Design researcher Abbey Ripstra has spent her career making technology more approachable, and nowhere has her work and expertise connected with more people than at the Wikimedia Foundation. On this ep Abbey joins us to talk about what human-centered design research means, methodologies for conducting user-experience studies in a wide range of territories and contexts, designing products for billions of people, some of the ways design and research differ in open source versus the corporate world, and more.

SHOW NOTES

Find out more about Abbey's current work at: https://wearetrimtab.com/

And read about the research she conducted at the Wikimedia Foundation here:

New Editor Experiences: https://www.mediawiki.org/wiki/New_Editor_Experiences

New Readers: https://meta.wikimedia.org/wiki/New_Readers

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