Host Shari Altergott, Chief Experience Officer of The CX Edge talks with Jason Lauritsen about the power of leading with relationships. They discuss how you can improve workplace experiences through clear communication and building relationships. Jason shared how treating work like a relationship can help organizations achieve their goals while prioritizing employee well-being. Regular one-on-ones and feedback are key to improving communication and accountability within the workplace. They also explored how the pandemic has changed employee expectations around flexibility and how intentional policies can balance work needs with individual preferences.Hear more from Jason Lauritsen at the 2024 Emerging Leaders Conference where he will be presenting on Thursday, July 25th to dive further into leading with relationships:Leading with Relationship: How to Elevate Performance and Unlock Engagement in a New Era of Workby Jason Lauritsen, Leadership Speaker & AuthorIn this dynamic session, you’ll be introduced to the core mindsets at the heart of The Check-In Method™, a leadership framework powered by relationships and meaningful conversations. You’ll gain key skills and tools to help you build connections, stay on top of what’s really going on, and know how to provide the support your people need to be engaged and productive.Key Takeaways:

Review six critical ingredients of any healthy relationship and learn how to apply them as a leader.Uncover a simple four-step check-in process that you can use to invite the conversations that matter with your people.Discuss how to make the mindset shifts necessary as a leader to be effective in today’s workplace.

About Jason Lauritsen, Leadership Speaker & AuthorAs a former corporate executive, Jason cracked the code to doubling company revenue per employee. But it wasn’t until he began working at a company responsible for Best Places to Work contests across North America that he discovered the key that unlocks employee engagement, no matter the organization: People experience work as a relationship. He is the author of two books, Unlocking High Performance and Social Gravity. His thought leadership has been featured in Forbes, Fast Company, Talent Management magazine, HR Executive magazine, and SHRM publications. Watch Video PreviewAbout the MHEDA Talks Podcast with Shari AltergottStay tuned for more episodes of the MHEDA Talks podcast series when Shari will interview industry thought leaders on issues and trends affecting MHEDA members.

Shari Altergott has over 20 years of experience within the Material Handling Industry. During her career she has held several positions within marketing, sales, business development and executive leadership. Today she leads The CX Edge, a customer experience consulting firm focused specifically on the material handling industry. Over her time, she has developed full scope marketing functions that manage corporate initiatives related to customer experience, CRM, social networking, brand development, advertising and lead generation. Learn more at cx-edge.com.