“As we mature as a learning organization, we have to constantly go back and check in with our customers, and we also have to be able to have very candid conversations around priorities and around responsibility, and hold one another accountable. It can't just be a one way street.” That’s the observation of Andrew Lawrence, the Vice President of Enterprise Learning and Personal Development at SCL Health in Broomfield, Colorado. Lawrence, who has over 30 years of experience in corporate education both inside and outside of healthcare, leads the learning and development efforts for SCL Health’s 17,000 healthcare associates. In this episode of Second Opinions, Lawrence identifies the ideas and concepts that have shaped his unique perspective on learning and development in healthcare.