Organizations with crisis management plans are ready to communicate effectively when the unexpected happens. Yet the work involved with developing such a plan can be daunting, causing many organizations to make the unfortunate decision to fly without one.

In this episode, we hear from Melissa Agnes, an international crisis management keynote speaker and consultant. She demystifies the process and walks us through the key elements needed in every crisis management plan, from contact lists to detailed action plans.

Is your organization ready for a crisis? Click the ‘Play’ button below to find out, and hear Melissa’s great advice in this episode of MediaSmart!

Learn more:
5 “Must Include” Items for your Crisis Management Plan – MelissaAgnes.com