The world’s retailers face a host of challenges. Even before the pandemic, many brick-and-mortar retailers were struggling. Now, as we emerge from the liminal space of nationwide lockdowns into a new psychological and social territory, shoppers
Retailers need to stop expecting businesses to return to “normal.” There’s no going back to how it was anytime soon. Even before the Covid-19 pandemic and economic crisis, brick-and-mortar retailers had been fighting a fierce battle against Am
Well, another year is underway and it's set to be another exciting one for the retail industry. We've already seen plenty of disruption from new technologies over the last twelve months and if the pace of innovation is to go by, that disruption
Today's world is running behind online service and giving the impression that the RETAIL EXPERIENCE is dead because of technology. But that experience connected to technology is exactly what is missing. But it's about understanding the vantage