Episode Transcript
Transcripts are displayed as originally observed. Some content, including advertisements may have changed.
Use Ctrl + F to search
0:00
When superheroes discover what their superpowers actually
0:02
are, they wreak havoc and they make
0:04
a mess and it's uncomfortable. And even
0:07
Superman tries to get rid of his
0:09
superpowers. It's hard to know what you're
0:11
really great at. How does
0:14
somebody identify their superpowers,
0:16
their strengths? Pull your
0:18
superpowers out of your stories from
0:20
your past, your present, and then
0:22
eventually figure out how to apply
0:25
them and transpose them to your
0:27
future. The person's story. This is
0:29
central to becoming a better leader. The
0:31
most effective stories are the ones that we tell
0:34
ourselves. They may or may not be true. Our
0:36
brain doesn't know the difference. Once you can really
0:38
understand that, you may as well leverage it to
0:40
be that hero. Today
0:46
my guest is Donna Lishau. Donna
0:48
is an executive coach, speaker, and
0:50
best-selling author. She helps founders,
0:53
CEOs, and executive teams level up
0:55
their leadership skills and scale their
0:57
impact while staying true to their
0:59
mission, their purpose, and themselves. Donna
1:02
has worked with leaders at companies like
1:04
Google, Disney, Twitter, Microsoft, and Adobe. And
1:07
she's also the author of the book, The
1:09
Leader's Journey, which is what we spend our
1:11
time on. In our conversation,
1:13
we talk about why the story that
1:15
we tell ourselves has so much impact
1:17
on our success and failure, why knowing
1:19
your superpowers and also your kryptonite is
1:22
so important to your career and how
1:24
to identify these two things, how
1:26
to reframe your feelings of imposter syndrome, and
1:29
actually use it as an advantage, how
1:31
to identify your life goals, even if
1:33
you have no idea what they might
1:35
be, plus a ton of examples from
1:37
her coaching practice of people unlocking their
1:39
career using her frameworks and how they
1:41
went about doing this, and
1:43
so much more. If you enjoy this podcast, don't
1:46
forget to subscribe and follow this podcast
1:48
in your favorite podcasting app or YouTube.
1:50
It's the best way to avoid missing
1:53
future episodes and it helps the podcast
1:55
tremendously. With that, I bring you Donna
1:57
Lishow after a short word from our
1:59
sponsors. Today's
2:01
episode is brought to you by One
2:03
Schema, the embeddable CSV importer for SAS.
2:06
Customers always seem to want to give you their
2:08
data in the messiest possible CSV file. And
2:11
building a spreadsheet importer becomes a never-ending sink
2:13
for your engineering and support resources. If you
2:15
keep adding features to your spreadsheet importer, the
2:18
customers keep running into issues. Six
2:20
months later, you're fixing yet another date conversion edge
2:22
case bug. Most tools aren't built
2:24
for handling messy data, but One Schema is.
2:27
Companies like Scale.ai and Pave are using
2:29
One Schema to make it fast and
2:32
easy to launch delightful spreadsheet import
2:34
experiences, from embeddable CSV import
2:36
to importing CSVs from an SFTP
2:38
folder on a recurring basis. Spreadsheet
2:41
import is such an awful experience in so many
2:43
products, customers get frustrated by
2:45
useless messages like error on line 53
2:47
and never end up getting started with
2:50
your product. One Schema intelligently corrects messy
2:52
data so that your customers don't have
2:54
to spend hours in Excel just to
2:56
get started with your products. For
2:58
listeners of this podcast, One Schema is offering a $1,000
3:00
discount. Learn
3:03
more at oneschema.co. Let
3:07
me tell you about a product
3:09
called Sendbird, the all-in-one communications API
3:11
platform designed for both web and
3:13
mobile apps. In a
3:15
world saturated with multi-channel communication, product
3:17
teams are discovering the effectiveness of
3:20
in-app communication. With Sendbird,
3:22
businesses can elevate their in-app
3:24
experience with decluttered and branded
3:27
communication featuring AI-powered chatbots, one-way
3:29
messages, chat, video calls, and
3:31
live stream capabilities, all tailored
3:34
for commerce, marketing, and top-tier
3:36
support. Forward-thinking companies
3:38
such as Hinge, Patreon, Yahoo,
3:40
Accolade, and more use Sendbird
3:42
to build in-app communication experiences
3:45
that drive engagement, conversion, and
3:47
retention. In-app communication has
3:49
the highest conversion, highest engagement, and
3:51
highest satisfaction of any communication channel.
3:54
And when it comes to investing
3:56
in this channel, trust Sendbird to
3:58
take your in-app communication experience to
4:00
the next level. Start today with
4:03
Sendbird's free plan and as a
4:05
listener of Leni's podcast, you'll get
4:07
an additional two months of unlimited
4:09
usage and access to all premium
4:11
features, including creating your very own
4:14
generative AI chatbot. Visit sendbird.com slash
4:17
Leni to begin your
4:19
free journey. That's sendbird.com/Leni.
4:25
Donna, thank you so much for being here and
4:27
welcome to the podcast. Thanks
4:29
Leni, it's exciting to be here. So we
4:32
connected through a former colleague of mine
4:34
who could not stop raving about how
4:36
much value she got from working
4:38
with you. Also, you have a
4:40
new book out right here that I have, The
4:42
Leader's Journey. And so I thought
4:45
it would be awesome to bring
4:47
you on and share your wisdom with a wider
4:49
audience. I love the podcast.
4:51
My clients love your stuff and newsletter,
4:53
everything. So very excited to be here.
4:56
Amazing. And congrats on the book, by the way. Thank
4:59
you. You actually were a
5:01
product manager in a previous life. You're
5:04
also a designer in a previous life.
5:06
These days, you're an executive coach. Just
5:09
briefly, I'm curious what pulled
5:11
you from product management design and
5:13
the things you did before this life into executive
5:16
coaching? And maybe another way to
5:19
ask this question is what's your origin story? And
5:21
this is a little foreshadowing to the stuff we're going to
5:23
be talking about later. It's
5:26
funny. Like all origin stories, there are actually multiple
5:30
episodes, multiple moments that led
5:33
me to an epiphany. But
5:36
the biggest aha moment was
5:38
when I was working several
5:41
years ago, almost a decade ago at
5:43
this point, with an
5:45
executive team in Silicon
5:48
Valley. We were
5:51
at a leadership retreat.
5:54
And we were supposed to, at the time,
5:56
I was facilitating a program
5:58
on effective... Product
6:00
leadership, how to be a
6:03
great product leader, product executive.
6:05
And the biggest thing that companies
6:07
wanted at the time and teams wanted was
6:10
their teams to be better storytellers. And
6:13
it's still something we hear today, which is,
6:15
you know, to be a great product leader
6:17
or leader in general in any industries, you've
6:19
got to be a great storyteller. And
6:22
so at the time I was teaching and facilitating
6:25
storytelling workshops and
6:28
exploring that with teams.
6:30
And it was a few
6:33
people on this team specifically who
6:35
I so appreciate their honesty and
6:38
candor here, which is what this giant
6:41
tech company is known for,
6:43
very blunt people working there. And
6:46
they pulled me aside
6:48
halfway through the offsite
6:50
and they were just like, honestly,
6:52
storytelling is not going to fix our problems. This
6:55
is silly. And what
6:57
they were able to tell me
6:59
is that their leaders
7:01
wanted them to be more effective by having
7:03
greater influence. And, you know, these
7:06
are terms that we throw around all
7:08
the time, be more influential and be
7:10
a better leader, whatever that means. And
7:12
what was happening on the ground with
7:15
these executives was that
7:18
they were all fighting. So,
7:21
you know, I'd hear, oh, the head of
7:23
engineering is such a jerk or this person
7:25
won't listen to me or my team is
7:27
demotivated and I get it, but they need
7:29
to step up and work more. And there's
7:31
a lot of conflict going on
7:33
here and there that storytelling wouldn't
7:35
fix. Like when that
7:38
happens and I talk about this in the book a
7:40
bunch, no one wants to hear your stories. You
7:42
have to actually be able to connect with people
7:44
and to work with people and feel good as
7:47
a leader in order to really step up and
7:49
lead. You know, I didn't have an answer for
7:51
this team at the time and I left this
7:53
offsite just honestly feeling
7:55
terrible and not
7:58
knowing what to do about it except telling... them, I
8:00
think you got to go work with a coach because
8:02
this is beyond my pay
8:04
grade. But when I left
8:06
that day, I just couldn't stop
8:08
thinking about this team because I had hunched
8:11
that stories were still a part
8:14
of something, but not
8:16
what they needed. Telling stories was not the
8:18
answer. And so I ended up spending what
8:20
now is the next decade figuring out, all
8:22
right, how do you become an effective leader?
8:25
And of course, because I can't do anything
8:27
lightly. Once I went down that path, I
8:29
ended up switching up my entire business. And
8:31
now that's all I do is help people
8:33
be better, more effective, constant leaders
8:35
who really make the impact that they want to make. So
8:39
along those same lines, what's interesting is you
8:41
actually found that this idea of storytelling was
8:44
actually much more effective in your
8:47
coaching practice, instead of helping them figure out the
8:49
story of the product. It's the
8:51
story of the person and so transitioning into
8:53
the meat of your approach to
8:55
coaching. I think you
8:57
call it story-driven leadership. Essentially,
8:59
your finding is that story
9:02
and the person's story is
9:05
extremely important and powerful in helping them
9:07
level up as a leader and
9:09
also seeing them as the hero of their story.
9:11
So I guess just with that foundation, you just talk
9:14
about why that is so powerful,
9:16
the idea of figuring out your own story and why you
9:18
need to be the hero of your own story and just
9:20
what all this means. We all
9:22
as humans want to be the hero of
9:24
our own story. It's how we live our
9:26
lives. It's how we make choices. It's how
9:29
we understand the world around us.
