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National Insurance Cut and Council Tax Debt

National Insurance Cut and Council Tax Debt

Released Saturday, 4th May 2024
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National Insurance Cut and Council Tax Debt

National Insurance Cut and Council Tax Debt

National Insurance Cut and Council Tax Debt

National Insurance Cut and Council Tax Debt

Saturday, 4th May 2024
Good episode? Give it some love!
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as.com/a Cast Code A. Cast: A

1:30

tax cut for better off households with children.

1:33

Half a million will be able to keep

1:35

more of their child benefit. So how do

1:37

they make sure they get it? But first,

1:39

national insurance. A tax millions of

1:41

working age people pay on their wages is

1:43

being cut this weekend, for the second time

1:45

this year. From April the 6th,

1:48

employee national insurance will be cut

1:50

by another 2P from 10% to

1:52

8%. Chancellor

1:56

Jeremy Hunt making the announcement in his

1:58

spring budget last month. The main

2:00

rate of national insurance has now fallen by a

2:02

third from 12% last year

2:05

to just 8% from today. The

2:07

savings for individuals will depend on what they

2:10

earn, of course, the biggest savings by the

2:12

highest pays who pay the most tax. And

2:14

for someone lower incomes, the cut in national

2:16

insurance will be worth less than the extra

2:19

tax due because tax re-allowances have been frozen

2:21

while wages have gone up. Our

2:23

reporter, Ema Devlin, spoke to people in a

2:25

park in Ban Bridge in Northern Ireland. Well,

2:28

definitely the pay hasn't gone as far as it has

2:30

been. I'm just scraping pay, just scraping pay. Compared

2:33

to where I was maybe 15 years ago, and

2:35

that before I worse off. It should, I do

2:37

think it would make a difference, but I'd probably be better

2:39

to say it sort of to know that way, but I

2:41

do think that probably would make a difference. I

2:43

was aware there was a cut coming up, I didn't know

2:46

it was as soon. I don't think it's going to

2:48

make that big a difference to people's outcomes, having to pay

2:50

that well to a few pounds less. How

2:52

are you feeling about your pay and the cost

2:54

of living at the moment? Well, it doesn't get

2:56

you very far. I work a lot of extra

2:58

shifts now, so yeah. Do you feel that

3:01

that cut is going to make much of a difference to you? No,

3:03

probably not. I'm sure everything else is going up, isn't it? Are

3:05

you aware that there's to be a cut to

3:07

national insurance this again? I didn't realise

3:10

that until you told me. So this is actually

3:12

the second cut of the year, did you know

3:14

that? Right, no. It might not make

3:16

that much of a difference for all I actually earn,

3:18

you know that way. So, ill-awareness is better than nothing,

3:20

every little help. People

3:22

in Banbridge talking to Emma Devlin with

3:24

me in the studio is Alex Clegg,

3:27

an economist at the Resolution Foundation, a

3:29

research organisation that concentrates on people with

3:31

low and middle income. Alex Clegg says,

3:33

who pays national insurance and how will

3:35

this cut work? So

3:37

it's paid by people of

3:39

working age on earned

3:41

income only, that's how it differs from

3:44

income tax. There's around 27

3:46

million workers paying it. And

3:51

at the start of 2023-24 the rate was about 12% and it's cut

3:53

to 10% in January and then it's going to be cut. cut

4:00

again to 8% on today. Yes,

4:03

and those people in Banbridge that we heard

4:05

from, many weren't aware of the changes, so

4:07

they will have had one cut already, weren't

4:09

they? And I thought on average

4:11

pay, it'll be about 30 pounds a month more,

4:14

38 pounds a month more in your pay packet. So

4:16

do people not notice amounts like that? I

4:18

think there's been so much going on with the

4:22

cost of living crisis, with energy

4:24

bills soaring and things like that. I think there's

4:26

a lot of changes coming in as well in April. I think a lot

4:29

of people are feeling

4:31

a lot of pressure, and so they might

4:33

not notice something so small, but then of

4:35

course, like the interview, they

4:37

said, every little helps. Yes, and so

4:39

the second reduction this year, what's it worth

4:41

at different wage levels? So

4:45

it's worth up to 1,500 pounds this year, but

4:48

that's for the richest, and it's actually people

4:50

earning over 50,270 pounds. And

