It all started as a simple error message from a piece of software that had run seamlessly thousands of times over the past two years. And yet, once a week in late 2016, this error message would rear its ugly head. At first, it was thought to be

E05 - A Windy Day

Feb 10th, 2021 20m 10s

Most companies don’t discover they have been hacked until months later. But imagine catching a hacker red-handed? Your course of action would be very different. Instead of dealing with the aftermath, your focus would be on urgently identifying

E04 - Dr Strangecron or: How I Learned to Stop Worrying and Love the lastcomm

Jan 27th, 2021 17m 44s

stack.io CEO and show host Hany Fahim puts on his Sherlock Holmes hat in this episode of Tales from the Ops Side. He's investigating a missing file of sensitive data, while his client and their partner point fingers at each other over fault. T

E03 - How Brazil Kept Us Up At Night

Jan 13th, 2021 18m 3s

Host Hany Fahim tells an intriguing tale of the global ripple effects of a political event and the phenomenal power of social media. Hany was - somewhat successfully – at home assembling a chair one evening in 2015. Suddenly, he received news o

Trailer

E00 - Welcome to Tales from the Ops Side

Dec 14th, 2020 34m 30s

Welcome to Tales From the Ops Side, a new podcast show exploring Internet Ops.Tales From the Ops Side is produced by stack.io and narrated by stack.io’s founder, Hany Fahim. The show is an exploration of Hany’s adventures in running stack.io. H

E01 - Denial of Sleep

Dec 14th, 2020 36m 1s

Host Hany Fahim tells the fascinating and sometimes frightening story of some massive DoS attacks that knocked clients offline for extended periods of time, along with ransom letters demanding thousands of dollars.Hany and his team spent hundre

E02 - Earthquakes and The Moon

Dec 14th, 2020 25m 44s

Host Hany Fahim tells a roller-coaster tale of an emergency situation that occurred one beautiful summer evening in 2012. When multiple client websites his company supported mysteriously went down without warning, Hany raced against the clock—q

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