On Vogue Business’s Future of Shopping podcast, presented by Worldpay, senior trends editor Lucy Maguire investigates Gen Z’s purchase journey and the future of TikTok Shop. For the first half of the episode, Lucy is joined by executive Europea

Can good customer service make shopping fun again?

14 days ago 29m 18s

What makes a good in-store experience today? On Vogue Business’s Future of Shopping podcast, presented by Worldpay, executive Americas editor Hilary Milnes unpacks this question with Reformation CEO Hali Borenstein, who shares how the brand ret

How Web3 is shaping the future of shopping

22 days ago 47m 13s

On Vogue Business’s Future of Shopping podcast, presented by Worldpay, senior innovation editor Maghan McDowell is joined by Carol Hilsum, who has spent two decades in fashion e-commerce, including TopShop, Net-a-Porter and Farfetch. In this ep

How Gen Z really feels about the algorithm

28 days ago 27m 42s

On Vogue Business’s Future of Shopping podcast, presented by Worldpay, Madeleine Schulz unpacks a new Vogue Business survey focusing on how Gen Z shops, with guests Tora Northman and Tariro Makoni.Use the code PODCAST20 to save 20 per cent when

People say they want to shop their values. Will they?

Apr 20th, 2024 25m 55s

On Vogue Business’s Future of Shopping podcast presented by Worldpay, Vogue Business reporter Maliha Shoaib and senior sustainability editor Rachel Cernansky are joined by Kate Hardcastle to discuss some of the big-picture context about how val

Inside the rise and fall of e-commerce disruptors

Apr 10th, 2024 25m 11s

Farfetch, Matches and Net-a-Porter were once fierce rivals, dominating the luxury e-commerce market. But the boom years of rapid topline expansion were dogged by rising costs and an addiction to discounting, which eroded their profits. In this

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