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Award winner - Tesco Bank & Modern Human

Award winner - Tesco Bank & Modern Human

Released Friday, 3rd May 2019
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Award winner - Tesco Bank & Modern Human

Award winner - Tesco Bank & Modern Human

Award winner - Tesco Bank & Modern Human

Award winner - Tesco Bank & Modern Human

Friday, 3rd May 2019
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Tesco Bank and Modern human won the ‘best in private sector’ service design award for their project Phoenix. We spoke with Amjid Rasool, head of service design at Tesco Bank and Paul-Jervis Heath from the Service Design agency Modern human. Together with their whole team they redesigned the customer complaint experience of Tesco Bank clients.  

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Service Design Podcast

In this podcast Laurens Somers and Jeroen Depuydt, Service Designers at Knight Moves Belgium have conversations about Service Design with practitioners from around the world. This podcast is produced in collaboration with the Service Design Network.

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