somebody who is willing to
38:22
do the ransom drop. Somebody.
38:24
The both sides can trust and
38:26
they'll probably get sentence a wild
38:28
goose chase were very sick points
38:30
to make sure the not being
38:32
followed. The. Others one case
38:35
where they had to go to
38:37
particular fishing boats. Are they
38:39
obviously the top some of the boat and
38:41
was friends with the kidnappers? You got taken
38:43
out to wait. wait. Added see
38:45
where another bite will come alongside.
38:49
The money will be handed over county that the
38:51
boat will go off. And then. We.
38:53
Just have to sit away
38:55
and hours or days later.
38:58
The. Hostas may get dropped off of
39:00
a safe point. One. Of
39:03
those quite frequently as the. The.
39:05
Hostage takers were wanna make sure
39:07
that the hostages. Get. Back
39:09
safely that that not. Intercepted.
39:11
by another criminal gang and it starts off. all
39:14
over again because then the reputation of
39:16
that first gangs acts against threatened about
39:18
their read poor that customer service reserve
39:21
or a couple of man they give
39:23
failed to deliver the package on time
39:25
and in one piece three stars negotiations
39:27
are smooth with the other hand of
39:30
was terrible. That. Is kind of
39:32
funny but also tragic right? for the person
39:34
who gets intercepted by another criminal gang of
39:36
the way to being delivered. after all, that
39:38
guy's gotta be so friggin' dangerous for the
39:41
meet somebody in the jungle or on a
39:43
boat or whatever as is. How.
39:45
Do you ensure compliance? Just that Frost right? Just
39:47
like a if you want to keep kidnapping people.
39:50
And. Getting paid for it. You. Better do this
39:52
otherwise we it next time somebody gets kidnapped are
39:54
going to do is bomb your village because we
39:56
don't know where to Buddy is. That's. Gotta
39:58
be the thing Ray A good weekend. Stop you
40:00
if you want accept cash. The. Only
40:02
thing we can use the stop use force and
40:04
that's a bad. Trade for everybody, it
40:07
is, which is why. That. Ransom
40:09
Discipline. I'm actually trying
40:11
to slow the process down so they think
40:14
that goes much money as possible is no
40:16
longer their interest. To. Keep the
40:18
hostages for whatever reason. Then
40:20
we know we've got. The where
40:22
we need to be precise think actually in
40:24
cook meat on the way to the the
40:27
the runs of Drop the Hostage and over.
40:29
And. Then suddenly there's a social media. Posts.
40:32
That pops up and is a discuss
40:34
the Jungle A don't have access to
40:36
social media You be mistaken they day.
40:39
And. They'll. See a relative
40:41
will somebody will the hostages' as drive
40:43
in a sports car or the celebrated
40:45
a promotion at work in. Which
40:48
could just a pain and everything. Which is
40:50
why when the things we may do is
40:52
actually try and get some of those social
40:54
media accounts shut down for obvious reasons. It's.
40:57
Hill always say that agreement
40:59
is one thing. But. It's
41:01
not the same as the release and
41:03
safe recovery the hostages' There's only one
41:05
that back with us in a safe
41:08
territory back in the can pull the
41:10
Embassy compound. Over the medical
41:12
center. Them. Breaching kind of breathe
41:14
a sigh of relief. him. Can. Have
41:17
a Huggins in a pound the back. I
41:19
did add an episode of the years
41:21
ago Daniel eleven episode only seventeen is
41:24
really freaking my my favorite episodes and
41:26
one of the things that he was
41:28
very adamant about was one of them
41:30
biggest mistakes people make as they raised
41:32
the profile. The hostage whatever people go
41:35
to the media is always a really
41:37
bad idea of had. Unfortunately I've had
41:39
show fans were like hey I know
41:41
you've done episodes on this I added
41:43
my girlfriend's uncle that kidnapped in Nigeria
41:45
literal example. And I was. I
41:48
don't post anything, don't try and crowd
41:50
funded And then the family didn't listen.
41:53
And. Then they were like oh you
41:55
were right, They saw that and they
41:57
saw that we crowd funded And as
41:59
for. Stop and that pose Got a
42:01
lot of comments and now they're asking for
42:03
more money and they say we know you
42:06
have it from all these people that you
42:08
crowd funded again when the worst things that
42:10
can happen as he says as you say
42:12
is to raise the profile yeah even they
42:14
send us family instinctively that what i keep
42:16
it front and center but I should act
42:18
of be most cases most cases is the
42:21
was a geek and day. Because.
42:23
They were raise the perceived
42:25
value. Of the hostages in
42:27
the kidnappers might. Even if the reality
42:29
is different, you know, just because you've
42:31
got a big house. Doesn't. Mean
42:33
you can cut of liquid ida and
42:35
tonight to cash and I'm seeing for
42:38
example. And so I sleep
42:40
In the minds of the kidnappers high
42:42
profile. Equals So I was. However
42:45
older, maybe. Yeah. Loose bad
42:47
time to be a you tube or those guys
42:49
are largely broke but really famous as the worst
42:52
Gonna a worse situation? Don't get kidnapped of your
42:54
you do but. It sounds like
42:56
you don't need a ton of high tech
42:58
kid man paper a pen. You mention a
43:00
recording device? What are you doing with a
43:02
recording device? Obviously we're You're recording the phone
43:04
calls but why are you playing the calls
43:06
over and over? What are you listening for
43:09
more? First off as the case was involved
43:11
in a while but now where again he
43:13
was of brother got a ten and so
43:15
with is a brother and we go to
43:17
a hotel suite. We. Will kinda in
43:19
the in the room. The. South and
43:21
another negotiator the brothers live. What
43:24
is this? was all the monitors that
43:26
a satellite feeds ear and death? Come
43:28
on. and all that the red fired
43:31
under the went. Like. This
43:33
three things are gonna get your by the
43:35
but. This. Is pen. Is
43:37
piece of paper and this is recording
43:39
device. Know man, I mean the world.
43:41
Things going on. The background buzz far
43:44
as he was concerned. as far as
43:46
the actual key moody Teddy with the
43:48
kidnappers were was involved. Was. That's
43:50
all we need it. And the reason
43:52
why we record the coals. Is.
