Nadav Shem-Tov is a Senior Director of Teammate Success at Gainsight.  In this episode he shares his journey from Management Consulting at Bain, transitioning to running Customer Success at Gainsight, and then helping establish the Teammate Success role within the People Org for Customer Success. We'll cover skills and experiences that were helpful in his transitions, and advice to others wanting to make a similar move. In this episode we'll cover:

🙌 The up and coming role of "teammate success"

🚀 How Customer Success can act as a launchpad to other areas of the business

🧐 The unique lens operators can bring to People/HR functions