This conversation dives deeper into the topic of keeping your schedule full by discussing the continuing care list. Dayna explains the importance of the unscheduled list and how to remove patients from it if they haven't responded after three contacts. Dayna then introduces the concept of the continuing care list and discusses two types of lists within Dentrix software. The conversation emphasizes the need to run these lists within the practice management software to avoid issues with third-party automated systems. She also provides tips on reaching out to overdue patients and managing the continuing care system effectively.

Takeaways:

👉The unscheduled list is a valuable resource for keeping your schedule full and ensuring patients don't fall through the cracks.👉Patients who haven't responded after three contacts should be removed from the unscheduled list.👉The continuing care list in Dentrix software is essential for managing overdue patients and avoiding issues with third-party automated systems.👉Running custom views and generating custom lists can help streamline the process of reaching out to overdue patients.👉The continuing care system is the lifeblood of a dental practice and should be managed effectively to prevent patients from being missed.

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