Episode Transcript
Transcripts are displayed as originally observed. Some content, including advertisements may have changed.
Use Ctrl + F to search
0:00
Hi, I'm your host Vasco Duarte. Welcome
0:03
to the Scrum Master Toolbox Podcast, where
0:05
we share tips and tricks from Scrum
0:07
Masters around the world. Every
0:10
day we bring you inspiring answers
0:12
to important questions that all Scrum
0:14
Masters face day after day. Hello
0:21
everybody, welcome to our big episode
0:23
of the week. Of course, Success
0:25
Thursday is the topic of today.
0:28
We have with us this week,
0:30
Patty Alaskowitz. Hey Patty, welcome back.
0:33
Hello, thank you for having me again. It's
0:36
a pleasure to have you here. Of course,
0:38
we're going to talk about success, but before we
0:40
dive into that, share with us what's
0:43
your favorite retrospective format and why?
0:46
Yes, I love retrospective. I
0:51
didn't used to, but many, many
0:53
years ago, and this is like
0:55
2011, I went through yoga teacher
1:00
training and that really
1:02
taught me to be very self-reflective.
1:05
So that's where my retrospective journey started and
1:07
I realized the importance of it. But
1:12
it is challenging because a lot
1:14
of times people don't want to look at
1:16
themselves in the mirror or look at the
1:19
team in the mirror. It's
1:21
difficult, it's uncomfortable. In
1:25
addition to, in our previous
1:27
episode, I was talking about this problem
1:29
solving candidates that I created. I'm
1:32
going to say, other
1:35
than that, one of
1:37
my favorite retrospectives is the
1:39
sailboat. I
1:43
love that one because first of all, it's very simple. The
1:48
visual is a sailboat. There's an anchor like
1:50
what held us back. There's
1:52
the sail with what's the wind in
1:54
our sails. There's the sunshine with what's
1:56
going really well. There
1:58
might be like a, I don't know, a sailboat. when iceberg
2:00
or of. A mountain climbing up in or
2:03
something coming up in the distance. That might
2:05
be the road block that we're gonna maybe
2:07
run into. I'm
2:09
a visual person so I love
2:11
using Miro or something visual to
2:13
show these images of the anchor
2:15
in the wind and the sun
2:17
and the and them and the
2:19
iceberg speakers. To me that it
2:21
it. It makes the connection.
2:25
Of the the problem or
2:27
the challenge and that that
2:29
image and. That.
2:31
Is something that is really strong
2:34
because of my educational background Might
2:36
My teaching background said that I
2:38
understand that that making those connections
2:40
is really. Key
2:42
to people remembering the
2:45
information afterwards so. I'm
2:47
gonna say that one. And
2:51
I think that's a great. Retrospective
2:54
Four Months The problem solving service that
2:56
you mentioned yesterday. I think that that
2:58
was also a idea. I really loved
3:00
how you describe that, so I'm looking
3:03
forward to seeing more on that myself
3:05
as well. But of us we run
3:07
this retrospectives because we want to be
3:09
successful and we want to help the
3:11
team's. Be. Successful. Ah, more
3:14
than anything. So let's describe that
3:16
for our listeners. patty: What do
3:18
you call a successful scrum master?
3:21
What does that mean for you?
3:26
A successful scrum master.
3:28
Is. Somebody.
3:32
Who walks the walk? To
3:35
me. That. Is
3:38
the number one thing?
3:41
That. I.
3:43
As a scrum master and now isn't
3:45
as rock, need to always be mindful
3:48
of. Because.
3:50
People would trust and this is
3:53
human nature. People will trust people
3:55
that do and say the same
3:57
thing. Whether you do
3:59
some the matinee something bad right they trust.
4:02
had. It If you do something positive,
4:04
Id say something. Positive people trust
4:06
that. But when you say something
4:08
positive and do something negative, spears
4:11
or rub, their people see it
4:13
whether it's subconscious or whether they're
4:15
aware of it. So.
4:17
For me coming into a team,
4:19
if I'm going to say we
4:22
need to have a tough conversation,
4:24
I need to be willing to
4:26
have tough conversations. Myself And this
4:28
is where. It goes back to
4:30
you know I had. Personal.
4:32
Coaches for many years because I
4:35
know what it's like. To
4:37
be in the code see
4:39
position. To be
4:41
uncomfortable. To. Trust somebody
4:44
to help me over my
4:46
uncomfortable obstacles and see some
4:48
success. So as
4:50
a scrum master, as a coach
4:52
showing up and saying. I'm
4:56
in this with you. I'm.
4:58
Uncomfortable to I'm.