43:55
It's. Not gonna be player. as
43:58
his conversation between unite. You.
44:00
Know a base you gonna be speaking
44:02
to somebody else. Satellite slow in the
44:04
Miller, the jungle, the doesn't Somewhere. This.
44:07
Reception: get a been submitted
44:09
is gonna be heavily accented.
44:11
Of these get a cut out multiple
44:13
times. Which. Is the one thing. And
44:16
then the other thing is, you don't what? any doubt
44:18
as. To what was said moon. You
44:20
know what was that? For C
44:22
O, four hundred and forty of fourteen.
44:24
yeah, circle and fourteen or whatever. And
44:27
say, we played back time and time
44:29
and time again To Go actually does
44:31
exactly what they said. And
44:33
hc say, than trying contradict
44:35
all. Play. Some funny business
44:37
later down the law weekend. Your wisely
44:40
know I shouldn't be saying. You.
44:42
Know whatever? Days ago, it was
44:44
fourteen as opposed to fall, for
44:46
example. Than. Said us. One the reasons
44:48
why we do you do some sort of linguistics
44:50
analysis enough. I'm negotiating with the Widow satellites All
44:52
I want to record that now as they okay.
44:55
Is. This Moroccan Arabic Somali Arabic is
44:57
is that non native speaker of Arabic.
44:59
Where do you think people who talk
45:02
like this live? That can be important
45:04
when there's. Some. Suspicion? perhaps?
45:06
Oh, it's in a location where they
45:08
could be some terrorist groups and prescribed
45:10
terrorist organizations. And and so
45:13
will have a conversation with the powers that
45:15
be. Maybe says some. The
45:17
recordings are now guy. Yeah.
45:19
You're okay to continue negotiating
45:21
for it will be. Be
45:24
need step away now. And
45:26
the reason for that is obviously
45:28
because of depending on the nationalities,
45:31
it's illegal to negotiate with. Prescribe.
45:33
Terrorist organizations with a view to
45:35
making some kind of financial concession
45:37
to them. And. Say to be
45:40
helpful from that perspective is what is
45:42
building up an intelligence picture. But.
45:44
Primarily the recorded so we can actually understand
45:46
and kept to what is being said. What
45:48
do you do as you if somebody gets
45:50
kidnapped? I don't know. Al Shabaab. What?
45:53
Do you do then is it's like you can't
45:55
pay them three hundred thousand dollars. What? I also
45:57
do to leave my grandpa over there. you have.
46:00
Over to the government is that who handle this kind of and.
46:02
Seven. Of course he times way
46:04
you know we suspect. But.
46:06
As a terrorist group evolved really saying that
46:09
the be number criminal gangs who will say
46:11
no with. Obvious I am full
46:13
with al Shabaab he likes know the not
46:15
the just one of to appear to be
46:17
the alarm or threatening rent and say you.
46:20
Once with his been clarified who would
46:22
negotiating with will have to be really
46:25
clear what our. Dream
46:27
is gonna be said that he might
46:29
be. We take a step back to
46:31
work alongside the government, may be in
46:33
and just support the family more so
46:35
than actively negotiating. Negotiated with
46:37
amazingly easy. It's. Giving
46:40
in see unreasonable demands.
46:43
And all with a promise to paid
46:45
money is quite nuance than. Every
46:47
time you know you want to get legal advice
46:49
around actually. Always. Good to go
46:51
because. If is linked to kidnap
46:54
for ransom insurance for example. These.
46:56
Shows come to a buyout. The won't
46:58
pay you feel that the compliance
47:00
departments he got the government regulators
47:02
and oh fuck in the State's
47:05
Office of Financial Asset Control. Pills.
47:07
Are some ask the say think she is
47:09
teaching in this. Yeah. That's
47:11
a man that as they could even more
47:13
complicated messy if he can't even do to
47:16
negotiations without other parties saying well. In in
47:18
the interests of our national security, you're not
47:20
going to give them. A. Ransom I
47:22
can see a way where you could just
47:24
set of stuck it Yet over there was
47:26
one case where. It was
47:28
in Afghanistan and. The. Intermediary
47:30
were using. Wanted to
47:32
introduce me to somebody you don't think you
47:34
were right. They taught us sound but
47:37
lot the Taliban. Or even the centauri that
47:39
work am think it. Does does not
47:41
gonna happen. Yeah. I've done said
47:43
dame yeah state. Bring. All your
47:46
diplomacy, And have a difficult
47:48
conversations with everybody. Is t actually wilde
47:50
will get a flight to Bolland. Sit
47:52
down with this person. But. I see
47:54
this is where we can do instead. Do. You ever
47:57
and mrs Probably a dumb question, but do you
47:59
ever get the I. Maybe they're
48:01
trying to trick you into meeting them
48:03
so they can get another hostage or
48:05
or do something with you potentially a
48:07
slut. Never be surprised what happens I'm
48:09
it is very very little can surprise
48:11
me. Now is the what papery the
48:13
capability to try and see what might
48:15
happen. Either. Deliberately your of
48:18
personally. Say. There's always that.
48:20
Kind of questioning of the back by Midas to
48:23
I take what's really going on here. What am
48:25
I missing? What am I not saying here? One
48:27
of the. The. Risks and I see
48:29
that was principally would avoid my job's.
48:32
As the crisis response console tunnel,
48:34
the negotiated would be. Have
48:36
come up with the options. The pros
48:38
and cons identify the risks,
48:41
make recommendations, And. Then be
48:43
a nutshell would have of the the farm
48:45
real the company about so them some like.
48:48
The. Right decision for them. If
48:50
you're the police negotiating this
48:52
hostage situation, Wire. We
48:54
like hey let's have the family do
48:56
this. One of the police actually do
48:58
the negotiating because often one of the
49:00
conditions will be don't get the police
49:03
involved and say you. Buy
49:05
follows in the place. And destiny
49:07
when I was in the private sector doing
49:09
it. We. Would get somebody
49:11
else. Involved. So be a
49:14
family member. Or. Some point a
49:16
trusted third party who could speak
49:18
directly with the kidnappers over version
49:21
of a communicator. And that
49:23
would be used for language barrier for that
49:25
kind of us. But. But. Also.
