(Previously recorded as TELUS International Studios) TELUS International Studios invites industry thought leaders and decision makers from the world's most disruptive brands for in-depth conversations on the latest in digital customer experience and technology. First time listening? Welcome! Here's where to start.
For insights on leveraging CX as a brand differentiator and best practices for instilling company culture and values throughout the experience, check out these episodes:
Patagonia: How Patagonia's employee engagement leads to great CX
The Home Depot: The Home Depot on shaping CX with strong values
Melio Payments: How Melio uses CX as a brand-defining moment
Twilio: Twilio on Digital Transformation and Software Developers
Start-ups looking to build out their CX strategy prior to funding would be wise to gain insights directly from a venture capitalist:
Activant Capital: What CX means to Venture Capitalists
Interested in AI? Whether you're looking to take a deep dive into intelligent automation or gain a fresh perspective on ethics in emerging technology, we've got you covered:
Spotify: Spotify and the future of intelligent automation
Sinead Bovell: Coding the future
Featuring the best in digital CX, and technology every other week, be sure to share and subscribe on your favorite streaming platform so you never miss a new episode.
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