In this episode, Karel and Paige delve into the importance of emotional intelligence in the workplace with psychologist Dr. Robin Hills. He defines emotional intelligence as the ability to effectively manage emotions to make informed decisions and cultivate meaningful relationships. Dr. Hills highlights the distinction between IQ and EQ, emphasizing that emotional intelligence is a skill that can be honed over time. Additionally, he underscores the critical role emotional intelligence plays in shaping workplace culture, boosting productivity, and fostering positive relationships among colleagues. Dr. Hills shares practical tips for applying emotional intelligence in challenging situations and discusses its future relevance in the era of artificial intelligence.

Quotes from this episode:

“There is intelligence in emotions, and intelligence can be brought to emotion.” -Daniel Goldman

“Anybody can become angry-that is easy; but to be angry with the right person, and to the right degree, and at the right time, and for the right purpose, and in the right way-that is not within everybody’s power and is not easy.” - Aristotle

“Most people do not listen with the intent to understand; they listen with the intent to reply.” - Stephen Covey

Episode Resources

Key Takeaways:

Emotional intelligence involves being smart with your feelings to make sound decisions and foster meaningful relationships. 

IQ and EQ are separate and distinct, with emotional intelligence being a skill that can be honed over time.

Developing emotional intelligence in the workplace contributes to happier environments, increased productivity, and improved relationships among colleagues.

Practical strategies for enhancing emotional intelligence include practicing self-awareness, mindfulness, and choosing constructive emotional responses.

Human emotional intelligence possesses unique qualities that differentiate it from artificial intelligence, highlighting the importance of its cultivation in various aspects of life, including the workplace.

Chapters:

00:00 Introduction and Background
02:26 Quotes About Emotional Intelligence
04:16 Defining Emotional Intelligence 
06:32 Understanding IQ versus EQ
10:38 Emotional Intelligence in Workplace Dynamics
14:05 Emotional Intelligence and Diversity, Equity, and Inclusion
16:28 Self-Awareness and Mindfulness in Developing Emotional Intelligence
17:03 Choice Between Stimulus and Reaction
21:48 The Value of Mindfulness in Emotional Intelligence 
30:15 Using Pleasant and Unpleasant Emotions Constructively
32:38 Navigating Workplace Stressors
40:14 Express Disappointment Rather Than Anger
42:15 The Future of Emotional Intelligence Amidst Artificial Intelligence 
46:28 Conclusion and Contact Information

Please note: This podcast does not provide medical advice, only personal experiences, so please consult your doctor.