Welcome to the Experience Architect show, where we inspire meaningful experiences every day.

Today’s guest is Stephen Lee, who has a diverse background in media, television, and strategic functions. He is also involved with BAFTA and Comic Relief, in an advisory capacity. Join me for a rich discussion on the Evolution of Television and Media, Customer Experience, Employee Engagement, Innovation, the future of content and representation and Improvisational Theatre for professional development.

Episode HighlightsStephen's Journey

• Origin
• Career Path
• Significant Roles

Evolution of Television and Media

• Shift from linear TV to streaming
• Impact of technology and business models on consumer experience
• Challenges of geo-blocking and international content availability

Customer Experience in Media

• B2B and B2C dynamics
• Strategic importance of understanding both models

Employee Engagement and Innovation

• Launching communication platforms to foster collaboration
• Innovation programs to encourage employee ideas and their execution

Industry Insights

• Differences and similarities between UK and US media markets
• The cultural impact of UK-produced content

Mentorship and Advisory Roles

• BAFTA Elevate: A program to support mid-career producers from underrepresented backgrounds
• Comic Relief's Power of Pop Fund: Investing in organizations that use pop culture to address social justice issues

Future of Content and Representation

• Importance of ongoing diversity and inclusion
• Influence of pop culture on societal change

Improv Comedy and Professional Development

• How improv skills translate to better teamwork and creativity in the workplace
• Encouragement to try improv to improve communication and collaboration skills

Takeaways

• Try Improv to enhance your communication and teamwork skills
• Enjoy the abundance of high-quality content available today

Stephen on LinkedIn: https://www.linkedin.com/in/stephenslee/

Tony on LinkedIn: https://www.linkedin.com/in/tnamulo/