49:27
If I just rocket this. Kind.
49:30
Of middle aged middle class
49:32
British die suddenly. Speaking of
49:34
paper, in West Africa or will the Middle East
49:36
of whatever the light will and God. If.
49:38
You're getting involved than the hostages who
49:40
we thought were just some local nationals.
49:43
While. They must be worse I that he.
49:45
Yeah, that makes sense as well. What if they
49:47
already know the hostages are or something like the
49:49
kidnapped the Ceo of accompany. It
49:51
wouldn't be weird to have an expert run that
49:54
it seems weird to be like I were to
49:56
have his dumb hot had cousin handle. That seems
49:58
more weird to me. Absolutely insane. Then you're
50:00
probably. Derek. As the
50:03
company this negotiating. So yes, okay
50:05
Jordan, my name's Jaune and I.
50:08
Have been asked to speak to on
50:10
behalf of the company of but then
50:12
just because he's a Ceo. Doesn't.
50:14
Mean that the company can the get x
50:16
millions of dollars rent how they get a
50:19
put that on the on the balance her
50:21
read it I again the banks were released
50:23
the money they were bad as saw that
50:25
on us and so where do you go
50:27
without which is why it's about trying to
50:29
play dow and that the amount of money
50:32
this available. And kidnappers. You go
50:34
to work for. This And it's not
50:36
about saving money. The money, Susie that.
50:39
It's. About minimizing the chances.
50:41
Of this dragging along the that he needs
50:43
to. As what is preventing
50:45
any further can up his sake of that company
50:48
wants to stay doing business in that region for.
50:50
Decades. To come via. Ladies at
50:52
a Clear Message to the kidnappers I
50:55
don't consider. Things as death again.
50:57
Do you have to downplay the value of the
50:59
houses? Are your that Ceo you think is valuable
51:02
but he truth be told he is a terrible
51:04
see a word and replace that guy. He's.
51:06
An faq is already been replaced. He did us
51:08
a favor by taking them off our hands without severance
51:10
pay. So far hit, the guy was doing all
51:12
kinds of damage to the company. I mean, he
51:14
deprived to be careful with that, but I would imagine
51:17
there's some element of like we really don't care
51:19
that much about. This guy said, oh, get your
51:21
hopes up Yeah, absolutely. I mean he could be, You
51:23
know what? Is bus go bankrupt or
51:25
got seems debt. So. Personally, he doesn't
51:27
have the money to pay it as a complete.
51:30
Web publicly traded company we can't
51:32
get hold of five million dollars
51:34
fee. What? We can do is
51:36
have managed to scrape around amongst all
51:39
the colleagues, heavens, family members of the
51:41
church group. He that forty thousand
51:43
was godaddy cash for you right now we
51:45
can They You have that. Man.
51:48
You monsieur some disappointed size on the other
51:50
end of a satellite phones when you finally
51:52
dropped the bomb that it's that They're so
51:54
funny. For. Me I am
51:56
but that's what it's about. It's of
51:58
but the expectation management. And. Making
52:01
it clear where this is likely
52:03
to end. And. Again, you
52:05
can apply that to. All. As if
52:07
you lie for yeah, view boundaries or yeah, have you
52:09
read lies and it's. Yeah. Not
52:11
this is where I'm gonna get see.
52:13
But no further. Some. Other
52:15
stuff happening in London that you wrote about and
52:18
but it sounds a little bit more like. Seen.
52:21
A low of Mexico drug cartels south
52:23
than it does. Anything I would have
52:25
expected. In. London. I mean, you're
52:27
talking about torture and kidnapping. I
52:29
did not expect that. I. The
52:31
London. Get it's. Not. That common
52:33
place where he does happen if I'm on.
52:36
my very first cases was with a family
52:38
is that nine of them in a really
52:40
tiny flat in East London. On.
52:42
One of the coals the kidnappers
52:44
said. We noted that the place
52:46
of work to with the we get a sense
52:49
some of the boys round with a much time
52:51
machine gun to spray the place up. And.
52:53
I'm thinking is this what us myself up
52:55
for Other I just be tits I'm paypal
52:57
the fire, going to help them get released
52:59
and then. And they gave the address
53:02
where we were. like the police station or were
53:04
you at someone's house know is it's own house.
53:06
When the apartment. And he needed
53:08
to. Normally, we want to stands radar.
53:10
We want to stay eat discrete. But.
53:13
Away we dealt with a. We got too
53:15
big. Heavily own schoolboy for
53:17
land cruiser armed response vehicles
53:20
with six. Heavily armed
53:22
police officers swat teams basically stood
53:24
outside of front to the apartment
53:26
block which allowed is t. In
53:29
which is cracking with a d go say since. And
53:31
again kidnapped as will make. What
53:34
would sound like genuine threats? Ideas
53:37
about staying cool and calm and not
53:39
giving the in or rewarding those as
53:41
well. And we didn't In that case,
53:43
we just played it down. And
53:46
we say, well, making threats right out. And.
53:48
You need to a cast of the hostages. Or
53:50
when you're reading you serious a tooth about this
53:52
them photos back. Do you think they drove by
53:55
saw the cops and then they will I go
53:57
oops maybe. Or do you think that was resolved?
53:59
less because honestly and the public thinks they're gonna
54:01
hit anything with a Mack head in the first
54:03
place is full of crap. That's like Storm Trooper
54:06
level of accuracy l think anybody. but maybe you
54:08
can I don't know. made the Uk. Maybe it's
54:10
hard to get a gun that actually fires in
54:12
a straight line unless you're a cop or in
54:14
the military. Automatic weapons them all that common in
54:17
the in Britain and a Mac. Ten units. spray
54:19
and pray because you'd yeah he pull the trigger.
54:21
Are you probably get hit the ceiling before you
54:23
haiti one out yet I didn't want to be.
54:25
will those people that got a stray bullet to
54:28
be in the city. This.
54:32
Is the Jordan Harbinger show with our guest
54:34
Scott Walker. Will be right back! This episode
54:36
a sponsored in part by Better Health. Ever
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56:20
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56:24
important that you support those who support the
56:26
show. Now for the rest of my conversation
56:28
with Scott Walker. Are.