9:31
And it's how we communicate back
9:35
to the world. With leadership,
9:37
it's much the same, which is
9:41
we have a mission that we want
9:43
to accomplish. No matter how big or
9:45
small, it's something. We're driven to do
9:47
something. If you're a leader,
9:49
you want to be a leader. You have to be
9:51
taking yourself and you have to be taking people somewhere.
9:55
We also have obstacles. So that's a part
9:57
of any great story. There are two. It
10:00
shouldn't be easy. It shouldn't be so
10:02
hard that you fail. That's a tragedy. But
10:05
there are challenges and it makes life more exciting.
10:09
You don't do it alone. So it's
10:11
rare that a story just has a
10:14
single individual. It happens, but that's not
10:16
most of life. And
10:20
there are other elements that I
10:22
ended up uncovering when I looked
10:24
deeper into what makes the most
10:26
effective leaders effective. And
10:29
the biggest thing is stories that we tell
10:31
people, it's like the tip of the iceberg.
10:34
And if anything, it even doesn't matter.
10:36
I've worked with a lot of folks who
10:38
their teams say, stop it with the storytelling.
10:40
Stop talking at us. And they don't want any
10:42
of that. But the most effective stories are the
10:44
ones that we experience as we live life
10:48
and that we tell ourselves as well.
10:51
Because we have the
10:53
ability by saying things like, oh,
10:57
I'll never succeed. Or,
11:00
oh, she'll never go for it.
11:02
Or, he's such a jerk. Or whatever
11:04
the stories are, these are all stories.
11:06
And they may or may not be
11:08
true. They're usually not
11:10
true. But our brain doesn't know
11:12
the difference. It's like the
11:15
most powerful ability our
11:17
brain has is to understand and see
11:19
stories everywhere. And so once you
11:21
can really understand that, you may as well leverage
11:23
it to be that hero in
11:26
your life. And even as I say it out loud, it sounds so
11:28
cheesy. But it's true. This is neuroscience and
11:30
psychology. We just want to be the heroes. And
11:33
that's what our focus is. So
11:36
I want to delve deeper into that idea
11:38
there. So people listening to
11:40
this might feel like, OK, cool. Let me think about the
11:42
story of my life. This sounds like a fun thing I
11:44
could do. I
11:47
think your point is this is central to
11:49
becoming a better leader, figuring out
11:52
the story of you and
11:54
that change in your perspective on yourself and
11:56
giving you more, like unblocking you,
11:58
I think, is the big problem. You're just
12:00
talking about more just like the power and why this
12:02
is so important because it's not just like, oh, I'll
12:05
sit around and think about, oh, here's my story. I was born here.
12:07
I did this thing. Why is
12:09
this so important to do? It's
12:12
a little antithetical in a
12:14
way because it sort of,
12:17
it goes against what a
12:19
lot of us believe, especially if
12:22
we have, I'll say,
12:24
product backgrounds or just business backgrounds
12:26
or tech backgrounds or anything where
12:29
we've built things for people. For
12:33
years, we've had this idea that
12:35
we build companies in a user-centered
12:37
way where, all right,
12:40
build for the customer first and
12:42
all else will follow. There's
12:46
some truth to that on the one hand. I
12:49
used to think leadership was the same, which is,
12:51
well, it's not about you as a leader. It's
12:53
about who are you bringing along
12:55
on your journey and how do they need to
12:57
be heroes? How do you enable everyone you work
12:59
with and everyone you want to follow you to
13:02
join you and feel amazing with it?
13:05
That's the kind of user-centered approach where it's
13:07
not about you. It's about who
13:10
you're bringing with you and the impact you want
13:12
to make. What
13:15
I learned is
13:18
that it doesn't work that way
13:20
and you need to
13:22
flip that, which is when you start
13:24
with you first at
13:26
the center of the equation and then
13:28
I'm going to do, everything for
13:32
me is a diagram. I'm thinking of concentric circles.
13:35
This isn't also, Ken
13:38
Blanchard has a great model for this where you
13:40
start with you, the inner
13:44
circle, then you are able to lead
13:46
yourself, then you can lead others. It
13:48
extends to one-on-one relationships. Then
13:51
once you've got that, you're able to lead
13:54
groups, teams, and then
13:56
outward towards the business.
14:00
When you figure that out and
14:02
you come from the inside out,
14:04
it's much, much more powerful because
14:06
it's not selfish like I would
14:08
have thought years ago, but it's
14:11
purposeful. You
14:13
as humans, we all are driven
14:15
by a mission, by
14:18
purpose, by reason for what
14:20
we do. And when
14:22
we're able to have that power us, it
14:25
then empowers us to connect with others
14:27
so that we can bring it to life.
14:29
And especially in a business context, but this is the
14:31
case in anything, communities
14:34
and family, but especially in business. So
14:36
it has to start with you. You
14:38
gotta need fuel from somewhere
14:40
and if it comes from without, it's like
14:42
an egg shell that's just
14:44
ready to crack. It's
14:47
not sustainable if it comes from outside. Can
14:49
you give an example of someone
14:51
you worked with that changed their
14:53
story and what impact it
14:55
had on their career to make this even more real? I
14:59
can think of a CEO I
15:01
worked with a few years ago who
15:03
on the outside was so
15:06
put together. He was the CEO of
15:08
a billion dollar company,
15:11
successful, raised
15:15
money like no one's
15:17
business, was able to get people excited
15:19
about what he was building, join him.
15:24
And when we started working together,
15:26
he had recently hired an
15:28
executive team, members of an
15:30
executive team that were just superstars,
15:33
Silicon Valley and just incredible. And
15:36
they were so excited to work
15:38
with him. He was
15:40
so excited to work with them as well. But
15:43
on the inside, the
15:46
story he kept telling himself
15:48
was he's too nice. Everybody
15:52
listens to him was another story. People
15:56
don't take me seriously was another
15:59
story. there were what I
16:01
call horror stories, this is not a scientific
16:03
term by any means, but horror stories that
16:05
he told himself were things like we're
16:09
never gonna make it or they're
16:12
never gonna listen to me or I'll
16:14
never learn to be a real CEO
16:17
and the problem with stories like that
16:19
is they
16:21
end up taking over your
16:24
identity. They shadow
16:26
and cloud your everyday and actions you
16:28
take and interactions you have with people
16:31
and when you
16:33
focus on them so much they
16:35
very well will become true.
16:39
So that's one example
16:41
I could tell you a little
16:43
more about that, what we did about it. Yeah, that's exactly
16:46
what I was gonna ask and then I'd love to and
16:48
then yeah so if you could share what you did to
16:50
help shift a story and then also just
16:53
how do people do this for themselves? Perfect.
16:56
So in
16:58
this case and this is like everyone
17:02
I work with and this is absolutely something
17:04
that everyone listening and
17:06
everyone in the audience can absolutely do
17:10
is take
17:13
a data-driven
17:16
approach to the
17:18
stories that you tell yourself. So
17:20
for example, you know the
17:23
story I'm too nice,
17:25
you know, it could be true.
17:27
Could that be true? How
17:29
did we get down to the bottom of that?
17:31
In this case what we did is I went
17:33
out there and talked to his team and this
17:36
is something you can do for yourself as well. If
17:39
you're extremely busy, you can have someone else do it
17:41
for you and I
17:44
found out how people actually
17:47
experienced him and his leadership
17:50
and I didn't hear he's too nice. I
17:52
heard that he is so
17:56
heartfelt and so caring
17:59
and that's really cool thing. I mean
18:01
how rare is that for
18:03
you know to hear about a CEO especially
18:07
a founder oftentimes you hear the
18:09
opposite which is not really
18:11
true usually when founders are not
18:13
nice people they're insecurities at play but in this
18:15
case yeah he people were like well you know
18:17
we love him he's wonderful that's why he recruited
18:20
us and so great
18:22
all right um validated and a
18:24
little debunked really nice
18:27
but not too nice that was not
18:29
a problem for anyone so
18:31
then we hear things like okay you
18:34
know one story he told himself was like people don't
18:36
take me seriously they don't listen to me what's what's
18:39
going on I need to
18:41
command respect and they need to just do what
18:43
I say and I hear this all the time
18:45
so I'm using this one example but this could
18:47
be anyone I've worked with and
18:51
what we heard from people
18:53
instead was it's not that they weren't listening
18:57
to him but when
18:59
you're hiring super senior
19:01
whip smart executives to
19:04
work for you they
19:06
don't want to be told what to do they
19:09
want to have a grand
19:11
vision that they're excited about they want
19:14
maybe some goals to latch on
19:16
to and and help possibly
19:18
with a strategy to get there although
19:20
probably they they can they got the
19:22
strategy all on their own
19:24
and they want to then show you how
19:26
they can help you in the business meet
19:29
your goals and align towards that vision so
19:31
you can build the company that you want
19:33
to build so
19:35
that story no one listens to me it was
19:38
the wrong story to be telling
19:40
what the actual story was is
19:42
that people wanted him out of
19:44
their business and wanted
19:47
to feel empowered doing their
19:49
seed level and exam super
19:51
senior executive level work but
19:54
we don't want them to be absent because when he does that
19:56
it doesn't work and it's very frustrating when he just
19:59
disappears for two weeks. So we need him
20:01
involved but want him to give
20:04
us problems to solve. Give us a
20:06
vision, give us problems to solve, let us do
20:08
it for you. And so they
20:11
were able to write a better ending of
20:14
that story together. You know, it was
20:16
exactly like user research of any kind
20:18
or customer discovery, which is you find
20:20
out what could be possible from your
20:23
customers and then you
20:25
can, ideally you co-create a better
20:27
ending together if you're building products or services. That's
20:30
how you do it. If you're a leader, you
20:32
do it by showing up and helping
20:36
others do what they need
20:38
to do in a way that
20:40
feels good for you and that aligns with how
20:42
you want to be doing things. And
20:44
so this is one example, but I
20:47
find using real
20:49
research and data and
20:51
actually talking to people is
20:54
most effective. There are
20:56
other ways to take best guesses and
20:58
I'll use the product metaphor again, which
21:00
is, you know, you can
21:03
try things and experiment and then see how
21:05
it works and not
21:08
talk to your users, but you should probably
21:10
talk to your customers. In
21:12
other words, your colleagues and everyone who works
21:14
for you and really find out what is
21:16
the true story and what is possible. There's
21:19
all these stories that people believe
21:21
about themselves. And to your
21:24
point, many of them are not true. When you
21:26
actually look at the data, you talk to your
21:28
customers, aka your colleagues. I imagine
21:30
many are actually true or there
21:32
are feedback you get that is
21:34
like you are not clear
21:36
enough about stuff. Like there's things that you actually hear from
21:38
other people. Does this approach help there
21:41
as well or is there a different tactic
21:43
for something that's actually okay? You are actually
21:45
too nice. It's not just a story in
21:47
your head. Absolutely. There are times
21:49
when the stories that we tell ourselves
21:52
are true. And when we
21:54
go out and find out what's
21:57
possible, it Is something that's
21:59
not true. We're doing that
22:01
needs to change or.
