Consumer Duty with Claude Weston
Released Friday, 28th April 2023
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Consumer Duty with Claude Weston
Consumer Duty with Claude Weston
Friday, 28th April 2023
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In episode 67 of The CX Podcast R&R, Rhian and Richard warble with Claude Weston from Casterbridge Wealth all about the Consumer Duty Regulations set out by the Financial Conduct Authority. Claude talks about how the regulations can be translated into real world actions and what Casterbridge Wealth have been doing to put their clients at the heart of what they do.
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The CX Podcast R&R
Creating and delivering the best customer experiences is the single most important thing that businesses can do today. Give yourself some R&R time and think about the experience you are giving your customers.Rhian Huxtable is an award-winning, nationally recognised CX specialist with a passion for improving the experience business gives its customers.Richard Knight is the ’customer experience bloke’ who works across multiple sectors to close the perception gap between a business and its customers to deliver success for both parties.Join Podchaser to...
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