56:31
These people who do this is is not
56:33
a Pc question and I don't want to
56:36
get cancelled by are these local Londoners? Are
56:38
they like immigrants from a more violent place?
56:40
And I mean East Europe could be on
56:42
Not talk about the race or ethnicity. But
56:45
it just seems like. Give.
56:47
Britain the cops aren't even arm to, they don't need
56:49
to be and any of these other gangs coming in.
56:51
They. Just they have a whole different idea
56:54
of what violence is allowed or acceptable
56:56
in the culture. In terms of the.
56:58
Organized Violin criminality
57:00
London. You get different
57:03
parts of the city would be
57:05
run by different nationalities. him say
57:07
that the Albanians or the Tag
57:10
soul. Mate. Whoever would have different
57:12
parts of London and depending on where
57:14
you where you're more likely to come
57:16
interaction with those gangs. But. Again,
57:19
he translated into other parts the
57:21
world where he knew that if
57:23
you had a Latin American kidnapping.
57:26
That. Will be handled in a certain way
57:28
whereas if it was West Africa you be
57:30
handled slightly differently. Would take. Perhaps.
57:32
A different amount of time to resolve
57:34
competitive yeah the Philippines, for example, So.
57:37
That's interesting were some of the seas
57:40
characteristics of these different nationalities. Is it
57:42
like some take a long time, some
57:44
are more expensive. To. To me
57:46
speaking the Latin America like a
57:48
Mexican. kidnappings quite quick. They didn't
57:51
last very long as you days,
57:53
maybe. But. They were renowned
57:55
to be very violent really
57:57
quickly. Either the west? Ask me. Hi
58:00
kidnappings may be going for a
58:02
few weeks or months. maybe maybe
58:04
slightly longer. Term. We well looked
58:06
after the Middle East. Weldon Douglass lay out
58:09
a piece of string really rare and in
58:11
the Philippines generally you be a lot longer
58:13
mean obtains me months and so much high
58:15
amounts of money as well. To says you're
58:18
going to get kidnapped. Get. Kidnapped by
58:20
Africans. There's at the take away or well
58:22
I sleaze. Don't get kidnapped in the first
58:24
play. okay via wireless. My job is one
58:26
of wasn't on a case would be. Advising
58:29
companies and families about how
58:31
term void in the first
58:33
place because. Even though you can
58:35
be the wrong place, wrong time and people do
58:38
get taken. By. And large, he
58:40
become a target because of your behavior.
58:42
In some parts the world. so actually of
58:45
most, if not but ninety nine percent of.
58:47
Kidnappings can be avoided we just a bit
58:49
of for for about what you doing why
58:52
you don't get. So. That that's for
58:54
if you're living abroad. Is it safe to
58:56
say if you're in London you're probably not
58:58
gonna get kidnapper ransom unless you're a criminal.
59:00
lawyers that not yell just the kind of
59:02
emphasize twenty the listeners or views to this
59:05
it together it has landed. London.
59:07
Is one the save his captors
59:09
have in the world and eight
59:11
sleep been a walking down the
59:13
street, the chances of you being
59:15
kidnapped? Extremely.
59:17
Extremely unlikely. You gotta be
59:19
really unlucky. It's gonna be
59:21
normally because you've annoyed if you've ripped
59:23
off. A drug dealer or another
59:25
rival gangs the until by the Uk now
59:28
which is why he likes to get kidnapped
59:30
as opposed to you go to go to
59:32
local. Supermarket. Or store
59:34
you happen to get taken. I
59:36
suppose if you're super high net worth, all bets
59:38
are off because that's what organized criminal gangs. as
59:40
with different. yeah, that makes sense. It
59:42
seems like hi each you is
59:45
key. In. Your line of work I know you
59:47
kind of touched on that at the top of the show. Do
59:49
you think that can be trained and
59:51
developed or is a lot of each
59:53
you social intelligence that in born in
59:56
your opinion nature or nurture question earlier
59:58
ponies element of posey concerned he traded
1:00:00
i know somebody what it is. Is.
1:00:03
Can you walk into a room a
1:00:05
take play in. High. Stress
1:00:07
High stakes are high pressure
1:00:09
Environment. And. Tuning see what
1:00:11
he showing up for you in your
1:00:13
own emotions. And. Been able
1:00:15
to regulate that. I'm have
1:00:18
the sensory acuity. The. You
1:00:20
can suiting so voice are eager for other
1:00:22
people. And. Help the regulate.
1:00:24
And. Bring that down if it's in a high
1:00:26
stakes. And. Some. Papers
1:00:29
is generally. Better. Than
1:00:31
others at it so he was. You can trade it's
1:00:33
have a better than others. And. It's have
1:00:35
enough, but it's It's going to any setting anywhere in
1:00:37
the world. In those high pressure
1:00:39
lines and been able to. Bring.
1:00:42
About heads the type of book erotic Chaos
1:00:44
which is what he was about. But.
1:00:46
Again, you can apply that before you go
1:00:48
there of business presentation or you about C
1:00:50
D Some with years with family or whatever
1:00:53
it is it's been able to tune into
1:00:55
the woods. Really screwed us me right now.
1:00:57
What am I. Sailing. Of
1:00:59
why is that a ice the in
1:01:01
other person on with their displaying a
1:01:03
few signs of. Anxiety. Maybe
1:01:06
the how to weed out them with
1:01:08
the. How do you select
1:01:10
for this? These eats you. Talents.
1:01:13
On the job or even train ability on the
1:01:15
job you know. do a lot of people try
1:01:17
out for the position that you had any and
1:01:19
people just go like this doesn't knuckle head, he's
1:01:21
not going to make it or disguise way too
1:01:23
much of a hot it. I'm sure there's some
1:01:26
of that selection or failure, but do you select
1:01:28
for it initially? When you bring in somebody into
1:01:30
the department. Again, particularly woven
1:01:32
Bisoi Force nine. The
1:01:34
private sector really? Don't.
1:01:37
Underestimate the power of like
1:01:39
ability. In. A we may not
1:01:41
have that much in common say, but can I
1:01:43
sit down with this person? And
1:01:45
have a coffee or bank. get on
1:01:47
with them and and have a really
1:01:49
good conversation back and forth. Where. They.