22:04
Isn't. Working. And
22:07
so one example is. And.
22:09
This comes up sometimes as well.
22:11
One. Executive.
22:14
Who. I worked with once. Kept.
22:17
Getting this feedback that she was.
22:20
Too quiet. And. When we
22:22
went out and got feedback it was true.
22:24
People are like. She. Needs
22:26
to speak hoping for her
22:28
and this is. Becoming
22:31
a problem because. She.
22:35
Was. So quiet that her team
22:37
thought she was not interested in
22:39
them. As you to sit
22:42
back and meetings not say anything and they
22:44
were like. God. She sucks
22:46
like this is the loo you know who
22:48
who? worse cause ever I don't even want
22:50
to be. It does needing. And why is
22:52
she here? Why am I here? And it
22:54
really really was detrimental to them all working
22:56
together. And then she was frustrated kids. she
22:59
was always wondering why are they not performing
23:01
They're not stepping up And so he was
23:03
frustrating all along. And it was true. She.
23:06
As far as a side. Her not
23:08
speaking up. Was. The
23:10
problem. But. When.
23:13
We got down to the bottom of
23:15
what we're really going on for her
23:17
in not speaking of it at these
23:19
meetings is she was just listening. To
23:22
her processing style was she had to
23:24
listen and then may be a few
23:26
hours later she'd She'd have thought. And
23:30
so even though the team said we
23:33
we do owner and participate what they
23:35
really needed to know is that admitted
23:37
it was speaking are not speaking with
23:39
they really needed for her was to
23:41
know that she was listening to them
23:43
and that she actually heard them and
23:45
was gonna do something about it and
23:47
that she wouldn't She was quite nice
23:50
me she was not checked out. And.
23:52
So. Simple. Solution for
23:54
that in or she could start. Trying.
23:57
Yellow more and talk over people be of noxious
23:59
but nobody. Like that either. And so
24:01
she just turned communicating with them more
24:03
about hey this is this is my
24:05
style and low low floor a often
24:07
need you know couple hours really process
24:09
things and sheer and I want you
24:11
to know that he owns. The.
24:14
Irony of. Establishing those
24:16
lines of communication with your team when
24:18
they're not getting what they need is
24:21
that you often and of doing this
24:23
thing that you've been trying to do
24:25
but failing to do anyway because chin
24:27
up talking more. With. Her team
24:29
just in communicating with them about
24:32
her style and then they started
24:34
communicating. Their. Styles with her and
24:36
with each other and this is something that
24:38
is not the book of a human. Have
24:41
heard of the city of like a personal.
24:43
O s that a lot of us like to
24:45
have which is hey these are my work styles.
24:48
This is how I process is so it's you
24:50
things. These are great ways to work with me
24:52
and here's I'd love to work with you an
24:54
incentive to know other than and worked it worked
24:57
out really well. but but I'm sure she was
24:59
not speaking up and it was. It was having
25:01
a detrimental effect but Dancer was not. Talking
25:04
more. You. Actually was listening more than just
25:06
having a better relationship with people. As
25:09
an awesome example, by way on the Work in the
25:11
Person was another term for that I've heard as read
25:13
Me like you're impersonal read Me file. Ah,
25:15
I like that to. Ya migrates.
25:18
So. It sounds like there's gonna be
25:20
sued. Buckets Sprawling more buckets but one is a
25:22
story of yourself that is not true. That.
25:25
You can disprove by looking at data, talking
25:27
to people, and then there's a something, almost
25:29
a story people have about you. That.
25:32
They don't quite get what's going on and then
25:34
you could change their story. By. Communicating
25:36
years that I'm really doing, I'm actually just listening
25:38
and I'm actually really deeply paying attention. If.
25:41
We pick an example same. Impostor
25:44
Syndrome which comes up a lot on his podcast
25:46
for people feel eight. I. Am
25:48
an impostor in this role. nobody knows how bout
25:50
I like. I've no idea what I'm doing so gonna
25:53
crumble. If. I mess up. So.
25:56
Say so and have that in their head. And like
25:58
I. Everyone. Can tell. I
26:00
am in a posture and it all crumble. How
26:03
would you recommend someone that this is
26:05
real or not? Understand is this a story in
26:07
my head or is this real? And what
26:09
do people actually think? Like, you go talk to people, how
26:12
do you recommend people go about that?
26:15
Certain stories
26:18
we tell ourselves are actually
26:21
quite functional
26:25
and do not necessarily
26:27
need to be rewritten. So
26:31
imposter syndrome, for an
26:34
example, if you're going
26:36
around saying, I
26:38
feel like I'm an imposter, I
26:40
can't believe I'm
26:43
doing this. You can
26:45
try to fake it till you make
26:47
it. You can try to, I always
26:49
think of Stu, I'm totally dating myself
26:51
here, but Stuart Smalley in
26:53
Saturday Night Live in the 80s and
26:55
90s, he would look in a mirror
26:57
and do his affirmations and say, you know,
27:00
I'm smart and I
27:02
am whatever. Good enough, I'm
27:04
strong enough and gosh darn it, people like
27:06
me or love me. There
27:08
you go. So it's like, you
27:10
could do that and it's kind
27:13
of all very mechanical and there's ways
27:15
to sort of prop yourself up. But what
27:19
if you took a
27:21
counterintuitive approach and looked
27:23
at that story, I'm
27:25
an imposter and instead
27:27
asked, okay, that's like a
27:30
good story. How is that serving
27:32
you? Because when
27:34
we default to these behaviors,
27:38
imposter syndrome is something everyone
27:40
has at one point or another. When
27:43
we default to these behaviors of,
27:45
oh God, I'm an imposter, okay, over and over and over
27:47
again. I know
27:49
it doesn't feel good, but we default to
27:51
that because it's serving us in
27:53
one way, otherwise it wouldn't become a habit. And,
27:56
you know, I always think of habits as it.
27:59
So if you have an it. He. Scratches
28:01
You feel. Better. So.
28:04
There's a reason why we scratch
28:06
ditches feel better if you do
28:08
too much. it hurts and something
28:10
like. That. Telling
28:13
detrimental stories. Have
28:16
that impact, but when you can
28:18
intercept them, Purchase. The right
28:20
time. And. Say. Okay,
28:24
What if that is? True. How
28:26
does it serve me to constantly
28:28
say I'm an imposter whenever anything.
28:31
Gets. Hard. Well.
28:34
There are so you know one. Cofounder.
28:39
I. Worked with a while back. she did this
28:41
whenever she things got too hard and then she's
28:43
convinced and in founders of this a lot I
28:45
Who am I to be running this company and
28:47
what am I doing here? and oh my god
28:50
I can't be doing this. But when we looked
28:52
at. How that habit
28:54
of calling herself an imposter searched
28:56
her? What? She realizes that every
28:59
time it kicks in. She.
29:02
Worked harder, He.
29:04
And his just meant she was hitting some kind of
29:06
the growth edge. So. When she
29:08
would jump into action she would
29:10
learn something new she will read
29:12
twenty bucks. She would go out,
29:14
take a class, she would listen
29:17
to podcasts and then on and
29:19
on and end. She would get
29:21
better at this new saying. It
29:23
was fun for her and then
29:25
she would feel less like an
29:27
impostor overtime. So it was a
29:29
very functional. Thing. For
29:31
her. The. Problem is when she
29:33
did that too much and this is the case.
29:35
I work with a lot of women who this
29:38
is the case for. She. Hasn't
29:40
had way to network. And
29:42
so she took on emotional labor
29:44
for other people as she does.
29:47
Ten. Times as much work as she needed
29:49
to the like actual work as see you
29:51
know in her role she was playing C
29:54
O in Cs Go and see you know
29:56
he he Oh and it's it's like she
29:58
didn't need to be doing all of that
30:00
and so. On a
30:02
spectrum. Of it's actually
30:05
helpful. Give yourself a pat
30:07
on the back for. Jumping
30:09
into imposter. As
30:11
own. Every time things get hard.
30:15
To. The other side of the spectrum which is
30:17
okay, but. When. It's too much.
30:19
You burn outs. You're.
30:21
Doing way too much work for other
30:23
people you're falling into. These
30:25
unfortunate conventional gender roles. It doing
30:28
extra work you don't need to.
30:31
See. You want to find a happy medium
30:33
but I think that the the trick is
30:35
to with impostor syndrome to not deny it
30:37
to embrace it as much as he can
30:39
but not embrace it so much that it
30:41
ends up. Holding. You back
30:43
so. Yes, Functional.