5:00
Pushing myself out of my comfort
5:02
zone here to it's uncomfortable for
5:04
me to sit in silence and
5:07
wait for somebody to speak. It's
5:09
in a retrospective when nobody wants
5:11
speak. Oh, And.
5:15
I think it goes a long way. When.
5:18
People. In front of
5:20
you see your vulnerability because and
5:22
they feel comfortable doing and as
5:24
well. How
5:27
do you keep yourself accountable? Because
5:29
it's definitely not easy. To. Take
5:31
that position to show vulnerability. Decision
5:33
to be mindful of walking the
5:35
walk as you just described up
5:37
in a lot. what is your
5:40
i don't know weekly routine or
5:42
or how do you do that
5:44
person all self reflection in order
5:46
to stay focused and stay grounded?
5:49
I am. I. Spend a
5:51
lot of time impersonal retrospective. And
5:54
self reflection. Am I'm
5:56
I'm naturally a thinker. so
5:58
i think that sometimes hit It goes too far
6:00
down the rabbit hole. You got to be careful.
6:03
But I, as I mentioned in
6:06
the previous episode,
6:11
in 2011, 2012,
6:13
I started practicing yoga. And I went
6:17
through a teacher training and became an
6:19
instructor myself. And that it's
6:21
a practice for a reason, you practice
6:24
being very mindful of when you
6:26
are bumping up against your comfort
6:29
zone. And realizing
6:31
that you're safe, there's
6:33
no tiger coming to kill you.
6:35
That you're safe, you can take
6:37
a step. And once you take
6:40
the step, you realize, wow, I'm
6:42
okay, I'm still alive. And I
6:44
know that sounds like an exaggeration, but sometimes in
6:46
the human mind, you become
6:49
very convinced that you're not
6:51
going to survive. Even
6:54
though, you know, again, that goes back to this, like, lizard
6:56
brain from when we were in the in
6:59
the caves, right? But
7:02
realizing that if I
7:04
am not
7:08
attempting, if I'm not successful in a
7:10
pose, and I tell myself I
7:12
can't do this yoga pose, sometimes it's in my
7:14
head. And it's because I'm not
7:16
trying because my mind talks me out
7:18
of it before I even attempt it.
7:21
So just being mindful that
7:23
that translates to everything I do
7:26
as a scrum master natural coach.
7:30
When I'm avoiding something, really
7:32
sitting back and saying, what's
7:34
going on here? Why am I avoiding this? And
7:38
like that, that I didn't describe it. Because
7:41
I see when when working with
7:44
teams, I see teams doing the same. But
7:47
what I've realized over the years is that
7:49
the reason why I see teams doing the
7:51
same is because I have practiced seeing myself
7:53
doing that. And
7:55
I think that that aspect of
7:57
practicing on yourself so like being
8:00
mindful of what you're doing is what
8:02
helps us in the end being mindful
8:04
of what the team is trying to
8:06
do. Correct.
8:11
And like I mentioned before, whether
8:14
it's in a one-on-one conversation or even
8:16
in front of a group saying, this
8:18
is uncomfortable, but we're going
8:20
to work through this together. I'm uncomfortable too, but
8:22
look, I'm showing up and
8:25
I'm still doing the thing. And
8:29
I think the last thing I
8:31
want to point out here is
8:33
having like follow-up conversations
8:36
and pointing again, whether it's an
8:38
individual or a team back to,
8:40
do you remember where we used
8:42
to be? Do you remember
8:44
where we were? Look
8:46
at how much we've overcome. And
8:50
by focusing people
8:52
on how much they've achieved, it gives
8:54
them the courage to take that next
8:56
step because the next
8:58
step, the uncomfortable step, they
9:01
never stop. The
9:05
tough thing always shows up, but you have
9:07
to have the courage
9:09
to keep taking the step because chances
9:11
are it does become more difficult. Absolutely.
9:15
And that's a very important lesson for all of us. Reflection
9:18
starts with us. Self-reflecting. Thank you for
9:20
sharing that, Patty. Part
9:26
of a successful Scrum Master job is to
9:28
help the product owner. Tomorrow
9:31
we explore that critical role in Scrum,
9:33
the product owner role. Tune in to
9:35
learn about product owner anti-patterns, what you
9:37
can do to help the product owner
9:40
and a real life example of what
9:42
a great product owner is and what
9:44
made it so. Tomorrow
9:46
on our Friday product owner episode.
9:48
See you tomorrow. We really
9:51
hope you liked our show. And
9:53
if you did, why not rate this podcast on
9:55
Stitcher or iTunes? Share
9:58
this podcast and let other Scrum Master us
10:00
know about this valuable resource for their
10:02
work. Remember that sharing
10:04
is caring.
Podchaser is the ultimate destination for podcast data, search, and discovery. Learn More