Gloria Berwick is VP of Operations at Spring Hills Management Services Organization & Population Health where she oversees operations supporting physicians through business services. Spring Hills offers a full spectrum of integrated healthcare services for individuals and families.

In this episode, Gloria focuses on population health management, an approach that integrates medical and behavioral care to provide patients with options and help them overcome socioeconomic and other barriers to receiving adequate healthcare.

Gloria discusses the challenges and successes of launching Spring Hills’ new population health management program during Covid, especially the normalization of telehealth across the healthcare industry. She also explores the role of a supportive culture in fostering innovation, the importance of caring for caregivers to avoid burnout, and the benefits of remaining a fully remote workforce.

After you listen, connect with Gloria Berwick on LinkedIn. Learn more about Spring Hills Senior Communities and Home Care Services by visiting SpringHills.com and following on Twitter @SpringHills.

This episode of Redesigning Normal is brought to you by Invisible Health Technologies.