30:46
Even things that we think are bad for us
30:48
are actually good. I. Love
30:50
that advice of so much easier to just like.
30:52
Okay yep, that's true. maybe I am an impostor,
30:54
but here's how we can maybe help me. While.
30:57
I feel this. And it does actually reminds
30:59
me of another co to get a guest post my
31:01
newsletter long time ago and. Heard. Voices like.
31:04
Yeah. You probably aren't imposter. You're in a
31:06
role you've never done before, and that's. Pretty.
31:09
Normal. And. That's okay, and
31:11
here's how you should approach it.
31:13
Yeah, especially intact. Where are the rules? We have
31:15
are all made up. Your. Probably the
31:17
first person ever to have your bowl
31:19
anyway. Whether you founded the company or
31:21
you're you're doing something else. A or
31:23
company. So. Yeah. It's
31:26
a great thing. Embrace it. So. The
31:28
take your advice there is essentially ask yourself
31:31
okay, this may be how I feel. How
31:33
the? helping me? And don't try to push
31:36
it down and convince yourself. Or
31:38
your not as really an imposter, But how is
31:40
this feeling helping you. Hadn't. Serving
31:42
your it's where am I have a whole chapter
31:44
and kryptonite in in the book? Which is. It's
31:46
it. It's what I. Call.
31:48
kryptonite and a you superhero metaphors
31:51
pretty pretty heavily in in the
31:53
but cause i'm guessing grandchild and
31:55
i like com x and superhero
31:57
stories but and so am i
31:59
claim So I think because I work in tech I get to
32:01
do this. But I
32:03
liken it to kryptonite, which is
32:06
the things that
32:08
we think harm us.
32:11
Actually, when we look at how they serve
32:13
us, they can serve a function. Like
32:15
kryptonite for Superman, it's how people are
32:17
able to operate on him. They use
32:19
a little kryptonite so they could get
32:21
in there and do some surgery and
32:24
then get out. So it serves a
32:26
function. But when it's too
32:28
much, that can be detrimental.
32:30
So yeah, how does it
32:32
serve you? This is a question that is
32:35
so important and so, so powerful. What
32:37
are some examples of other types of kryptonite that
32:39
you find leaders have? And how do you find
32:41
that it ends up maybe serving them
32:43
and being useful? They're
32:46
the kinds that you should
32:49
avoid and can avoid. So
32:51
for example, scheduling
32:55
things is my kryptonite. But
32:57
I do
33:00
meetings for a living. And I love being
33:02
in meetings, strangely. And so not scheduling is
33:04
not an option. But there are ways around
33:07
it. So I automate everything. And some people
33:09
hire assistants. And there are ways to do
33:11
it. So that's the kind that
33:13
you're better off avoiding. There's nothing that serves
33:17
me about having to schedule things. Or
33:21
my inability to schedule things properly. How is
33:23
that serving me? You know what? I don't
33:25
care. Doesn't matter. So just
33:28
the kind that you need
33:31
to avoid. Or you could
33:33
say toxic people or people who just
33:35
don't add anything to your life. There are kinds
33:37
that are just like, all right, done. Moving on.
33:40
But then there are the kinds that's
33:43
usually on the inner
33:45
kryptonite side where you can
33:48
look at, OK, well, how
33:50
does this serve me? And
33:53
so sort of wide
33:55
swath of people example is dyslexia.
34:00
So I work with a
34:02
lot of founders,
34:05
CEOs, and senior executives
34:08
who are dyslexic. Very,
34:11
very, very common, especially for
34:13
CEOs. You
34:16
could say, well, that's kryptonite, you know,
34:18
having to read things or do
34:21
things with text, and
34:23
it can feel like that to a
34:26
lot of people. Yet
34:28
when you look at the science of
34:30
something like dyslexia, it's
34:32
not so much an impairment.
34:35
It just means that your brain is
34:37
operating at a different level in a
34:40
different way than most people. Same thing
34:42
with ADHD, and you could extend it
34:44
to autism and a ton of other
34:47
things as well. But
34:51
when you're dyslexic, you're thinking
34:53
spatially. You're thinking big, you're thinking
34:55
visually. So yes, you mix
34:58
up letters or you're struggling with big blocks
35:00
of text. That's fine.
35:02
If you're founding a company,
35:05
you're not in documents all day long anyway,
35:07
probably. So that ability to think big and
35:10
spatially and visually is probably how you created
35:12
your company in the first place, or how
35:15
if you work at a large corporation,
35:17
how you catapulted into executive leadership that
35:19
way because you're a visionary and you do
35:21
all these things. I think
35:25
the inner kind of kryptonite, that's how I
35:27
like to think of it, which is you
35:29
think it makes you weak, but
35:31
when you can look at how it serves you, it's often
35:34
not the case. So it could be something
35:37
that is often
35:39
classified as a disorder, like dyslexia,
35:42
ADHD, and it could be quirks.
35:44
Like the one earlier, I'm too
35:46
quiet. Well, no, she was just
35:48
a really good listener. She just didn't realize that
35:50
she had a poker face on when she was
35:53
listening, and no one knew she was listening. So
35:55
everything, it just looks at
35:57
how it serves you. So just kind of unique.
36:00
to avoid the kind of kryptonite that
36:02
you need to really look at and
36:04
embrace. And once
36:06
you embrace it, just like with the superheroes,
36:08
it becomes ideally something
36:11
that's useful in small doses like
36:13
Superman, or it could
36:15
be something more like Hulk, which is, you
36:17
know, you could say his kryptonite is his
36:20
anger, but that's also his superpower and he
36:22
can't get rid of it. Or if
36:24
he does, he becomes Mark Ruffalo being
36:27
really boring, like in the
36:29
Stavanger movies and he's all meditating. Yeah, I
36:31
don't know what the point of that is.
36:34
So yeah, that's how I see kryptonite. It's actually
36:36
a really, really amazing, amazing tool that
36:38
we can all leverage. The
36:41
flip side of kryptonite is superpower.
36:44
And I definitely wanted to spend time here. So
36:46
I'm a big believer in this, you
36:48
are too, of just how important
36:51
it is to lean into your strengths.
36:54
And identify what you're better at than most people
36:56
and use that as your way
36:58
of getting ahead versus trying to say,
37:00
just remove these kryptonite slash
37:04
things you're not good at. For me, it
37:06
was really a big deal. I actually worked with a
37:08
coach while I was working and this
37:11
was in the biggest step
37:13
changes for me is just realizing I will never be
37:15
amazing at XYZ. But it turns
37:17
out I'm really good at these things. And so let
37:19
me just use those things to achieve the things I'm
37:21
trying to do. As one example, I'm
37:24
never going to be an amazing public
37:26
speaker. I hate that stuff. Even though I do
37:29
this podcast, it's not my strength. And
37:31
it turns out I much prefer writing and sitting there
37:33
and thinking. And that's what led to
37:35
this newsletter. I started doing the thing that was pulling me
37:38
and was easier for me and ends up
37:40
being really successful because that's another way of
37:42
achieving the same thing, it turns out. So
37:44
here's the question. Why is it so important
37:46
to think about your
37:49
superpowers? How do you identify your superpowers and just how
37:51
do you think about this area? You
37:53
know, on the one hand, there's so
37:55
many studies that show that when we
37:57
play to our strengths, we're
38:00
much more effective than when we try
38:02
to fix what's broken. It's
38:04
a waste of energy to fix what's
38:08
broken, for the most part. But when you
38:10
can amplify your strengths and
38:12
figure out how to use them
38:14
productively so that you can
38:18
fulfill your purpose, meet your goals, do
38:20
what you need to do in life,
38:22
and bring others along with you, it's
38:25
just that you have
38:27
such a bigger impact that way. I'm
38:31
going to give
38:34
you an example. And it's funny that we're
38:36
here talking about this. Because so
38:38
a while back, I remember
38:40
we first met over email. I
38:43
was thinking of resurrecting my newsletter.
38:46
And I hate writing. And I've written two
38:48
books. I hate writing. But
38:51
more than hating writing, I hate
38:53
email. I hate sending emails,
38:56
reading emails. I really struggle with it.
38:59
But yet, I have this newsletter that people
39:02
love. And
39:04
people are begging me to send more of over the
39:06
years. And at the time, I was like, oh, maybe
39:08
I'll dust it off. And
39:11
I remember emailing
39:14
you about this and asking if
39:16
we could have a call, because I had
39:18
questions about newsletters. And your answer was, no,
39:20
no, no, no, no. No
39:22
calls. I
39:24
don't know if it was that. Something
39:26
like this. It was just like
39:29
I prefer to avoid calls whenever I can.
39:31
Yes, there you go. So I've heard of avoid calls
39:33
whenever I can. It was very polite, right? But it
39:36
was like, happy to answer any questions
39:38
you have. Can you shoot me an email? And
39:41
I don't remember if this was my
39:43
answer. But I think my
39:45
answer to me was, no emails. I
39:48
cannot shoot. Like, I can't
39:50
give you my questions written. Maybe if I can record
39:52
them for you, you all think about it. And I
39:56
think in the end, the irony is I
39:58
ended up resurrecting the email. a lot,
40:01
email list a while later and now
40:03
I do send occasional newsletters that I
40:05
actually like writing and people enjoy.
40:08
But, you know, I knew, okay, I'm not going
40:10
to, it'll take me like five hours to write
40:12
down my questions for you over email.
40:14
And I knew that was not right for
40:16
me. You knew, you know, having
40:19
a meeting was not right for you.