4:55

it kind of gradually ramps up to

4:57

that amount. The

5:00

average is about 500 pounds. Right,

5:03

so about 500 pounds, and

5:06

of course, that the Treasury told me, the

5:08

average over the whole two cuts

5:11

was 682, but that's not someone

5:13

average wages, that's the whole average. And

5:15

what about the personal allowance though, because

5:18

that has been frozen, that's the amount of

5:20

income we can have tax-free, isn't it? That's

5:22

been frozen. Has the

5:25

fact that it's not gone up cost

5:27

more for some people than this cut in the

5:29

national insurance? Yes, it has. I

5:32

think to fully understand how

5:35

people are going to feel a difference, you have to

5:37

consider both changes together. We

5:39

estimate that four in five people, four

5:41

in five employees will still be better

5:43

off, but

5:45

people earning less than 21,000 would

5:48

have been better off just with the normal threshold of rating.

5:51

And of course, 21,000 is roundabout minimum wage,

5:53

isn't it? Yeah. The new national living wage

5:56

is a bit below. Just a bit below.

5:58

So people on national living wage. we'll

6:00

see a small increase in

6:02

their take on pay. And obviously the national

6:04

living wage has gone up a lot as

6:06

well. Yeah, it's typically part-time workers that are

6:08

going to be worse off than they were.

6:11

Right, and of course the personal allowance fees, which

6:13

we mentioned, and we've talked about a lot on

6:15

Moneybox, but when we spoke

6:17

to the Treasury about this, it likes to

6:20

go back five Prime Ministers and seven chancellors,

6:22

count them, to 2010, and

6:24

said that it's risen above inflation since

6:27

then. And in fact it would

6:29

be less now if it had just risen

6:31

with inflation. So that's an advantage for people.

6:34

Yeah, and the big policy of the, well

6:36

one of the big policies of the David Cameron,

6:39

George Osborne years was

6:41

to increase that tax threshold above

6:43

inflation. But freezes of the

6:45

last four years have been reducing the

6:48

value again. And we've estimated that

6:50

by about 2027, we're going

6:53

to be back where we started from, as if

6:55

there'd been no change. Right, so they've given it

6:57

to us, they're taking it back year by year.

6:59

And just tell me fairly briefly about self-employed people,

7:01

because they're getting cuts as well, aren't they? Yeah,

7:03

so self-employed people pay two kinds of

7:06

national insurance, just

7:08

to make it a bit more complicated. So

7:11

they pay, at the moment they pay 9% on

7:14

earnings above 12,570, and

7:17

they also pay a flat rate of

7:19

three pills a week, 3.35. And

7:22

the flat rate's getting scrapped, and

7:24

the 9% is getting cut to 6%. Yes,

7:26

yes, from, yeah, 9% to 6%. And

7:31

these changes, as I understand it, will come in immediately.

7:34

So from anything you earn from

7:36

today, I just hope that listeners

7:38

notice and expect from the Resolution

7:40

Foundation. Thanks. Now, not

7:42

all taxes are going down or staying the

7:44

same. Council tax has risen from this week.

7:46

The household is in England and Wales, usually

7:48

by a lot more than inflation. That'll

7:51

be another blow to the increasing number

7:53

of people who just can't afford to

7:55

pay it. Figures shared exclusively with Moneybox

7:57

by the debt charity Stepchain show... One

8:00

in three of those who came to

8:02

it for help were behind on their council

8:04

tax payments. Their average council tax debt was

8:06

more than £1,700. And

8:09

citizens' advice supports those findings, saying that

8:11

for those who came to it with

8:13

debt, council tax arrears were second only

8:16

to energy bills. Our reporter, Sarah Rogers,

8:18

went to Wrexham in Wales, where bills

8:20

are up almost 10%. The

8:23

town, of course, has become famous for

8:25

its football club ties with Hollywood after

8:27

being bought by actors Ryan Reynolds and

8:30

Rob Michael Henny. There are tourists outside

8:32

having their photos taken. I'm going to

8:34

go a little bit further down the

8:36

road to the Butty

8:38

Van. Bigger number from from East Wrexham. Yeah.

8:40

We should talk about something a lot

8:43

less glamorous. Council tax, because here

8:45

it's gone up by just under

8:48

10%. So if you're in an

8:50

average bandy property, that's £171 a year. Hi,

8:55

Del, you all right? I'm a steward, being a

8:57

steward for 22 years. Right,

8:59

what are Ryan and Rob like? Fantastic.