1:01:51
Really seem to be teen about finding
1:01:54
out about the person and are they
1:01:56
listening properly or they were able to
1:01:58
demonstrate their understanding. We don't
1:02:00
make you know what about themselves. For example, Like.
1:02:03
Ability is a factor. Here is a
1:02:05
real big factors. well. It. Sounds like
1:02:07
consulting or most other jobs where they you
1:02:09
do your internship in. It's like the number
1:02:12
one question is, so if you're stuck at
1:02:14
an airport larger this guy for twelve hours,
1:02:16
do you want to hang yourself? Or is
1:02:18
it fine? He says you could argue
1:02:21
that it's a bit like that at because the
1:02:23
given. The. Given here is that you can
1:02:25
do you job. No one doubts in a you
1:02:27
wouldn't even be I'm the conversation is. Technically,
1:02:29
you weren't capable of forming true
1:02:31
and delivering what is is. When.
1:02:34
You haven't slept for three days. You thousand
1:02:36
miles. Why some home. You've. Got whatever
1:02:38
going on at home and you got
1:02:41
four five hostages. The ransom negotiations I'll
1:02:43
go very well. You got ego driven
1:02:45
Clyde. He got a family wanna push
1:02:47
push push push pay more money. A
1:02:50
Uti to keep a level head. And
1:02:52
you need to be able to keep these people
1:02:54
on side. Without. Alienating them because
1:02:56
if you mess up. People.
1:02:58
Can die dear to testify. Just a
1:03:00
minor little. I'm now getting a bit
1:03:02
right. I heard you say that often
1:03:04
Spear throws a monkey wrench into the
1:03:06
deal and into the ghosts years since
1:03:08
you mention it manifests through as he
1:03:10
was frustration. Anger. With.
1:03:13
Another one is a jealousy or did I am I making
1:03:15
that up? In Northwest Tennessee, Bus Sunny
1:03:17
Fear is an interesting. One. And
1:03:19
you'd see that with Klein's when
1:03:21
the negotiations were moving as quickly.
1:03:24
As they wanted to be protective the get any
1:03:26
patient. Executive. Is used
1:03:28
to things happening quickly. Sandy
1:03:31
beach that be driven by see at the
1:03:33
block wisely. We need to renegotiate the
1:03:35
strategy, which basically dismayed we want to pay
1:03:37
more money, won't throw money at a red,
1:03:40
and that is driven by fear and decisions
1:03:42
made from a place of fear. Rarely
1:03:45
end up working out for the long
1:03:47
term. What you do about that besides
1:03:49
just telling everybody not to be afraid
1:03:52
cause that probably doesn't work. And.
1:03:54
Yes, machine try to tell somebody don't do something. they'll
1:03:56
be like that. Do the opposite though they don't assign.
1:03:58
get the sun back through paying more. Trust
1:04:00
me I have another plan like that's
1:04:02
tough but again it's Dana with them
1:04:04
as you would do any one else.
1:04:06
It's about validates and weather app. If
1:04:08
you know what this sounds like it's
1:04:10
really important see to get this right
1:04:12
to get you calling back. And
1:04:14
is seeds are. You ready? frustrated is
1:04:17
not moving as quickly as possible and
1:04:19
so again you validating you motions labeling
1:04:21
where they're at. So. They add
1:04:24
that to a point where they
1:04:26
say you know what I since
1:04:28
got understands voiles feeding this way
1:04:30
and once you've imagined like it's
1:04:32
a balance of beam we can't
1:04:34
bring about com object irrational, sing
1:04:36
sing and decision making. When.
1:04:38
The anxiety, stress and overwhelm.
1:04:41
Is. High say with a tableau to store
1:04:43
they want. Candy there was some
1:04:45
chocolate. Be. Caught you don't give it some
1:04:47
because again have that did a when they get home. Is.
1:04:50
You can rationally explain to them
1:04:52
was the have a your party
1:04:54
a tantrum he gonna bring down
1:04:56
the stress and overwhelmed. And
1:04:58
then you can stop bringing out
1:05:01
the objective, rational decision making. How
1:05:03
do you build trust with the family of the hostage
1:05:06
when you walk in the room Cause they're freak it.
1:05:08
The first time they see you read they're freaking out
1:05:10
and they don't know you. You walk in there you've
1:05:12
got. A couple seconds. To
1:05:15
as you walked in there and you
1:05:17
give it some big i am done
1:05:19
where the calories arrived they may be
1:05:21
thinking that be called Gary that and
1:05:23
during that seats about reassuring them as
1:05:25
quickly as possible. And. Then ah,
1:05:28
interesting your resume or this, how many
1:05:30
cases can have that conversation later own?
1:05:33
It's about coming from a place
1:05:35
of certainty. That case, In
1:05:37
my experience, this is what is likely
1:05:40
to happen. First. Of all
1:05:42
there's gonna be a period of silence then
1:05:44
what is going to happen? They can to
1:05:46
make contact with you directly or somebody else.
1:05:49
Who. Looked to get a proof of life but
1:05:51
they'll make an obscene. The high demand. Within.
1:05:54
Accounts or it. They get a combat with
1:05:56
some threat. Sick seem that power heights gonna
1:05:58
play out. I see. They go okay
1:06:01
and then they'll say maybe whoa.
1:06:03
How many times you've done this before? Well, And
1:06:06
will sell for the rest a t with done it
1:06:08
and if not thousands of times before all of the
1:06:10
world. This. Was no guarantees. I'm
1:06:12
not going to make you any Promises are
1:06:15
com keep. However, The
1:06:17
race and ninety three percent chance of
1:06:19
success With to straightaway you want to
1:06:21
try to demonstrate that trust. And
1:06:23
again it comes to the like ability. If I come in
1:06:25
there has been. On the hot sunny go
1:06:27
say to you need to listen to me he has some
1:06:29
aloof pricks not going to go of. Is not going
1:06:31
to what was. I shall lead it, empathize. On
1:06:34
each demonstrate but a compassion
1:06:36
and understanding and make it
1:06:38
about them. And. Their love
1:06:40
won't. I'm actually I'm just this person
1:06:43
on the side is going to times facilitate this
1:06:45
happen. He fully. That's. Interesting. Yeah, now
1:06:47
would imagine is the map please out Just like
1:06:49
you said it would that their trust builds overtime
1:06:51
as well. read: okay. they call their I. There's
1:06:53
the demand. Yes, we countered it. They made the
1:06:55
thrusters like he said. He probably also take the
1:06:58
sting out of some of that. When. They
1:07:00
say we're going to cut off his hand. it's like
1:07:02
wolf. He told us you were going to say that
1:07:04
and the also told us that you're not probably get
1:07:06
really going to do that so I'm sure they're still
1:07:08
freaking out worried. but at least when your predictions keep
1:07:10
getting knocked down like ducks. Then. It
1:07:12
shows that you know what you're what you're
1:07:15
talking about, which is probably greatly reassuring. It.