40:21
That was fine. That was great because in
40:23
the end it was easier for me to
40:25
write an entire book than to write that
40:27
email to you. It
40:29
probably was faster to write my book
40:31
than it would have been to write the email
40:34
to you. And in the end here
40:36
we were having that first conversation which is
40:38
really fun but it's in a way that
40:40
feels good to both of us. Play to
40:43
your strengths and good things happen. It's not
40:45
worth it trying to, like I could
40:47
get better at writing emails but you know what,
40:49
worth my time and you could have
40:51
more meetings and not worth your time either. Let
40:55
me tell you about a product
40:57
called Sprig. Next-gen product teams like
40:59
Figma and Notion rely on Sprig
41:01
to build products that people love.
41:04
Sprig is an AI-powered platform that
41:06
enables you to collect relevant product
41:08
experience insights from the right users
41:10
so you can make product decisions
41:12
quickly and confidently. Here's how it
41:14
works. It all starts with
41:17
Sprig's precise targeting which allows you to
41:19
trigger in-app studies based on users' characteristics
41:21
and actions taken in product. Then
41:24
Sprig's AI is layered on top of
41:26
all studies to instantly surface your product's
41:28
biggest learning. Sprig's surveys
41:30
enables you to target specific users
41:33
to get relevant and timely feedback.
41:35
Sprig replays enables you to capture
41:37
targeted session clips to see your
41:39
product experience first-hand. Sprig's AI
41:42
is a game changer for product
41:44
teams. They're the only platform with
41:46
product-level AI meaning it analyzes data
41:49
across all of your studies to
41:51
centralize the most important product opportunities,
41:53
trends, and correlations in one
41:55
real-time feed. Visit
41:58
sprig.com/Lenny. to learn more
42:00
and get 10% off.
42:02
That's sprig.com/Lenny.
42:06
Is there an example you can think of of someone that
42:08
you work with where identifying their strengths
42:10
and then leaning into that made a big
42:13
impact on them? Gosh,
42:15
I see this all the time. I
42:17
especially see this with founder CEOs because
42:19
there's this very heavy
42:23
misconception that when you are,
42:28
again, catapulted into some kind of senior leadership
42:30
position that you're supposed to be a certain
42:33
way and you're
42:36
supposed to be loud and opinionated
42:38
and controlling and tell people what
42:42
to do. But I've
42:44
worked with some amazing CEOs who are
42:46
just incredible listeners
42:48
instead. It's the same thing, which
42:50
is they embrace what works for
42:52
them and they don't try to
42:54
be what they're
42:57
supposed to be. Well, they have to learn that. I
43:00
think of Bob Iger as an example
43:03
from Disney. I haven't met him.
43:05
I know people have met him and I just always
43:07
hear, such a sweet person, so nice and
43:09
such a great listener.
43:11
You can control the world and
43:13
do it in your way. I
43:16
see this all the time. Any of
43:19
your strengths, they operate again on that
43:21
continuum with Crip tonight, but if you
43:23
can figure out how to leverage them
43:25
and really be comfortable with them, cool
43:28
things happen. Cool things happen. The
43:31
big unlock for me was realizing that you
43:33
can achieve all the same things using
43:36
different strengths. You can be an
43:38
amazing CEO being very loud, charismatic,
43:41
visionary. You could also be a great CEO being very
43:44
quiet and thoughtful and deliberative
43:47
and working in small teams versus like, hey
43:49
everyone, listen to what I have to say.
43:52
Exactly. Okay, so how
43:54
does somebody identify their
43:56
superpowers, their strengths? I know
43:58
there's some tests they could take. Very tactically, what do
44:00
you recommend people do? What do you send them to to figure out?
44:02
Here's what I'm really good at There are
44:05
tests out there. I have Personally
44:07
not found them as helpful, but some people
44:09
love them and so if
44:11
you've ever taken a strength finder test
44:14
or there's a V
44:17
I a character strengths test
44:19
I think it's called those are the
44:21
two most popular and you can you
44:24
know Just take a multiple choice quiz and it'll tell
44:26
you what your top five strengths
44:28
or characteristics are and I
44:31
don't find it useful because if I just get a
44:33
list of things I will never remember what the list
44:35
is and also has no context for me and
44:38
so what I do and what I
44:40
find works better for my clients as well is to
44:44
pull your superpowers out of your
44:46
stories from your your past and
44:51
Your present and then eventually figure out
44:53
how to apply them and transpose them
44:56
to your future but
44:58
if you look at your
45:01
peak experiences from
45:03
from life from work But
45:05
especially from from life because even if
45:08
you're you want to be a better
45:10
leader in a work context is a difference between Work
45:13
and life. It's it's very blurry. So it's
45:15
better You're better off not separating them. But
45:17
if you look at your your peak experiences
45:20
from your past So I would go
45:22
back to when you were a kid what's something
45:24
you did when you were a kid like a project you
45:26
worked on or something you were a part of that completely
45:29
totally lit you up and that you were so
45:32
excited about and I
45:34
would then look at something From
45:36
your more recent past like what's the project
45:38
or something you worked on in the last
45:40
maybe 10 years that Just
45:43
jazzed you up and you're so
45:45
excited to do and Then
45:49
I would also look at Just
45:51
how did you get into your line
45:54
of work? The thing
45:56
that you're doing now, what's that meandering? And
45:59
when you You can look at these three
46:02
stories as
46:07
moments in time and you can kind of lay
46:09
them on top of one another. What
46:11
you see at key moments is your
46:14
superpowers popping through
46:16
and they're the things that empower
46:19
you to make
46:21
an impact. They
46:24
are the things that do
46:27
make an impact. An
46:31
example I'll give you is
46:33
one of another executive I
46:35
worked with a while
46:37
ago. She kept being
46:40
told in these dreaded 360 reviews
46:43
at her company, they were obsessed with
46:46
another big tech company. They were obsessed
46:48
with superpowers at this company. She
46:51
would get these 360 reviews from her team
46:53
telling her what her superpowers
46:55
were. They kept
46:58
saying attention to detail. She
47:01
was like, I hate
47:03
details. That's
47:05
my kryptonite. I cannot deal
47:07
with details. They
47:10
kept telling her, wow, you're so great. You
47:12
have this attention to detail. They kept giving
47:14
her more detail-oriented stuff to do.
47:16
She was like, I want to be, we
47:19
should be doing strategy and high-level stuff.
47:21
What is happening here? With
47:25
her, when she could say, my
47:28
strength is strategy and I hear that all the time,
47:30
I'm a strategist. What is that? It doesn't even mean
47:32
anything. That's not a superpower. It may as well say,
47:34
I don't know. That
47:38
means nothing. When we looked at her
47:41
past and her stories, what we were able to pull
47:44
out is that she was
47:47
really great at connecting things
47:50
together, connecting themes, connecting
47:52
pieces, trends, and
47:55
connecting people, connecting ideas together and
47:57
then connecting people to ideas.
48:00
she was happiest and that's
48:02
when she was most effective. And
48:05
so eventually that being a connector,
48:07
it was a superpower, one of
48:09
her superpowers. It also became part
48:11
of her identity. And
48:13
over time she was able to shed
48:15
that whole, the great attention to detail
48:17
thing as she just started embracing that
48:19
ability to connect and it made her
48:21
much more effective at her job
48:23
in the end. So yeah, look to your
48:26
path and you can pull out key moments
48:28
and see what your superpowers are. We'll
48:30
link to these tests that you recommended just for
48:33
people to explore. I took a couple of them and they
48:35
were actually really useful to me. So I think
48:37
it's, if nothing else, it's a good little context
48:39
to have while you do this other exercise. And
48:42
I don't know if I got this right, but one is think about peak
48:44
experiences in your life, including like
48:47
childhood or like mostly adult life you
48:49
recommend. Yeah, I would go back
48:51
as far as you can. Definitely childhood,
48:53
childhood. And keep being
48:55
like, like amazing, like happy experiences. Is that
48:57
what you look for? It
49:00
doesn't have to be happy or sad.
49:02
It's just, you were
49:04
at your best. It lit you up. And
49:07
so for example, like, I mean,
49:09
I have a few, but you know, well,
49:11
let me ask enough about me. So
49:14
other people can hear this in action. What
49:17
is, when was
49:19
the time when you were younger
49:21
or a kid or anytime in the past when
49:23
you were just at your best, really,
49:26
really lit up doing something that
49:29
just fueled you? To
49:32
me, I guess I think of not
49:34
necessarily an specific example, but just like
49:36
accomplishing things always gets
49:39
me energized. Like I did this, I
49:41
did this hard thing, like selling my
49:43
startup. And that was a peak
49:46
experience. Selling
49:49
your startup. Yeah. Okay.
49:51
And starting the startup. What
49:53
compelled you to start the startup? I
49:56
always had an early regret but I never Integerred my
49:59
setup. had this goal of I
50:01
want to start a company, which is a terrible reason to start a
50:04
company, but I had a goal. I wanted to start
50:06
a company. So I had set this goal in two
50:08
years, I'm gonna leave this job and start a company. And
50:10
two years later, that's exactly what I did. What
50:13
was it about starting a company that made
50:16
that something that you were so
50:18
interested in doing? I wanted to prove to myself
50:20
that I could do it, I think is the core of
50:22
it. Like I just want to, I keep
50:24
reading about startups, all these people are doing interesting
50:27
things. I want to just see
50:29
if I can pull this off. Okay, so
50:31
you wanted to just see if you could pull it off.
50:33
Yeah, and I also felt like I had the skills
50:36
to do this compared to
50:38
other folks that were starting companies and trying to their
50:40
hand at a startup. So you
50:42
wanted to do it because you want to see if you
50:44
could do it. And you thought you thought
50:46
you could do it. What's
50:49
so cool when you do this exercise, if we were to
50:51
do it, we're not going to do it now, it would
50:53
take a little while. But if you
50:55
were to unpack enough of those stories, even if
50:57
you can't go far
50:59
back to your childhood, sometimes, sometimes
51:03
you don't have those memories. If
51:05
you could unpack at least three of
51:08
those scenarios, you would find
51:12
themes. So for example, it
51:14
could be that
51:16
one of your superpowers is doing
51:20
things because you can do
51:22
them. Yeah. And that's
51:25
really cool when applied in the
51:27
right way. I
51:30
don't know if you said you did the exercise,
51:32
I'm curious to know what you came up with.
