When negotiating over email, your email signature could, in fact, bind your company without you (or them) realising it. A recent High Court decision cannot be ignored. However, there's a really easy way to make sure you don't get caught out.

0012 | When a clearly drafted contract is not enough

Sep 12th, 2019 5m 52s

It goes without saying that any agreement should be clearly drafted. By that we mean that that the contents of that sheet of paper (or lever arch file!) should be easy to understand and record exactly what has been agreed between the parties. A

011 | How to avoid disaster by having well-drafted Service Level Agreements

Aug 22nd, 2019 7m 24s

Service Level Agreements don't get the juices flowing. But get them right, and you'll sleep easy at night. Get them wrong, and you could lose your business. This podcast explains why.Please download our free report: Three Critical Mistakes

010 | Embedding the Facebook 'like' button? Beware of the data protection implications!

Aug 22nd, 2019 3m 21s

The European Court of Justice has held that website operators who embed the Facebook 'like' button are joint controllers with the plugin operators for data protection purposes. This short podcast explains the implications and lists some practi

009 | Do you own your idea?

Aug 21st, 2019 11m 57s

It was your idea so you reap all the benefits. Right? Not always. This podcast examines two situations in which your idea may, in fact, be someone else's intellectual property.If you have any questions or would like to instruct Simon profe

008 | Have you checked your boilerplate? Don't end up in hot water!

Aug 21st, 2019 8m 29s

‘Boilerplate clauses’ are those that usually feature towards the end of a contract. They are legal-sounding, sometimes difficult to understand and may appear to have little relevance to the outcome you’re looking to achieve. They cover the bo

007 | How to choose the right contracts adviser

Aug 21st, 2019 7m 21s

It’s often a challenge for businesses, especially technology companies, to find the ‘right’ contracts adviser in a specialist field. Someone who ticks all (or at least most) of the boxes. Here are four questions to ask that will help you. O

006 | Indemnity clauses in commercial contracts. How to step through the minefield without losing your head (or your business).

Aug 7th, 2019 6m 16s

Whenever you see the word 'Indemnity' in a contract, tread very carefully. This podcast will show you how. Feel free to contact me with any questions at [email protected] Send in a voice message

005 | How to win the Battle of the Forms!

Aug 7th, 2019 10m 23s

What happens when there's a dispute and you're adamant that your terms and conditions apply, but the other side claims that theirs do?Welcome, combatants, to the battle of the forms! This podcast will train you to win.If you've any comments

004 | When should you use an NDA?

Aug 7th, 2019 8m 20s

NDAs have suffered bad press recently as the media has exposed high profile cases in which they have been used to prevent whistleblowing. This podcast explains when an NDA may legitimately be used, the types of clauses it should contain and th

003 | Three reasons why you should never use terms and conditions pulled from the internet

Jul 16th, 2019 8m 10s

Budgets are tight. Time is short. It's so easy just to pull terms and conditions off the internet, start trading and hope for the best. This podcast gives three reasons why this could cost you time, money and stress. Please leave comments a

002 | Forget your 'Ps &Qs'. Mind your 'Ts & Cs'!

Jul 12th, 2019 8m 53s

Implementing terms and conditions is often the last thing on the mind of a start-up science, technology or IT company. This podcast explains why a small investment in time and money at this stage can not only reduce the likelihood of disputes

001 | Three critical mistakes that many IT support businesses make in their SLAs that cost them time, customers and money

Jun 22nd, 2019 11m 53s

This episode is for you if:• you’re an ambitious, customer-driven business that provides managed hosting/cloud services and helpdesk support• you spend too much time measuring, analysing and reporting on service levels• you’re struggling to

Rate