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Special Message from Tom

Jan 27th, 2020 1m 11s

Your goals are important! Keep your self and your business growing in the right direction!

Trust

Dec 27th, 2019 2m 33s

Welcome to the final Coffee with Tom podcast! Anything worth doing, is worth doing badly. The more practice you get, the better you get. Changes don’t come overnight, and its worth the time to learn to do it right. Let your gut be your compass!

Fluidity of your goals

Dec 26th, 2019 3m 42s

Happy Boxing Day! As we change, so do the things around us. Keeping your goals fluid allows you to progress quickly. Set your goals, and get to it! Want special invitation-only access to more podcasts from Tom? Join our mailing list! https://m

One year, Three year, and Five year

Dec 25th, 2019 2m 21s

Merry Christmas! Your goals are crucial to keeping you moving forward. What are yours? Take the vibe of the holdiay and give yourself the gift of goals! Keep them with you where you can see them all the time and remind you how fortunate you are

Same ol' Same ol'... Not anymore!

Dec 24th, 2019 1m 52s

Reflect on this past year. Have you and your business grown the way you want? The same ol' same ol' is not going to cut it in the new year. Want special invitation-only access to more podcasts from Tom? Join our mailing list! https://mailchi.mp

No Course... Set Sail!

Dec 23rd, 2019 3m 19s

If you don’t make the time to have clarity, and make changes, it is easy to become overwhelmed. No Course, Set sail... you need to know where you’re headed. This is your dream. Put the effort in! Want special invitation-only access to more podc

Exit Strategy

Dec 19th, 2019 3m 15s

Do you have 1, 3, and 5-year goals set up? Are you also thinking of your “exit strategy?” Know where you want your business to take you, and the path becomes much clearer! Want special invitation-only access to more podcasts from Tom? Join our

The Wider View

Dec 18th, 2019 2m 10s

An expert is in the field all the time and has a wider view of things. Pull out your wireframe and let an expert point out where you need growth and help design a plan! Want special invitation-only access to more podcasts from Tom? Join our mai

We know it all

Dec 17th, 2019 2m 42s

These podcasts are designed to help you grow. There are times it is really worth spending the extra bucks on an expert to get the job done. Not only do you know it’s getting done correctly, but it saves you time from having to manage everything

Learning curves cost money

Dec 16th, 2019 2m 44s

The longer it takes to learn something new, the more money lost. There are lots of ways out there to shorten the learning curve! Pay an expert to get things done and ask questions! Want special invitation-only access to more podcasts from Tom?

The Quick Turn

Dec 13th, 2019 2m 51s

More and more people are doing things through the internet. If internet sales are your strength, make it the best you can! Impress your customer, and kindly ask for a review at the end of it! Want special invitation-only access to more podcasts

Relationship

Dec 12th, 2019 3m 3s

Invest in the relationship with your harbor pilot and make it a great one. Want special invitation-only access to more podcasts from Tom? Join our mailing list! https://mailchi.mp/7895a0317152/thapodcast

Symbiosis

Dec 11th, 2019 2m 42s

When it comes to symbiosis, who knows the territory better than your customer? They understand better than anyone exactly what they can afford. Couch your questions and let them guide you to placing them in the perfect vehicle! Want special in

They know the territory

Dec 10th, 2019 2m 28s

It is time to up your game and raise your standards! Harbor pilots have already learned the territory and are meant to help you. Invest in their knowledge and save yourself time and energy. Want special invitation-only access to more podcasts f

Harbor Pilot: When do you need one?

Dec 9th, 2019 2m 55s

A harbor pilot is someone that knows the territory well and guides the captain in. When do we need one for our dealership? Finding a trusted harbor pilot can help usher your business into the next steps of success. Want special invitation-only

The power of their name

Dec 6th, 2019 3m 42s

People love the sound of their name! The platinum rule says to treat other how they want to be treated. Show your customer they are special by learn who they are; ask questions and keep notes in your spiral if you need to! Want special invitati

Honest Compliments

Dec 5th, 2019 3m 55s

Honest compliments go a long way! You can see a shift in your customer when they feel special! Want special invitation only access to more podcasts from Tom? Join our mailing list! https://mailchi.mp/7895a0317152/thapodcast

Teach it to learn it!

Dec 4th, 2019 2m 33s

Today is all we have! When we teach others, the information becomes ingrained in us. Practice makes perfect, and I promise it is worth the effort! Want special invitation only access to more podcasts from Tom? Join our mailing list! https://ma

Questions and their value

Dec 3rd, 2019 3m 12s

While everyone is different, many people have the same architecture. Generally, people will pick up the belief structures of their community. The platinum rule can help you make the best of what is sitting right in front of you. Questions are i

The Platinum Rule: Definition

Dec 2nd, 2019 3m 11s

We all know the golden rule: Do unto others as they do to you. However, not everyone wants to be treated the way YOU want to be treated. It is important to listen so you can learn how your customer wants to be treated. Want special invitation-o

Assume

Nov 29th, 2019 4m 1s

We cannot know what the customer is thinking. Asking questions will help you learn what they need. Parroting the information back to them, assures them that you listened. Your customer will tell you everything you need to know to move through t

Know Why

Nov 28th, 2019 2m 56s

People will defend their beliefs. How many ways can you ask why and challenge those beliefs? Learning how not to push buttons on people, can open up the door to really getting the information you want. From our family to yours, we wish you a Ha