51:34
What I'm thinking about as you talk about this is,
51:37
I was very shy my entire
51:39
childhood. And I think people didn't
51:42
expect me to achieve big things because I was always just
51:44
like this nerdy shy guy. So I think there's always this
51:47
like chip on my shoulder of like, I'm going to show
51:49
I'm going to show people what I could do. I want
51:51
to show that I'm capable of more. So
51:53
I think there's a lot of that there. When
51:55
you can look at that in context, what you
51:57
could see is you
51:59
could see how it's
52:01
helped you through life, even
52:03
if it came from adversity. I'm
52:06
sure you can also see times
52:08
when that has not served you and
52:11
when over-indexing on, I'm going to do it
52:13
just because I can do it has actually
52:16
done a disservice to
52:18
you. And
52:20
so that's, that's how you end up
52:23
using them, which is you really look at,
52:25
all right, from here to where
52:27
I now want to go. How can I use
52:29
this and what do I need to watch out
52:31
for if I'm going
52:33
to over-index and use
52:36
this too much? Yeah.
52:39
Another blanket example that I'll give
52:42
is problem
52:44
solving. Like this is keen ability to
52:46
solve problems. I work with a lot
52:49
of high achieving, especially
52:51
founder CEOs who are amazing
52:53
at solving problems and how
52:56
they got to where they are. It's usually why
52:58
you start a company, you're solving some,
53:00
well, for the rest of us, maybe
53:03
you do it because you want to see
53:05
if you can do it. Otherwise it's just to solve the
53:07
problem. But when
53:12
you're a super senior executive, at
53:14
some point you can't be
53:16
solving problems for everyone and if you're
53:18
just in the weeds solving problems all
53:20
day, that's when you're not doing your
53:22
real job and you're going to be
53:24
driving your whole team and your whole
53:26
company nuts. And so you have
53:28
to figure out, okay, if
53:31
this like keen ability to solve problems is
53:33
a superpower, how do you apply
53:35
it differently? That super resonates. A
53:37
lot of times you just, you're interested in the problem.
53:39
You just want to, it's like a puzzle and close
53:42
screen. Yeah. That
53:44
gets you in trouble. So to
53:46
answer your question, what these tests told me my
53:48
number one strength was was adaptability, that
53:50
I could just adapt to situations, which has pros
53:52
and cons, but I super
53:55
resonate. I find that I could just
53:57
fit into things and adapt. And
54:00
then it's a perfect example. And as you
54:02
see, it has its pros and
54:05
cons. So again, just for
54:07
people to think about, because I really think this
54:09
is such an important topic, and
54:11
it makes me want to write a newsletter post about this,
54:13
just like how powerful it is to identify here is the
54:16
things I'm very strong at and
54:18
why it's important to double down on those
54:20
versus think about solving your weaknesses. So
54:23
your advice here is maybe take these quizzes. That'll
54:25
give you a sense of maybe your superpowers. And
54:27
then think about your peak life
54:30
experiences when you're the most yourself, I think, as
54:32
I describe it. When you're
54:35
at your best. At your
54:37
best. At your best. Yep. And there's an
54:39
element of also when you're energized, which came
54:41
up a few times on this podcast, like look for things that
54:43
give you energy. There's something there. Yep,
54:47
because then if you subscribe
54:49
to, I'm sure your
54:52
audience is familiar with this idea
54:54
of managing your energy, not your
54:57
time and which
54:59
is great for managers, great for anybody. This
55:01
will help you do that. If you're using
55:04
your superpowers, you will have
55:06
more energy to use them too much, then it's
55:08
going to detract. But you want to
55:10
be doing more of that, more of what
55:13
lights you up, more of what you love,
55:15
and figuring out how to manage
55:17
the rest, whether it's outsourcing or
55:20
sometimes fixing, but I don't know, we're
55:22
all grown adults. Probably is a matter
55:24
of outsourcing or
55:26
getting help or supplementing. We
55:30
don't have to fix everything. There's
55:32
a guy that we'll link to in the show
55:34
notes by another executive coach, Matt Machari, who we
55:36
had on the podcast. It's
55:39
just like a walkthrough of how to do an energy
55:41
audit on your day so that you can
55:43
identify what gives you energy. And
55:45
this is actually exactly what led me to
55:47
this path. When I left my
55:50
job, I specifically paid close attention
55:52
to what gives me energy after
55:54
a meeting I had, after a call, after things
55:57
I did in the day, and what stops me of energy. And I just decided
55:59
I will do more of that. more of the things that are giving the
56:01
energy. And that ended up being this
56:03
newsletter and eventually this podcast. So it really
56:05
works. There you go.
56:07
And I know Matt Mashari works
56:09
similar to me with a
56:11
lot of founder CEOs where you have to
56:14
do that. You have to
56:16
do that because chances are
56:18
you're spending, you're exhausted, you're burnt out,
56:20
you are spending your energy in the
56:22
wrong places. And so, I mean, it
56:25
applies to anybody, but especially when you
56:28
are leveling up in leadership and
56:30
doing something new and hitting that
56:32
growth edge, you gotta be
56:35
doing it. It's just, yeah, you'll
56:37
run yourself into the ground otherwise. I
56:40
imagine many people listening to this are feeling like, like
56:42
I wish I could not be in these dumb meetings that I'm
56:44
in all the time and these stupid reviews.
56:46
And like there's a lot of stuff you
56:48
have no control over but also very energy-sapping.
56:51
What advice would you give to people thinking
56:53
that? Well, okay, let
56:55
me qualify this with, this is
56:57
why I'm not a career coach, by the way.
57:00
Like I don't help people figure it navigate how
57:02
to change jobs or leave jobs
57:05
because I think if you're spending most
57:07
of your time in your day doing things
57:09
that are sapping your energy and you hate
57:11
the things you're doing in your job, maybe
57:13
you're not in the right job. So
57:16
I don't know, if I was a career coach, I would
57:18
just tell everyone, oh yeah, quit your job. I don't know
57:20
what you're doing there. But there's
57:23
a lot of truth to that, which is if
57:26
there are things that you can
57:28
control energy-wise, great,
57:30
manage your energy, not your time.
57:33
If there's really nothing you could do about it
57:37
and it's the context and it's the situation,
57:41
then your next best thing is trying to
57:43
figure out how to change the context or
57:45
the situation. So I'm pretty
57:48
ruthless there, I think.
57:50
This is what I still bring from
57:52
product management. I'm ruthless when
57:55
it comes to prioritizing
57:57
things. I love it, with prioritization. Yeah,
58:00
there you go. This reminds
58:02
me of a Steve Jobs quote that I
58:04
love of his advice is just if you
58:06
wake up every morning and you're feeling dread
58:08
for the thing you're doing, it's okay to
58:10
wake up sometimes and feeling that and
58:13
feel like, ah, I'm not excited about this
58:15
day. But if it keeps happening over and over and
58:17
over and over, that's a sign that maybe you should
58:19
make a change. Yeah, I
58:22
think there's something there. There's
58:24
something there. And
58:26
actually, I'm going to bring this back to Kryptonite if
58:28
it's something little like,
58:30
let's say, Zoom fatigue, for
58:33
example. I know
58:35
it became definitely a topic when
58:38
the pandemic hit a
58:40
bunch of years ago, but I've been
58:42
working remotely for, God,
58:45
years, years, and even
58:48
pre-pandemic. And
58:52
I'm in meetings all day long. I love it. I
58:54
love working with my clients. They're
58:56
all over the world, so we can't always travel to
58:58
be with them. We do sometimes. They can't always travel
59:00
to be with me. But the
59:04
video is the next best thing, but
59:06
it also can be exhausting. And
59:08
so does that mean I'm not just never going
59:10
to have video calls ever? No, because I love
59:12
what I do. And so
59:14
I've discovered little hacks
59:17
for that one, which is don't schedule
59:20
too many meetings a day. Great.
59:23
I do lots of active stuff
59:25
in between. Jim walks,
59:28
whatever, try to get in-person
59:30
social time, no meeting
59:32
days. And
59:35
for during meetings, right
59:37
here, I've got one of my squishies. There's
59:40
a neurological thing with
59:42
Zoom where we're
59:45
just getting stimuli from through our
59:47
eyes. And
59:51
through our brains, but we're not getting physical
59:54
stimuli. The same I would be
59:56
getting if we were in a room together,
59:58
hanging out, even having you just be on the other
1:00:00
side of the room and we're chatting, it would be
1:00:03
a very different physical experience
1:00:05
that would close that circuit
1:00:08
tree for me and leave me
1:00:10
more satisfied as opposed to on Zoom
1:00:13
I'm all like, my brain's like on
1:00:15
the lookout for something. And so
1:00:18
I and a lot of my clients do this too. Fidget
1:00:20
help ground me
1:00:22
when I'm on Zoom calls and it's
1:00:24
like, okay, great. So there's things
1:00:27
you can manage, but yes, like that Steve
1:00:29
Jobs quote, you know,
1:00:31
our idea is like, if you, God,
1:00:34
if you really don't like
1:00:36
and are getting energy sucked for most
1:00:38
of what you're doing and it's constant,
1:00:40
you got to change your situation. I
1:00:43
really like that tip. That's very practical and by something that you
1:00:46
can play with with your hands. I use this pen actually is
1:00:48
what I'm playing with usually with the podcast. I
1:00:50
need something squishy, maybe. If
1:00:52
there's anything you recommend, let's link to it
1:00:54
in the show notes. Oh my God.