1:07:17
Is or that all savely You know this
1:07:20
axes it's a good restaurants for yourself. does
1:07:22
but how many times you've done and yeah
1:07:24
way does. followed the script more often than
1:07:26
not. And particularly a sale.
1:07:29
The. Make threats or though debt the
1:07:31
hostages on the phone and said oh
1:07:33
well, we're really l were injured Romney
1:07:35
said in a week we haven't drunk
1:07:37
and a week. I. Said none
1:07:40
of that is. Just. Sit on their parts and I'll
1:07:42
say that as well. Some is that the tin up
1:07:44
his own and allow them to starve to death. Or
1:07:46
gets hero because they know. They're. Not
1:07:49
going to get paid, I saw part of the theater. It
1:07:52
seems like patience is a superpower
1:07:54
in these cases, and emotional management
1:07:56
skills and the ability to withstand
1:07:58
uncertainty. But. Then he also. Each that had
1:08:00
a family in real time. As they're going through
1:08:02
it, it's like they've been thrown into the deep
1:08:04
and as why imported? What the beginning? Not to
1:08:07
sugar coat it. Unexplained. Some.
1:08:09
Unnoticed going to be difficult for you
1:08:11
to hear. But. This to Golf
1:08:14
Upon Tyne this is the likely
1:08:16
rhythm and as difficult as it
1:08:18
is. We. May go days or
1:08:20
weeks. We're hearing anything and in that
1:08:22
time is so important. For you
1:08:24
to been there to be there for your loved
1:08:26
one is actually look after yourself as much as
1:08:29
possible, which is why. Will. Turn the
1:08:31
phone off upon them so uncool windows
1:08:33
is why would encourage him to get
1:08:35
as much as possible sleep and exercise
1:08:37
and. Eat unhealthily so they
1:08:40
stay. In that emotionally to place
1:08:42
that is fast and a I know you
1:08:44
said you said the call window and use
1:08:46
the burner phone so that you don't have
1:08:48
to always be on and you have time
1:08:50
for logistics and self care. But it is
1:08:52
interesting how much self care seems to be
1:08:54
a core skill of anybody negotiating with kidnappers.
1:08:56
It's almost like. From. What you
1:08:58
said so far, it's almost like as a contest to
1:09:00
see who runs out of steam and pace and said,
1:09:02
let's their cortisol response get the best of them. Over
1:09:04
this prolonged period of time. And I've
1:09:06
seen it when people don't look after themselves. And
1:09:09
where we saw with a brother in that
1:09:11
case either my first cases well why last
1:09:13
that with the family I did up. Shouted.
1:09:16
At the family close game. frustrated on slept
1:09:18
for a few days and then. The.
1:09:20
More experience negotiate a colleague is
1:09:23
put his hand them a showdown
1:09:25
a gentle squeeze. A nice
1:09:27
enough to break my pattern and then
1:09:29
a what's the masterclass of how he'd
1:09:31
and dealt with the family and the
1:09:33
kidnappers. Those a huge out for
1:09:35
me wanted very outset of my career
1:09:37
that. And say look at
1:09:39
asked the south as much as possible. Yes
1:09:41
is going to be days were. Sixteen.
1:09:44
Eighteen hours Rhonda go nonstop and it
1:09:46
can be exhausting, but the will be
1:09:48
times where it's my buddy. Will
1:09:50
come back tomorrow morning. Go. For would
1:09:52
get some food. Do. Whatever you need
1:09:54
to day. I. Will resume This is
1:09:56
not a com tomorrow morning for example. Manager.
1:09:59
Says real sucks to be the hostage in that
1:10:01
situation right? Your entire life is on hold. The
1:10:03
under stress. In. Poor emotional may be
1:10:05
in physical health. you're not sure if you're gonna
1:10:08
make it out. meanwhile your family's him as your
1:10:10
business is a mess. It's almost
1:10:12
like these guys are almost. latest murder as
1:10:14
bad as murderers is, kidnappers could really screw
1:10:16
up so many lives for such a long
1:10:19
time. It's just for money. It's really psycho.
1:10:21
You're. In Tampa Bay and of also
1:10:23
nine. Hostages when they come out,
1:10:26
Because one what jobs was t t
1:10:28
brief them. With. Take that
1:10:30
medically. I see for lot
1:10:32
of them is they have. The right mindset
1:10:34
was there were being held captive
1:10:36
that she managed to make this
1:10:39
a pretty decent experience. They learn
1:10:41
a lot from it. And
1:10:43
was the main of thrive as a result.
1:10:45
They sent to use this as a. A
1:10:47
springboard to may be Chase a lives and
1:10:49
see. Approach. Life Completely different
1:10:51
than before. And these are
1:10:54
the ones he. They. Didn't have
1:10:56
some naive optimism of false positivity that
1:10:58
into a guy you were going to
1:11:00
be held by. Christmas isn't. But.
1:11:02
It was a we're here for as long as we're.
1:11:04
We. Know the our loved ones that are to do the best
1:11:06
they can to get us out as here. And
1:11:08
I just need to folks on what I can
1:11:11
control. Which. Is in my media.
1:11:13
Circle. Here in the desert, in
1:11:15
the jungle, wherever. And they were the
1:11:18
ones who actually gave an empowering. Story.
