In this episode, Montgomery County Department of Permitting Services (DPS) Director Rabbiah Sabbakhan and Customer Support and Outreach Division Chief Gail Lucas discuss some of the department’s new initiatives, programs and services, including the DPS Customer Bill of Rights, and they look ahead at what’s coming in 2024. Their discussion features useful info and tips for customers who are applying for permits. Got an idea for a future podcast? Email [email protected]