1:00:56
I know, I know. I, um, one
1:00:59
of my superpowers that's actually
1:01:01
my kryptonite, but if, um, if
1:01:03
I'm humorous about it, I'll
1:01:05
call it super, a superpower is, um, starting
1:01:07
things that I don't finish. And so I
1:01:10
have, um, I think I have a
1:01:12
picture of it somewhere on my website,
1:01:14
a superhero supply kit that I prototyped
1:01:16
a while back that has, um, all
1:01:19
these different types of fidgets and chocolate
1:01:21
and like all these things to get
1:01:23
you through your meetings. And there are,
1:01:25
um, like pointy fidgets that give you
1:01:27
energy in the morning and then there
1:01:29
are squishy ones for the afternoon. I've
1:01:32
done way too much research.
1:01:34
I should send you one at some
1:01:36
point. I have a few boxes prototype
1:01:38
and, um, I never ended up doing anything with them.
1:01:40
So I just send them to clients sometimes. I'll
1:01:43
take it. Okay. I'll
1:01:46
put that on my list of things
1:01:48
I need to do, just also my kryptonite.
1:01:52
Okay. So there's just a couple more things I wanted to sit
1:01:54
on and then I'll let you go. One
1:01:57
is you have This interesting
1:01:59
approach of. The product frameworks.
1:02:01
Let. People know in their day to day a building products. To.
1:02:04
Translate that to personal growth and base.
1:02:07
And. Said your book users like I design
1:02:09
they double diamond framework for helping people think
1:02:11
about. Their. Own life and career? Is
1:02:13
there a couple you could share of. That.
1:02:15
People can maybe think about in use of just like you're
1:02:18
some you don't product. Here's. How
1:02:20
you can actually use this in your life, In
1:02:22
your career? I. Trained.
1:02:25
With. This chart.
1:02:28
Coaches. And therapists when
1:02:30
I moved in to
1:02:32
coaching discharge. Psychology
1:02:35
and sought therapy. The
1:02:37
idea is. That puts
1:02:39
a lot of what. What? I
1:02:41
talked about and especially in the
1:02:44
book this idea as when you
1:02:46
want to create a meal lasting
1:02:48
powerful change you don't do by
1:02:50
forcing change to happen, the instead
1:02:52
doing, do it by embracing what
1:02:54
is and what's working and then
1:02:57
figuring out how to leverage that
1:02:59
and so it works. For individual
1:03:01
therapy, works for for coaching and
1:03:03
also works more broadly for organizational
1:03:05
change in and giant transformation on
1:03:08
the development, projects on or initiatives
1:03:10
or any any. Kind of change. But.
1:03:13
One. Of. The
1:03:16
theoretical underpinnings there is. When
1:03:18
you. Do understand what's
1:03:21
working and he starts again
1:03:23
idea of what's possible or
1:03:25
something that you wanna go
1:03:27
try or do or create
1:03:29
or make happen. You
1:03:32
don't just go and change everything.
1:03:34
I do it all at once.
1:03:36
You take one tiny step and
1:03:38
run a little experiment. To. Get.
1:03:41
Data. And so.
1:03:43
The way I work and were
1:03:46
at learn to work at least
1:03:48
through guess stop coaching Assault therapy
1:03:50
was. You.
1:03:52
Don't Leave the session with. Me
1:03:55
without having tried a little experiment
1:03:57
first. So the analogy there's M.
1:04:00
You know we'll call it in in the
1:04:02
room experiment vs then get out of the
1:04:05
building and do in experiments and his son
1:04:07
he subscribed to I guess and we call
1:04:09
it will Lean methodology although as you like
1:04:11
these names change all the time and know
1:04:14
that so ten years ago and it I
1:04:16
don't care what anything called but the the
1:04:18
of experimenting in getting data. And
1:04:21
then using what you learn to make
1:04:23
informed decisions on how to change things
1:04:25
and then had a build things and
1:04:28
how to make things even more successful.
1:04:31
It works for the
1:04:33
digital products. That we
1:04:35
build. It. Works for the
1:04:37
businesses that we build an it
1:04:39
works for ourselves than ideally do
1:04:42
it. For. All the above,
1:04:44
And so. Anything
1:04:46
you think is true or you
1:04:48
wanna do it's a hypothesis. Until.
1:04:50
You tested. And you go
1:04:53
out get data and then you can do
1:04:55
a bigger version bigger version. Bigger.
1:04:57
Version: So it works with human psychology
1:05:00
and all the things we wanna. Create.
1:05:03
And learn in life is just as well.
1:05:05
As with products. That
1:05:07
are example one a little experiments you're in a session.
1:05:10
Bring. His back to the example of.
1:05:13
That. One executive from earlier to keep
1:05:16
continuity here who thought she was.
1:05:18
Too. Quiet. And her
1:05:20
team was complaining about her. And actually the
1:05:22
irony is that often when people come to
1:05:25
me with. Things. That
1:05:27
there's some embarrassed by like on the
1:05:29
outside she was like actually quite loud.
1:05:31
Like as a as a person she
1:05:34
was really loud and brash and all
1:05:36
these things as a say in terms
1:05:38
of her team, they. Didn't.
1:05:40
Like how crazy was in in
1:05:42
meetings at be Especially that dissonance
1:05:45
there. Was confusing to them cause she
1:05:47
was so loud and boisterous. And
1:05:49
energetic, but using that
1:05:51
as an example. I
1:05:54
member when we first. realize
1:05:57
that the reason why she was so quiet
1:05:59
meetings discuss you spending a lot of time
1:06:01
doing deep listening, she
1:06:04
started to chill out a little bit about it and
1:06:06
stop beating herself up as much and started
1:06:09
realizing, oh, that's a good
1:06:11
thing. Why am I so
1:06:13
insecure and getting so angry at
1:06:16
myself for doing this all the time? That's
1:06:18
good. So she started to
1:06:20
chill out a little bit. But then
1:06:22
the idea of her a bigger experiment
1:06:24
was in your
1:06:26
next meeting later this afternoon, see
1:06:29
what it feels like to sit there and
1:06:31
just listen for
1:06:34
an hour. Just see what it feels like, and then see
1:06:36
what you make of it. And then we'll figure out what
1:06:38
to do about it. But just see what it feels like
1:06:40
to listen and be in awe of,
1:06:44
wow, I'm really listening.
1:06:47
And so that would have been like a get out of
1:06:50
the building experiment.
1:06:54
But the idea of doing that petrified her, because
1:06:56
she's like, I can't sit for a whole hour
1:06:58
just being like, yeah, patting myself
1:07:01
on the back, I'm a good listener. Look
1:07:04
at me. Or not even good or
1:07:06
bad, but wow, I'm really listening. That's all I
1:07:08
ever want from people is just this radical
1:07:11
appreciation, this awe of, wow,
1:07:14
I'm doing this. Everything changes when you figure
1:07:16
that out. But we decided
1:07:18
to run a little experiment, because that
1:07:21
was just why waste a whole hour of
1:07:23
her life when we could just do something in 30
1:07:25
seconds in the room right
1:07:27
now. And so we tried
1:07:29
a little role play of like,
1:07:31
all right, what would it be like to
1:07:34
just sit here for 30 seconds? And I
1:07:36
talked about I don't know what. And
1:07:39
just listen to me. We're having a
1:07:41
meeting. What does it feel like for 30 seconds
1:07:43
to do that? And
1:07:45
we did that. And her
1:07:48
answer was, that was terrifying. That
1:07:53
was god awful. Like,
1:07:55
oh my god, I have to do that for a whole
1:07:57
hour. And That was it..
1:08:00
Ritual Yogurt. Hi, I'm a guy. he can't
1:08:02
hear you. Very. Uncomfortable means
1:08:04
Mrs. Swirl bring up the whole
1:08:06
superhero analogy Again, that in. Superhero.
1:08:09
Stories when when superheroes discover
1:08:11
what they're super powers actually
1:08:13
are. They. Don't to say
1:08:15
oh thanks for this gift and then
1:08:18
run and save the world. They are
1:08:20
room. Every superhero has or
1:08:22
seeley hard time accepting. Oh
1:08:24
this is nine. Just.
1:08:27
Hell no or we would do a
1:08:29
duet. this and they wreak havoc and
1:08:32
they make a mess and it's uncomfortable
1:08:34
and even Superman tries to get rid
1:08:36
of it, has superpowers often and concedes
1:08:39
doesn't like being super and so it's
1:08:41
hard to know what you're really really.
1:08:44
Gray. That's. Blade
1:08:46
when you can run little experiments
1:08:48
that get bigger and bigger over
1:08:51
time and really learn how. To.
1:08:54
Whether it's embracing your superpowers or anything what
1:08:56
seen her since you want to try something
1:08:58
scary or like we can be with my
1:09:00
superhero supply kit As like I really want
1:09:02
to build a gift box. Let.
1:09:04
Me prototype that? Okay, fine. Five years
1:09:06
later have I done anything with it?
1:09:08
No, but adults it. I saw it
1:09:11
as like it felt good and then
1:09:13
as I got bigger with my experiments
1:09:15
of thinking about moving, how can a
1:09:17
mass produced this? where would I sell
1:09:19
it? see what about taxes? Oh God.
1:09:23
No for me, I'm a chance. I give them with
1:09:25
gifts. But hung whether it's
1:09:27
products for you or your business,
1:09:29
Small. Experiments. Get. Data
1:09:32
go bigger. it's just it or
1:09:34
eight all of it you will
1:09:36
accomplish incredible thing. And.
1:09:39
I think though a lot of the power there's you
1:09:41
feel like while there something you hear it and expect.
1:09:44
And. This is like a new interesting learning.
1:09:46
I'm. Missy. World was can go. Yes,
1:09:49
and I think the biggest difference that
1:09:51
was took me a long time for
1:09:53
me to learn is that as opposed
1:09:56
to product development you're going, you're You're
1:09:58
testing things, not just Howard. How's
1:10:00
it working? And what is the? Numbers.