1:11:21
Meaning to work with the situation they
1:11:23
found themselves in. And. They were the
1:11:25
ones that benefited the most so to speak
1:11:27
to his will hopefully. Nobody that we
1:11:29
know has to go through. that is to get
1:11:32
that level of personal growth. Jeff go to what
1:11:34
Tony Robbins seminars and then instead and then set
1:11:36
a good kid up. Are places where you just
1:11:38
won't travel because of your line of work? Where
1:11:41
you'd is no look at. I've done way too
1:11:43
many cases in this country. I'm never gonna go
1:11:45
there. Were. Some countries have wouldn't
1:11:47
go. Anyway, And actually
1:11:49
say somebody got taken in Syria or.
1:11:52
Iraq. I'd probably
1:11:54
go to a nearby contributor yeah,
1:11:56
Jordan, Womb, Egypt, or. Somewhere.
1:11:59
Where. It. Either. You next
1:12:01
door, you close enough. To. Maybe whether
1:12:03
they can insert management team running goal is
1:12:06
be run from. Blizzard.
1:12:08
Countries odds are worry about going to
1:12:10
now. Incense consultant the cubs is Wales
1:12:12
to the kidnappings would take place of
1:12:14
lunacy. Go to that country in any
1:12:16
event right? Yes, Syria or whatever. Or.
1:12:19
I'd So here's some questions that you may
1:12:21
not want to answer or feel comfortable answering.
1:12:24
A mask you to speculate largely, but people
1:12:26
online are saying things like hey, maybe Hamas
1:12:28
doesn't know where they Israeli hostages are because
1:12:30
a lot of work taken by Hamas. They
1:12:33
were taken by random criminal gangs. Palestinian.
1:12:35
Islamic Jihad. Or. Even civilians
1:12:37
who then maybe are keeping them or turned them
1:12:39
over of my what do you think about that
1:12:42
because it is possible that and a crazy attack
1:12:44
like that. They. Just don't have a
1:12:46
roll call of where everybody is. I.
1:12:48
Think probably. yeah regional assessment To be
1:12:50
honest a muscle have the mind majority
1:12:52
of the target of forty or hostages'
1:12:55
Was. He said Islamic Jihad have any
1:12:57
other factions and just individuals who
1:12:59
had schools the sets of all.
1:13:01
Criminals who wanted to see a
1:13:04
quick payday. And so are
1:13:06
Israel. Could quite believe were initially. at least
1:13:08
they didn't I who they add he was
1:13:10
holding them aware. But. As time has
1:13:12
gone on. I'm sure that
1:13:15
some pressures be brought to bear behind
1:13:17
the scenes. That to join account for
1:13:19
where. Everybody. Is. But.
1:13:21
We do a scene the some kind of. Joined
1:13:24
a coordinated response on on
1:13:26
that side. Where is probably?
1:13:29
That's a bit of wishful thinking on a
1:13:31
Sunday? Think there is. More
1:13:33
coordinated joined a response from say,
1:13:35
the Israeli side, but even so,
1:13:37
you've got multiple nationalities. Lots
1:13:40
of different governments, all one thing
1:13:42
to represent their. Country's. Interests
1:13:44
the most. Evil in the rain,
1:13:46
into the guitars and the and Saudis
1:13:49
and a what else? Oh try
1:13:51
it. I have their. Pace. Of
1:13:53
the action here was this makes it
1:13:55
does completely. Pull. Most difficult,
1:13:57
challenging horses Negotiations he could.
1:14:00
The imagine Yeah, it seems very tough if
1:14:02
you've got Israel negotiating and you've gotta be
1:14:04
a third parties or directly and you've got
1:14:06
to America negotiating. but then you. that I
1:14:08
mean all it. Seems like is Belgium
1:14:10
comes in is like we want our to nationals or about
1:14:13
a ten million dollars for each one and it's like will
1:14:15
have Thanks a lot. Now they want ten
1:14:17
million dollars for all Forty Americans or whatever that
1:14:19
are over there were not doing that. Will
1:14:21
be so that. Bashing samadi days
1:14:24
marty partially days and in other
1:14:26
cases where. We'll go. We're
1:14:28
not negation, not the guy. Say no. We
1:14:30
been paid maybe hundreds of thousands. And.
1:14:32
Then. A government would just
1:14:34
pay twenty million together people back and you think.
1:14:37
Well. I. Say that rated
1:14:39
doesn't out any other citizens. Of yours
1:14:41
the get taken. Oh all the other
1:14:43
citizens that have been taken from the
1:14:45
different countries. Which. Is why that
1:14:47
run some discipline is so important and
1:14:50
actually. Sammy. Space you When
1:14:52
governments get involved it can kind of a
1:14:54
come messy. The water. What is just a
1:14:56
simple. I'm an author this
1:14:58
particular case the it applies as much
1:15:00
by noble cases. You. Know if
1:15:02
he can treat it as a business The Guy series
1:15:05
and. And it's about money or
1:15:07
maybe by generator for the like a village
1:15:09
and sensing. They're. Pretty straightforward in
1:15:11
the scheme of things, but when. Governments.
1:15:14
Saw get involved and and the touch with
1:15:16
everybody else it tends to one. Lady.
1:15:18
Far more complicated. Skywalker.
1:15:21
Thank you very much. We're really interesting subject,
1:15:23
really interesting topic. The book of course goes
1:15:25
into a lot of detail on communication in
1:15:27
negotiation and there's an but almost like self
1:15:30
help ease stuff. In there. so
1:15:32
there's a lotta tactics that we didn't even come
1:15:34
close to touching on discuss. I was. Curious.
1:15:36
About the stories and everything behind it. And of course
1:15:39
I appreciate you sharing all that. I think it's a
1:15:41
and must have been a fascinating career with the police
1:15:43
and. Go into the private sector
1:15:45
no less. Fascinating. You. Have no thanks
1:15:47
how me spring great certainty about it. You're
1:15:51
about to hear a preview of the Jordan
1:15:53
Harbinger show with Amanda Qatar Easy The was
1:15:56
raised in a cold and later sex and
1:15:58
labor traffic. The women. trained
1:16:00
to be insanely submissive, like
1:16:02
you could never say no to
1:16:05
any man, and then the men
1:16:07
were trained in a very military way.