9:01

Are they? Yes. He's very nice and

9:04

highlighted to everybody. And what's your

9:06

name, sir? David. David, can I talk to

9:08

you about something slightly less glamorous? What?

9:11

Council tax bills. Beyond

9:13

a joke. Way beyond

9:15

a joke. Will you struggle to

9:18

pay that extra? Oh, God, I'm struggling

9:21

now. Will it put you into

9:23

debt? Yeah, it already has. You

9:26

council tax specifically, yeah. Yeah. Never

9:28

mind anything, girl. East London hard

9:31

going. Very hard going. We

9:33

started off the conversation quite positive, talking

9:35

about Wrexham, your job as a steward and... But,

9:39

you know, I'm struggling. I've

9:41

stayed at East London. Yeah, boy.

9:45

Could I just have chips and beans, please? Bad

9:47

mind, yeah. It's gone up to two and a

9:49

half grand, man. I can't see where it all

9:52

goes myself. Yeah, do

9:54

you have an understanding of where that money is

9:56

spent and what it's for? Well, it's to empty

9:58

your bins, isn't it, for the police? God

10:01

I think I'd empty my own bin I think every week

10:03

to be honest. I couldn't tell

10:05

you one thing about Kansallstacks or anything, I've gone

10:07

straight over my head. Luckily I'm still living at

10:09

home. Does it? It does put you

10:11

off. The lad I work with now, he's just bought a

10:13

house actually, he's moving in in six weeks. I hear him

10:16

briefly talking in the van on the way to work and

10:18

stuff moaning about, oh I didn't realise you have to pay

10:20

all this for this and this for that. Oh

10:23

that looks nice, what did you order? I've

10:25

slashed right for it. But I've been avoiding it for a while

10:27

because I've been cutting back as it is anyway. I've been talking

10:29

to people about the Kansallstacks bills. I've

10:32

been just talking to my favourite, I've put it on site

10:34

and haven't even looked yet. That is a lot. Yeah. You

10:37

haven't looked? No, haven't even looked yet. No,

10:39

don't know. Do you know how

10:41

much they're going up here? No. Well it's

10:43

just short of 10%. It

10:46

is going to be shocking yeah. So

10:49

yeah, no, I haven't looked so I'm

10:51

not going to be looking today anyway. Are you

10:54

just very bad at the sound a little bit? Yeah

10:56

definitely, yeah. But yeah, we're going

10:59

to struggle. People

11:01

in Rexxham talking to Sarah Rogers and

11:03

Sarah's in our Stolford studio. Sarah, the

11:05

rising Kansallstacks this year particularly high, what

11:07

does Kansallstacks pay for and how is

11:10

that level decided? Well it pays

11:12

for things like rubbish collections, like you heard

11:14

there in Rexxham, as well as social services

11:16

and the police. Ordinarily, depending

11:18

on what they do, local authorities in

11:20

England can raise Kansallstacks by up to

11:22

4.99% and go even further with government

11:25

permission. Some

11:28

have done that this year in Birmingham where the

11:30

Kansall has effectively declared bankruptcy. Their rise will be

11:33

21% over the next two years. Gosh,

11:37

so how much more can people generally expect

11:39

to pay? Well the average bill rise in England

11:42

will be £106 for a bandy property. That

11:45

takes a total to £2,171. In

11:50

Wales, where councils have more freedom to

11:52

set rates, the average increase is £145.

11:56

The equivalent tax is called rates in

11:58

Northern Ireland. but it pays for the

12:01

local services in the same way. The

12:03

rises there this year vary from around

12:05

4 to 10 percent, but in Scotland

12:07

council tax has been frozen. And what

12:09

have councils told you about why it's

12:11

gone up so much? The local

12:14

government association which represents councils in

12:16

England and Wales told me that

12:19

local authorities are starting the financial

12:21

year in a precarious position. In

12:24

Reksam the council echoed that and

12:26

said costs and demands for services

12:28

were up. The Welsh government

12:30

says it was feeling equivalent pressure as

12:32

a result of investment decisions by the

12:35

UK government. Meanwhile the department

12:37

for housing told me it recognised the

12:39

challenges and there was an additional 600

12:42

million pound support package for councils

12:44

across England. And also Sarah

12:46

if you had a second home then council tax could

12:48

go up even more. Yes from 2025 councils

12:52

in England can charge up to double

12:54

the full rate of council tax on

12:56

properties not being used as a main

12:58

home. In Scotland and Wales those powers

13:00

are already in use. In Wales councils

13:03

can charge up to quadruple the tax.

