Suzanne calls up Karen Sepucha, PhD, director of the Health Decision Sciences Center in the General Medicine Division at Massachusetts General Hospital and an associate professor in Medicine at Harvard Medical School to discuss shared decision making.

Shared decision making is "really focused on the physicians and the doctors and health care team bringing in what [they] know about the clinical evidence...having that doctors expertise [applied] to this patient sitting in front of them and also bringing out and really recognizing the expertise of the patient in terms of their lived experience."