1:16:10
These people are well armed and well trained, and
1:16:13
it's a whole group that thinks that the world is
1:16:15
evil and they need to repopulate
1:16:17
the world with their people to bring
1:16:19
the kingdom of God. When
1:16:21
you turn 13 in that culture, you're an
1:16:23
adult. So to be 13 years
1:16:26
old, being courted by men twice
1:16:28
my age, three times my age,
1:16:31
to see if I would make a good wife, it
1:16:33
was just kind of outrageous. So
1:16:36
I moved to California to go to school,
1:16:38
and I started training
1:16:40
MMA, and my trafficker was
1:16:43
there. He was actually one of my
1:16:45
boxing coaches. Then he's like, you know,
1:16:47
I like you, and so now we're dating. This
1:16:50
is my first adult relationship. He's twice
1:16:52
my age at this point, and then
1:16:54
he would always take me up to
1:16:57
his cabin on the mountain, which was
1:16:59
really far away from everybody else. No
1:17:01
phone service, isolation, and it
1:17:03
was on a Native American reservation. So
1:17:06
whatever they wanted to do to
1:17:08
me, they could, oops, you accidentally got gang
1:17:10
rape. That was very common
1:17:12
of going to go train, and then all
1:17:14
of a sudden, now that you fought 12
1:17:16
rounds, now you're going to be raped. A
1:17:19
girl ran a red light in T-bone in my
1:17:21
truck. So I pull out my phone, and I
1:17:23
text my trafficker, and I say, hey, I almost
1:17:25
just died to a car accident, and he said,
1:17:27
is your face fucked up? And
1:17:30
I'm like, no. He says, well,
1:17:32
you're still fucked up all then. Something
1:17:35
isn't right here. This
1:17:38
isn't who I want to
1:17:40
be. This isn't what I want,
1:17:42
and it was like I was coming out of
1:17:44
water. I had this moment of clarity, and
1:17:46
I knew something wasn't right, and I knew this wasn't what
1:17:49
I wanted, and I knew I needed to act in
1:17:52
order to get out of that situation because I knew
1:17:54
it'd get fucked back in. To
1:17:57
hear how she escaped her dire situation,
1:17:59
check out episode 631 of
1:18:01
the Jordan Harbinger show. Super
1:18:06
interesting stuff. I really love these weird sort
1:18:08
of jobs. I always think like, would I
1:18:10
have a job like this if I wasn't
1:18:12
doing a podcast with people who have jobs
1:18:14
like this? Probably something along those lines. The
1:18:16
book itself gets super detailed on communication and
1:18:18
negotiation and some self-help kind of topics in
1:18:20
my past life. I really would have dug
1:18:23
in even more on those. But these days,
1:18:25
I like to hook you guys with a
1:18:27
good hostage story or two versus a textbook
1:18:29
on emotional communication. As interesting as that stuff
1:18:31
also is. One mantra from the
1:18:33
book that I really appreciated was the idea
1:18:35
that we should never allow luck to
1:18:38
call the shots. Preparation, managing risk,
1:18:40
managing ourselves as best we can
1:18:43
in these situations. It
1:18:45
means controlling what we can control to the
1:18:47
best extent possible. Sure, bad luck is bad
1:18:49
luck and we shouldn't surrender to it but
1:18:51
work appropriately within those constraints. Lots of practicals
1:18:53
in the book, like I mentioned. One that
1:18:56
stood out was emotional regulation being one of
1:18:58
the most prized skills of any negotiator. There's
1:19:00
a lot of info in the book on
1:19:02
this but there was something that really stuck
1:19:04
with me called the Taras box. This
1:19:07
is essentially a cycle like my attitude
1:19:10
affects my behavior, which affects your attitude,
1:19:12
which affects your behavior, which then affects
1:19:14
how you treat or respond to my
1:19:17
behavior and that of others. This
1:19:19
is a cycle. My attitude affects my
1:19:21
behavior, of course, which affects your attitude, which affects
1:19:23
your behavior, which then has ripple effects. I love
1:19:25
this idea. This is something I've been working with
1:19:27
for quite a long time. I haven't quite put
1:19:30
it in these terms. We can
1:19:32
train how people treat us by
1:19:34
the way that we behave, of course, but that's
1:19:36
influenced by our attitude. Not only can we train
1:19:39
the way that other people treat us, we
1:19:41
can train the other way that people are
1:19:43
treated by others, which is actually kind of
1:19:45
a superpower. Now, this is something that I
1:19:47
probably should get into in a different show
1:19:49
but I find this stuff very, very useful,
1:19:51
kind of turning this into a positive cycle
1:19:53
versus a negative one. All
1:19:55
things Scott Walker will be in the show notes
1:19:57
at jordanharbinger.com or just ask the AI chatbot also.
1:20:00
on the website. Transcripts are in the show notes. Advertisers,
1:20:02
deals, discount codes, and ways
1:20:04
to support the show, all
1:20:06
at jordanharbinger.com/deals. Please consider supporting
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those who support the show.
1:20:11
We've also got our newsletter. We dig into an
1:20:13
episode of the show every week. Drag out
1:20:15
those takeaways and highlights. If you're a fan
1:20:17
of the show, you want to know what
1:20:19
to listen to next. The newsletter is a
1:20:21
great place to do that. jordanharbinger.com/news is where
1:20:23
you can find it. We are working on
1:20:25
those logical fallacy flashcards. This kind of stuff
1:20:27
is not as easy as you think. They
1:20:29
are made delivering them is the tricky part.
1:20:31
Don't forget about 6 Minute Networking as well.
1:20:33
It's over at 6minutenetworking.com. I'm at JordanHarbinger on
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me on LinkedIn. I love hearing from you.
1:20:39
This show is created in association with Podcast
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One. My team is Jen Harbinger, Jace Sanderson,
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Robert Fogarty, Millie Ocampo, Ian Baird, and Gabriel
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1:20:52
The greatest compliment you can give us is
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1:20:59
negotiation, might be interested in a hostage negotiator
1:21:01
type episode, definitely share this one with them.
1:21:03
In the meantime, I hope you apply what
1:21:05
you hear on the show so you can
1:21:07
live what you learn. We'll see you next
1:21:10
time. Thanks
1:21:14
again to Nissan for sponsoring this episode
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