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Have you ever considered the impact of truly listening, not just hearing, on your life and the lives of others? Today's conversation with Christine Miles, author of "What Is it Costing You Not To Listen?", promises to unravel the often-overlooked power of listening in shaping education and personal growth. From the echoes of her mother's mental health journey to her own professional triumphs, Christine unveils how emotional intelligence and active listening can be harnessed as key elements for success. Our candid chat ventures into her drive to embed listening education into school curriculums, her innovative methods to equip students with this vital skill, and our shared experiences of the yearning to be heard across different industries.