13:05

Goodness thanks Sarah. You're listening to that is

13:07

Peter Tarton head of policy and the step

13:09

charity step change. And Peter Tarton we heard

13:11

from David earlier who said he's in debt

13:13

already. How many come to you in the

13:16

last year with council tax arrears and how's

13:18

that changed? So about a third of the

13:20

people we say have council tax arrears and

13:22

actually that's been going up for a while.

13:24

We can take it back to about

13:27

10 years ago when council support

13:29

schemes were cut. And since

13:31

then of course the cost of living is putting more

13:33

pressure on households so we think we can put council

13:35

tax on higher bills. And how much is the average debt

13:37

that when they come to you? So what we're seeing

13:39

now is council tax bills on average of over 1700

13:41

pounds. Go back three

13:44

years and it was about 1100 pounds so

13:46

that's a huge increase. Yes that's nearly a

13:48

year's council tax for most people. And that

13:50

may sound a silly question but how do

13:52

you expect this rise that's just happened to

13:54

affect those debt figures? Well we think it's

13:56

going to react to the pressures households are

13:58

already under. We're seeing council tax debts

14:00

rise for a combination of both cost of

14:03

living increases but bills going

14:05

up so that's going to make the

14:07

situation worse. Yes now local you mentioned

14:09

council tax reduction scheme that helps

14:11

people on low incomes in councils

14:13

but councils now as you mentioned set

14:15

their own level for that and their

14:17

own rules within a sort of framework.

14:19

The local government association it speaks of

14:21

course for councils in this area and

14:23

says a record number of people are

14:25

claiming that help if they're claiming it

14:27

why are they still in debt. So

14:30

firstly it's good that councils are helping

14:32

more people's claim that's important but council

14:34

tax support won't necessarily cover the whole

14:36

of your council tax liability so what

14:38

we have at the moment and is

14:41

people who are facing a liability for council

14:43

tax that they just can't afford to pay

14:46

so it's an impossible situation that is then

14:48

made worse by the kind of quite heavy

14:50

enforcement of council tax debt that can follow.

14:53

Yes I mean certainly in England everyone

14:56

however low their income has to pay something

14:58

is that right almost everywhere in England.

15:00

It depends it varies which doesn't help

15:02

from local authority to local authority but

15:05

there will be people on very low incomes

15:07

will face a liability that they just can't

15:09

afford. Yes and people can't afford

15:12

it they come to you with this big

15:14

debt what if they can't pay what happens

15:16

then? So if people can't pay council

15:19

will send reminders if you missed instalment

15:21

the current rules on how council tax

15:23

debt is enforced mean that can accelerate

15:25

the year's balance very very quickly and

15:28

councils will go they get a liability

15:30

order which adds costs then very often

15:32

we find it being passed out to

15:34

bailiffs which acts as considerable costs which

15:37

is obviously very stressful and people end up doing

15:39

things like borrowing more to deal with the bailiff

15:41

enforcement. Yes because that's something that frightens people

15:43

bailiff enforcement and as you say you've got

15:46

people who can't afford to pay their bill

15:48

and then they have to pay more to

15:50

the bailiffs and through the whole process and

15:52

ultimately can people go to jail

15:54

for this? So in England it's still in there

15:56

is a sort of imprisonment then but it's at

15:58

the end of a long process and it

16:00

doesn't happen to many people. I think what's

16:03

more important is that we don't have good

16:05

standards, good practice standards that are binding on

16:07

local authorities to ensure they do the right

16:09

things in collections and we don't have statutory

16:11

regulation of bailiffs that make sure that that

16:13

enforcement is fair and doesn't cause more problems.

