“Patience gets a bad rap, because the doubters and skeptics tend to think that if you slow down, the flow of the business slows down.” [3:13] People too often mistake patient leaders for passive leaders. Marcel shares a real life example of how officers deescalated a dangerous situation with a slowed down, patient approach and how this translates into the workplace and high pressure environments.

“When you’re face with high-stake challenges, critical decisions that need to be made… take a moment to collect your thoughts and reflect on your perspective, rather than reacting impulsively.” [5:55] Marcel highlights the patience is a super power that leaders have that can actually prevent unnecessary conflict and make way for more effective solutions.

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