Gail Greatorex talks with Tim Wain, who’s had a long association with product safety in the infant and children’s product field. Tim now runs Australia’s Pregnancy Babies and Children’s Expo.

In the first part, Tim talks about how the Expo provides both an avenue to educate parents on product safety, and a means to learn about consumer behaviour patterns at a pivotal time in their lives.

In the latter part, Tim and Gail talk about suppliers’ attitude to product safety and whether their first response is still to blame users when injuries happen.