Shawn Nason
The Combustion Chronicles
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Shawn Nason
The Combustion ChroniclesClaimedEpisodes
Shawn Nason
The Combustion Chronicles
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In the dynamic landscape of the healthcare industry, where the stakes are high and the challenges are ever-evolving, the need for a robust and healthy environment cannot be overstated. Faith Zaslavsky, a seasoned leader in the field, sheds ligh
In a world constantly evolving with technological advancements and innovative breakthroughs, it's easy to assume that every aspect of our lives will also see remarkable progress. However, when it comes to healthcare, particularly the patient ex
The healthcare landscape has always been a dynamic and ever-evolving domain, driven by scientific advancements, breakthroughs, and shifting demographics. However, the COVID-19 pandemic that erupted in early 2020 brought about seismic changes, r
What if the healthcare system revolved around you, the patient, and not the other way around? Imagine a world where your healthcare experience was as tailored and personalized as your favorite streaming service's recommendation algorithm. In to
Picture this: a healthcare system that doesn't discriminate based on income, geography, or social status. A system where everyone, regardless of their background, has equal access to quality medical care. Unfortunately, the reality we face toda
Can we truly afford to ignore the untapped potential of half the population when it comes to healthcare leadership? Imagine the transformative power of revitalizing this sector with more women and diversity at the helm. It's not just a question
Imagine a world where diseases are not just treated but predicted, where access to healthcare is democratized, and where patients are empowered like never before. This isn't science fiction; it's the potential of healthcare innovation. The poss
In the ever-evolving landscape of healthcare, the pursuit of excellence is an unwavering commitment. The healthcare industry is a dynamic and multifaceted realm, where innovation and adaptation are essential for delivering high-quality patient
Diversity, equity, and inclusion is a challenge that corporations all over the nation are trying to conquer. Some have settled for checking the box, but privately, they’re still operating under the same hard and fast rules that they’ve always u
Have you ever wondered what it would be like to receive healthcare that is not only efficient and effective, but also filled with love and magic? Imagine a world where every interaction with a healthcare professional leaves you feeling seen, he
My guest today has a passion for pushing the boundaries of the customer experience and a keen eye for unlocking and maximizing the true potential of a workforce. Scott Roth, is Chief Customer Officer at Beamery, the leader in talent lifecycle
Today’s episode is very special for Shawn because his daughter attended Camp Kesem, a camp founded to help children through and beyond a parent’s cancer, put on by the incredible organization led by today’s guest. Kesem is a nonprofit that work
We are deeply rooted in human-centered design. That starts with showing empathy and having a design that is inclusive. As a society we have to learn how to empathize instead of sympathize. Our guest today understands this all too well. Today's
Ever wonder what exactly does a Chief Marketing Officer do? How do they define their role as a storyteller and as an engine of growth? How do they create culture centric lifestyle brands? Today’s special guest, Marisa Thalberg answers all these
Innovation is at the forefront of our success. It affects every aspect of our lives be it health, agriculture, transportation, or technology. The human mind is curious by design and our desire to seek out better, more efficient solutions to our
What does it mean to be successful at marketing? How do you run a successful marketing campaign? Companies spend millions of dollars trying to find answers to these questions. Many regard the whole concept of marketing campaigns as dark magic.
Experience is everything and it is a well-known fact that healthcare experiences can be absolutely horrendous at times. There is an ever-present need for all aspects of the healthcare Experience Ecosystem™ to work in sync with one another as ou
As consumers, we rely heavily on our experiences when determining whether a product, place or service is good or bad. By creating positive experiences, brands can really establish themselves in their target niche. One way to go about it is by c
What does it mean to use tragic circumstances as a means to serve others? How can men take the fear, uncertainty, and vulnerability that often accompany their darkest moments and turn it into a chance to connect with others and free themselve
What does it mean to optimize to embrace a customer-obsessed mindset in your company? While many corporations spend money and time focused on maximizing profits alone, is it possible to focus on creating a positive customer experience while pr
What does it mean to optimize the employee experience at your company? While many corporations spend money and time marketing their business to consumers, can that same effort and intention be applied to making your workplace a suitable and ap
What does product marketing have to do with customer experience?It’s not enough that customers are aware of your brand’s existence, as a marketer, you have to know your product really well, experience the end-to-end process, and figure out a w
How can we elevate the human experience in healthcare?COVID-19 has immensely affected the healthcare system, but how can it shift from the changes brought by the pandemic? Hospitals and systems really need to think about the experience of the
If you want to build an outstanding Experience Ecosystem™, understanding your customers is critical.But this is often easier said than done. Data and research can be difficult to mine for the right insights. Monitoring the metrics of a product
If you get the human experience right, you’ll get the numbers that you need.Customers and employees should never be disconnected in any way, shape, or form, no matter what industry you’re in. It is crucial for leaders of organizations to think
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