Join Jamie Turner as he has in in-depth conversation with Kerry Patterson about how the words you use can impact your life. Kerry is a founder of VitalSmarts, an innovator in corporate training and leadership development. He is also the author of four New York Times bestselling business books: Change Anything, Crucial Conversations, Crucial Accountability, and Influencer. and he's the author of The Gray Fedora, a compilation of stories from Kerry's own life experiences.