So much learning happens on the job that it’s easy to start wondering why new hire training has any importance in the first place.

It might help to think of a career as a journey and new hire training as the first step on that journey. Without the proper preparation at the very beginning, the other phases of learning and development will be much harder.

In this episode, Shabnam Irfani, Director of Learning Strategy for Janssen, part of the Johnson + Johnson family of companies, walks us through the design-thinking approach to new hire training that increases the chances of immediate on-the-job impact and sets the employee up for future success.