16:15

Yes and so people listening who maybe they've

16:17

not come to anyone for help or they

16:19

just think it's going to be very hard

16:21

to pay the bill this year or they're

16:23

already perhaps in arrears, what can

16:25

what should they do? Well first it's

16:27

always worth talking to your council actually

16:30

councils do a lot of good stuff and it may

16:32

be that you can get council tax support and other

16:34

help that you haven't. There's other discounts aren't there in

16:36

various certain. Exactly and other pots of help that may

16:38

be able to help you. If you're struggling with council

16:40

tax and maybe other debts as well you know go

16:42

and seek some advice from Stepchain,

16:44

citizen advice, a free

16:47

debt advice charity that can help you out and

16:49

deal with you help you out with multiple debt

16:51

problems. Yes and as we often say always the

16:53

free debt advice don't pay anyone for it. Peter

16:55

Tutton from Stepchain thanks and of course as Peter

16:57

was saying council tax is just one bill that's

16:59

going up and on this week's Moneybox

17:02

live on Wednesday at 3. Felicity Hannah

17:04

is looking at ways to manage your

17:06

budget when money is tight. Maybe you

17:08

can share some useful tips or tell

17:10

us about the problems which rising prices

17:13

are causing you and worrying you. Email

17:15

Moneybox at bbc.co.uk she'd love to hear

17:17

your thoughts. Half

17:20

a million better off parents get

17:22

a 600 million pound a year

17:24

tax cut from this weekend. They're

17:26

in a household with dependent children where at

17:28

least one parent has an income between 50

17:31

and 80 thousand pounds a year. The

17:34

means test that effectively takes child

17:36

benefit back from better off parents

17:39

is being relaxed for the very first time

17:41

since it began in 2013. From

17:43

today each individual partner can earn up to

17:46

60 thousand pounds a year

17:48

before their payments begin to be taken

17:50

away by what's called the high income

17:52

child benefit charge and that's up from

17:54

50 thousand. The highest paid partner can

17:56

earn up to 80 thousand before child

17:58

benefit is taxed away completely. And

18:00

it is a valuable benefit to have. It's from today, in

18:02

fact, it's over £1,300 a year

18:05

tax-free for one child, £3,000 a

18:07

year tax-free for three. Some Money What's listeners

18:09

told us what they made of the changes.

18:12

I'm married with three children, three

18:14

girls. We've never claimed any child

18:16

benefits. The main reason being that

18:19

I've always been in that upper

18:21

income whereby we haven't been eligible

18:23

and the changes now perhaps mean

18:25

that we might be eligible but

18:27

I haven't looked into it in

18:29

a lot of detail. I have

18:31

a two-year-old son currently in nursery

18:33

three days a week at the

18:35

moment whilst my wife and I

18:37

work full-time. My salary is higher

18:39

than what the upper limit was

18:41

prior to the changes that came through in

18:44

the budget. So it will be of benefit to

18:46

us. The only challenge I've got with it is

18:48

it feels quite complex to work out some of

18:50

the mechanisms in terms of if you're over six,

18:53

you're up to 80, then you have to

18:55

pay some back. That's kind of where some of

18:57

the challenges are. I married with two young daughters,

18:59

seven and the other one, or shortlyly five

19:01

years old. So you can imagine it's a busy

19:04

family life. When my

19:06

first daughter was born, I claimed it for about six

19:08

months. So that was seven, eight years ago when my

19:10

salary was lower, I was able to claim it

19:12

without the tax implications. And then I

19:15

think as my salary grew within about

19:17

12 months or so, I then

19:19

stopped claiming for it. But then I think the stamina

19:21

of it isn't it why you registered so that my

19:23

wife still continues to benefit the pension contributions. So I

19:25

think I just left it at that point in time

19:28

and I honestly haven't gone back to

19:30

it since. I do believe that those

19:32

that earn more should pay more, but

19:34

the cost of living crisis affects everybody.

19:37

We're definitely not immune from that. I guess I'm

19:39

thinking of how much is it worth the hassle

19:42

of messing about with tax returns, etc.

19:45

I mean, that's two weeks worth of

19:47

food shopping. That's the difference between us

19:49

potentially going

19:56

on holiday for a

19:58

week, making the norm. difference.

20:00

Some Moneybox listeners there on the changes.

20:02

Now although the change begins this weekend

20:04

many of those affected will actually have

20:06

to take action to benefit from it.

20:09

With us is Dr. Marianne Stevenson, director

20:11

of the Women's Budget Group which provides

20:13

a feminist economic perspective. Dr. Stevenson we

20:15

heard from male partners there, they're the

20:17

ones who contacted us and they're often

20:19

a higher earner but this

20:22

is an issue that affects women. Child benefit is for

20:24

women isn't it? Well

20:26

child benefit is for children but it's normally claimed

20:28

by the mother and we

20:30

know that over 80% of the people who are

20:33

currently not claiming child benefit who would be entitled

20:35

to it are women. So yeah

20:38

it's predominantly a women's issue. And just tell

20:40

us a bit more about how this high-income

20:42

child benefit charge works and what's changing, how

20:44

it will be from in fact from today.

