References: Barkley, E. F. (2009). Student engagement techniques: A handbook for college faculty. San Francisco, CA: John Wiley & Sons/ Ferdman, B. M., & Deane, B. (2014). Diversity at work: The practice of inclusion. San Francisco, CA: John Wiley & Sons/ TED. (2016, May 16). Kerry Goyette: Stop trying to motivate your employees [video file]. Retrieved from https://www.youtube.com/watch?v=7lhVUed1a4