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Using Customer Names to Engage

Using Customer Names to Engage

Released Thursday, 3rd August 2017
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Using Customer Names to Engage

Using Customer Names to Engage

Using Customer Names to Engage

Using Customer Names to Engage

Thursday, 3rd August 2017
Good episode? Give it some love!
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The quickest way to personalise any human interaction is to ask for then use the other person's name. It grabs attention and creates connection.

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The CX Coach

Simon Blair provides sales, customer service & coaching insights for better customer experience in your business. | This podcast was created in Anchor. To make your own podcast for free, visit https://anchor.fm/customerexperience

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