20:47

So previously child

20:50

benefit started being tapered off if

20:52

there was a partner, if one

20:55

parent was earning more than £50,000 a year and

20:57

by the time you reached

20:59

somebody earning over £60,000 a year you didn't

21:01

have any entitlement at all. That's now being

21:03

changed so the threshold is being raised to

21:05

£60,000 a year and you can earn up

21:07

to £80,000 a year before it's taken away.

21:13

So that's obviously based on individual

21:15

income not household income so you

21:18

could have previously two partners earning

21:20

just under £50,000 a year who

21:22

were entitled to child

21:25

benefit whereas for example a lone parent

21:27

earning just over £50,000 a

21:29

year wouldn't be entitled to anything. Yes and that's

21:31

what we get a lot of complaints about I

21:34

must say that particular unfairness as they see it

21:36

and of course from now on if a single

21:38

parent or one partner earns more than £60,000

21:41

a year then it begins to bite

21:43

but between them a couple could have

21:45

just about £120,000. I mean that

21:48

seems a high income for a couple to many

21:50

people and that rule hasn't been

21:52

changed has it? Well

21:54

I mean what I would say is that

21:56

I don't think child benefit should be

21:58

means tested at all. I

22:00

think child benefit is a recognition of

22:02

the additional costs of having children. There

22:05

are countries around the

22:07

world, lots of European countries,

22:09

that provide a non-means tested

22:11

benefit payment to families

22:14

to recognise the cost of receiving

22:16

children. It's absolutely true that higher

22:18

income people should pay more, but

22:20

we shouldn't target parents in particular who

22:22

have higher costs. We should look at

22:25

doing that through the mainstream tax system.

22:27

Yes, and of course when it was introduced it was

22:29

to replace the tax allowance, which of course people got

22:31

without a means test, wasn't it? This is going back

22:33

to 1978, 2075. But

22:37

now this means test started in 2013. Even

22:41

the Chancellor though says this wasn't fair

22:43

because it penalises those households with one

22:46

high earner, and he said the government

22:48

will consult on moving to a household-based

22:50

system by April 26. Given

22:53

that you, I mean I know you don't think it should be a means tested

22:56

at all, but what are your thoughts on that

22:58

change and how it might happen? Well,

23:00

we're concerned that that might

23:02

lead to household

23:04

best. This

23:07

is one of the problems at the moment with

23:10

the high income benefit charge,

23:12

that it undermines the principle of

23:14

independent taxation because it makes the tax

23:16

that one person pays dependent on

23:18

the actions of the other person.

23:20

An independent taxation is very

23:22

important to women because they tend to be

23:25

the lower earners in a household. If you

23:27

have joint taxation, what tends

23:29

to happen is the man uses the

23:31

entire tax allowance against his earnings, and

23:33

for a woman, for example, considering returning

23:36

to work after a career break, if

23:38

you combine the marginal tax rate she'll be

23:41

paying with, say, the cost of

23:43

childcare, she may decide it's not worth doing,

23:45

which means she's less likely to end the

23:47

labour market. Yes, the Treasury did say the

23:49

government remains committed to the principle of independent

23:51

taxation, but we'll see how that works out.

23:54

And briefly, if you would, Mary Ann,

23:57

more than one in ten families don't claim child

23:59

benefit now because of those hassles that we were

24:02

hearing about earlier. Should they now

24:04

claim? I

24:06

think everybody who has a child

24:08

should claim child benefit because it

24:10

entitles you to national insurance contributions.

24:12

So even if your partner has

24:15

to pay that money back through their

24:17

tax return, there's a lot of women

24:19

who should be entitled to national insurance

24:21

contributions because they're at home looking after

24:23

a child. But if they're not claiming

24:25

child benefit, they won't be. So it

24:27

is worth making that claim even if

24:29

you're prepared back. Everyone should

24:31

claim, and indeed some people will be better off

24:33

by doing so. Mary Ann Stevenson of the Women's

24:35

Budget Group, thanks very much. Well

24:37

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