Timothy Genecco is President of Professional Physical Therapy and has been a practicing physical therapist for 27 years. In this episode of Redesigning Normal, he joins podcast host Andrew Southern to talk about how the pandemic impacted patients and the business.

Tim discusses his prediction that telehealth will long outlast the pandemic. He believes in-person contact is vital for effective physical therapy, but explores the value of telehealth for its flexibility, particularly in encouraging patients to maintain a steady course of treatment. He also touches on technological challenges specific to the healthcare industry, such as finding telehealth apps that meet HIPAA compliance and security standards.

You’ll also learn how Professional PT handled staffing and furloughs, what cleaning and safety precautions they are still taking, the challenges of operating in multiple states with different guidelines, and why business is finally picking back up.

After you listen, connect with Tim on LinkedIn. Learn more about Professional Physical Therapy on LinkedIn or at ProfessionalPT.com and follow on Twitter @ProfessionalPT.

This episode of Redesigning Normal is brought to you by Invisible Health Technologies.