The Talk Like a Leader podcast in a weekly new episode format is coming to an end with this episode, and I'm sharing a thought for you regarding how being clear on commas and periods can help you be a better communicator. Additional Leader

The Best Way to Resolve Conflicts that Develop by Email

Dec 6th, 2022 7m 47s

Have you ever been stuck in an email conflict? I have, too. In this episode, I'll share the best way to resolve them quickly. Additional Leadership Resources Take our free DISC Assessment. Check out our video series, What You Should Do in

How You Listen Matters as Much as How You Talk

Nov 29th, 2022 8m 57s

The filter you apply when you listen to another person matters as much as the way you adjust your delivery for them to hear you better. The filter you apply when you listen to another person matters as much as the way you adjust your deliver

People Are MORE Important than Things

Nov 22nd, 2022 8m 38s

It’s Good to THINK Before You Speak

Nov 15th, 2022 8m 18s

You don't have to say something just because the thought popped into your head. Using the THINK acronymn, you can make better decisions about what to say and when to say it. Additional Leadership Resources Take our free DISC Assessment. C

[Re-Release] Leading Remotely: The Importance of Intentionality

Nov 8th, 2022 13m 22s

This episode is from 2020, but there are still a lot of important lessons about remote work that are still relevant now. Hope you enjoy! "As working from home stretches to months rather than weeks, leaders find themselves planning for and commu

How to Get People to Listen to You

Nov 1st, 2022 11m 5s

People frequently ask me this question: "How do I get people to listen to me?" It turns out that there is both a short answer and a long answer. In this episode, I'll share both of them with you. Additional Leadership Resources Take our f

Capture and Confirm Attention

Oct 25th, 2022 13m 3s

First grade teachers understand it and have a strategy to achieve it. Youth organization leaders understand it and have a strategy to achieve it. In this episode, I'm looking at a powerful communication lesson that leaders of all ages can app

Final Thoughts from The Rules of Civil Conversation

Oct 18th, 2022 14m

This episode concludes my comments on the ideas found at therulesofcivilconversation.org. It looks at and summarizes the last four rules of civil conversation. Additional Leadership Resources Take our free DISC Assessment. Check out our v

Getting Past Your Filters: The Halo Effect

Oct 11th, 2022 10m 3s

Continuing the discussion of ideas drawn from therulesofcivilconversation.org, this episode looks at another cognitive bias (or filter) that can interfere with clarity of thought and communication. Additional Leadership Resources Take ou

Getting Past Your Filters: The Curse of Knowledge

Oct 4th, 2022 10m 42s

Once you know something and it is obvious to you, it can be difficult to understand how it is not obvious to someone else. This "curse of knowledge" can then become a barrier to effective communication. In this episode, I'm sharing four steps t

Getting Past Your Filters: Fundamental Attribution Error

Sep 20th, 2022 18m 10s

Biases - we all have them. Learning to recognize our biases and get past them is one of the key skills of leadership communication. This week, I'm looking at the bias know as Fundamental Attribution Error and proposing two things you can do g

Avoiding Logical Fallacies: Ad hominem and Genetic

Sep 13th, 2022 17m 20s

This episode, like the episode last week, is what I like to call a "lighthouse" episode. It's more about what to watch out for than what to do. I'm continuing my discussion of ideas that inspired me from therulesofcivilconversation.org. Two mor

Avoiding Logical Fallacies: Black-or-White and Middle Ground

Aug 30th, 2022 12m 10s

This episode examines how two common logical fallacies - Black-or-white thinking and Middle Ground solutions - can get in the way of effective leadership and leadership communication. Additional Leadership Resources YourFallacy.is theruleso

Reaching Shared Understanding

Aug 23rd, 2022 11m 27s

This episode continues the discussion about The Rules of Civil Conversation and how they apply to Talking Like a Leader. Let's take a look at the first 2 rules that drive towards shared understanding and seeing the situation from the other per

How to Disagree Without Being Disagreeable

Aug 16th, 2022 12m 25s

Have you ever had a conversation with someone and you thought: "What is wrong with them?" I have, and it usually does not help me to communicate better if I linger on the thought. In this episode, I'll offer some thoughts on how to get past tha

Feedback Sandwiches Usually Taste Bad

Aug 16th, 2022 11m 44s

The title basically says what I think of the feedback sandwich. In this episode, I'll share the problems with the feedback sandwich and what to do instead. Additional Leadership Resources Take our free DISC Assessment. Check out our video s

Stop Using Constructive Criticism and Do This Instead

Aug 2nd, 2022 12m 36s

Constructive criticism rarely delivers the results you want. It tends to be received badly and to have little to no positive impact on performance. In this episode I'm addressing why it so often goes badly and what you can do instead. Addition

Separate Impact from Intent

Jul 26th, 2022 10m 5s

Humans love to look for patterns and reasons for things and then to build stories that explain what they observe. That tendency can create communication problems when we let the stories we tell ourselves about other peoples intentions get in th

Is Conflict Always a Bad Thing?

Jul 19th, 2022 10m 17s

Conflict sounds bad. Few people look forward to "conflict" discussions. More people avoid or look to escape conflict discussions than actively participate in them. Conflict certainly has a negative emotional aspect for most people. Is conflict

Six Questions for Collaborative Communication

Jul 12th, 2022 10m 49s

Collaboration is a big part of team work and joint problem solving. Leading a team meeting, coaching a team member on their performance, setting goals with people, and resolving conflicts are all collaborative problem-solving conversations. Col

Kind is not Weak

Jul 5th, 2022 5m 9s

People often confuse kindness for weakness, and that can create problems. You do not have to be unkind in order to be strong. In this episode, I'll comment on the difference between these two ideas and how it affects leadership communication.

Vulnerability Makes Connections

Jun 28th, 2022 9m 34s

Recently, I had an experience with about 120 young people aged 15-20 that taught me a lesson about the power of vulnerability to connect with people. This episode shares that experience and what I learned. Additional Leadership Resources Ta

[REPOST] How to Be Assertive Without Being a Jerk

Jun 21st, 2022 10m 48s

Using assertive communication can help your to communicate more clearly and completely, and it has a risk. It’s possible to try to communicate assertively and slip over the line in to aggressive, jerk-like communication. In this episode, I’ll s

Overcoming the Pull of the Past – Dealing with Leadership Undertow

Jun 14th, 2022 9m 10s

When you step in to leadership, you inherit all of the good and bad of past leadership decisions for people who sat in your current seat in the past. Dealing with the negative expectations that can create can be a frustrating leadership challen