1:10:03
What? even with Friday going to run out of
1:10:05
looking at Nokia enough? Natus Again numbers all the
1:10:07
time. But you're. When.
1:10:09
You're experimenting with yourself and
1:10:12
with. People you work with in
1:10:14
with your team, that with your company's. It's.
1:10:17
And. You run it
1:10:19
through three filters so. And
1:10:21
this is not my turn. but I'll say head heart. Hands
1:10:24
is what I like to think of witches.
1:10:27
Head Okay, how's this going? What
1:10:29
are my thoughts? You. Know
1:10:31
you might think yeah, Okay,
1:10:34
I'm trying listening. That's fine.
1:10:36
Okay, next Emotionally, how is
1:10:38
this going? In. Your heart. Well.
1:10:41
I'm terrified. This
1:10:43
feels awful or this isn't so bad
1:10:45
or whatever it is in the or
1:10:48
Murphy fine. I hear that a lot
1:10:50
of that. that was fine but then.
1:10:53
Had. Is the on your Body.
1:10:55
Our bodies are ultimately where we
1:10:57
store all live or where we
1:10:59
take in their stimuli and and
1:11:01
then the store Oliver experiences and
1:11:04
or body also tells us what
1:11:06
next action we should take and.
1:11:09
It's. We run an experiment in scan
1:11:11
your body and sake. Yeah. That's
1:11:13
all fine. And the heady soon? your
1:11:15
body. oh numb. Will
1:11:18
that will tell you something or and
1:11:20
your insolence? I were a honey feel
1:11:22
on my hands are on fire. And.
1:11:25
For. I was working with one when
1:11:27
Clay yesterday and I think she said.
1:11:30
Something. Like that that was fine
1:11:32
and her who sees turned bright
1:11:35
red. He
1:11:37
earned it. And. then s or minute
1:11:39
you know we were able to say like. What?
1:11:41
You've with Conrad Fine vs your face
1:11:43
turned bright red. What happened there? And
1:11:45
then she realized. Oh.
1:11:48
I'm burning up. This
1:11:50
is not okay so you have run
1:11:52
it through with head heart. Hands
1:11:54
Life. Is like. Product.
1:11:57
Thinking and it's also not. We have to go.
1:12:00
deeper and more broad with our
1:12:02
experiences. And then we'll learn the
1:12:04
most to be able to make the
1:12:06
most informed amazing decisions. And so
1:12:09
cheesy, but you live a
1:12:11
good life and make an impact and be a great leader
1:12:13
and do all the things you want to do that
1:12:15
way. Beautiful.
1:12:17
The point
1:12:19
you just made about how much of our thinking
1:12:22
is driven by our body, we just had a whole
1:12:24
episode on this a few episodes ago with Johnny Miller
1:12:27
where we talked about the nervous system and how most
1:12:29
of our neurons go up to
1:12:31
our brain versus down from the brain and our body
1:12:33
is telling our brain what we're feeling. So there's a
1:12:35
lot. If you want to explore that as a
1:12:37
listener, that's a great episode. We'll link to it in the show
1:12:39
notes. Okay, good. Okay,
1:12:41
let me ask you a question that my colleague
1:12:44
suggested. She gave me a few suggestions to ask
1:12:46
you and I imagine this is what worked for
1:12:48
her in you two working together.
1:12:51
So question she had is how
1:12:54
as an executive coach do you help identify
1:12:57
slash bring out goals or wishes
1:13:00
that people have in their subconscious but
1:13:03
are unable to realize or articulate?
1:13:06
Start with the ending. Come up with how you
1:13:08
want things to turn out and then work your
1:13:11
work your way back and start
1:13:13
as far out as you want. It could
1:13:15
be decades
1:13:17
from now, it could be five years from now, could be
1:13:19
three years from now, could be a year from now, it
1:13:21
could be a quarter from now, you could do all the
1:13:24
above and really
1:13:26
imagine close your eyes, imagine you're
1:13:28
there, engage all your
1:13:30
senses. What do you hear? What do you smell?
1:13:32
What do you see? Who do you see? What
1:13:34
do you feel emotionally, physically? And what are you
1:13:41
doing? What have you accomplished?
1:13:43
What's amazing? And
1:13:46
then if
1:13:48
you've got something exciting, go
1:13:52
back to the beginning and then figure
1:13:54
out, imagine how you got there and just
1:13:57
write that journey down. and
1:14:01
think of it as if you
1:14:03
think of it as an experimental roadmap then
1:14:05
start thinking alright what's the first thing I
1:14:07
want to need to learn to
1:14:09
know if this is right work
1:14:12
your way towards that and onwards. If
1:14:15
you do that and you really you're like I
1:14:17
have no vision which I remember is what happened
1:14:19
in this case you sit
1:14:21
with it for longer you can't write that journey
1:14:24
if you don't have that ending
1:14:26
and so you sit with it for as long as
1:14:28
they need until you get it and then you
1:14:32
create it and again it sounds so
1:14:36
cheesy in a way and I'm you know
1:14:39
and I know it's not like I'm subscribing
1:14:41
to this like anything you want in life
1:14:43
you just say it and accomplish it I
1:14:45
know life doesn't exist like that but dream
1:14:49
it see it and then
1:14:52
start taking steps
1:14:54
to get there what you end up
1:14:57
creating will very likely be very
1:14:59
different than you ever imagined but
1:15:01
this is what's gonna fuel you
1:15:03
we're human we're visual creatures and
1:15:05
so yeah that
1:15:07
this is and I have a whole
1:15:09
mission section of the book and I
1:15:12
have lots of to choose your own
1:15:14
adventure options for troubleshooting and
1:15:16
and pitfalls to look out for but
1:15:19
yeah that's that's my long-winded
1:15:21
answer envision it then
1:15:24
figure out how you might have made it happen and go make
1:15:26
it happen I was gonna say
1:15:28
this is a great tease for a part of
1:15:30
your book we didn't get to too much so
1:15:32
a good reason to go buy the book yeah
1:15:34
something I was gonna say as you're talking as I with
1:15:37
this coach I worked with once we did
1:15:39
this exercise and I was like
1:15:41
okay five years or maybe ten years I'm not
1:15:43
working anymore here's what I'm doing I'm living here
1:15:46
family she's like everyone in tech
1:15:48
is like in five years they're not working
1:15:50
anymore done
1:15:52
they're tired everybody's
1:15:55
in that that's their future which is
1:15:57
not obvious yeah I think but hilarious
1:16:00
Yeah, I remember years ago ten years ago. I
1:16:02
was like ten years from now. I'm
1:16:04
definitely not working in tech Definitely not
1:16:06
working in tech and then here
1:16:08
we are, but it's funny how things end
1:16:11
up but what matters is That
1:16:14
you're clear on the impact that you want to make and
1:16:16
how you make it Knows what will
1:16:18
end up being the case but and
1:16:21
that you're doing it true to yourself An
1:16:24
impact is another chapter in your book which we're
1:16:26
doing that's yes There's a lot of company Jesus.
1:16:28
Yes. Go buy the book. There's Donna
1:16:31
is there anything you wanted to share or leave
1:16:33
listeners with before we get to our very exciting
1:16:35
lightning room? No,
1:16:38
no, this has been so since it's
1:16:40
been so delightful chatting with you. No
1:16:42
nothing else Well with
1:16:44
that we've reached our very exciting lightning ground. Are
1:16:46
you ready? I'm ready First
1:16:49
question. What are two or three books
1:16:51
that you've recommended most to other people?
1:16:55
Here's a funny thing is I used to have
1:16:57
all these different books for different topics I'm gonna
1:16:59
give you the worst answer, but it's true all
1:17:02
these different books for different topics and Similar
1:17:05
to when I was working in product all
1:17:07
these different books and whatever and then eventually
1:17:09
I realized I need to write
1:17:11
the book that I really want to recommend and
1:17:13
so I did that with my last book the
1:17:15
user's journey which is all about product
1:17:17
development and I Sound
1:17:20
so conceited, but I really believe it. I now
1:17:22
recommend my book the most and It
1:17:26
combines all my favorite ideas
1:17:29
philosophies books out
1:17:31
there and you can check out the bibliography
1:17:33
to see all the 3050
1:17:36
books that you can read otherwise, but Man,
1:17:39
I sound like such a jerk. No, I get
1:17:41
this because this is what my newsletter was
1:17:43
originally is like I will just do
1:17:45
my best to define an answer to
1:17:47
this question I get often and put it together and make
1:17:49
it really good so that I could send
1:17:52
people here is my best answer to This question, but every
1:17:54
time I do that they're like, oh brother just
1:17:56
like sending your own blog post to me Like just
1:17:58
tell me what it oh it An
1:18:01
answer like but I written the
1:18:03
best version of it here I this
1:18:05
is gonna answer everything you're looking for so
1:18:07
I go through the same the same pain Okay,
1:18:11
next question. Do you have a favorite recent movie
1:18:13
or TV show that you've really enjoyed a show?
1:18:16
I've been watching recently and I feel
1:18:18
funny saying this because the fourth season was
1:18:20
on recently and it was I
1:18:22
didn't enjoy it as much but the first few seasons
1:18:24
were so much fun was for
1:18:27
all mankind on Apple
1:18:29
TV have you seen it the You're
1:18:34
so much fun. It's all like what if the
1:18:38
The space industry was like in an alternate
1:18:40
reality in the last few decades were different
1:18:42
than what they were so
1:18:45
that was very fun and if you
1:18:47
You know for work stuff you could always a lot
1:18:50
of my clients love watching Ted lasso for
1:18:53
You know all the leadership stuff and it's
1:18:55
just a sweet show but yeah for
1:18:57
all mankind is recent. That's really fun
1:19:00
Next question. Do you have a favorite interview question
1:19:02
that you like to ask? Usually this is meant
1:19:04
for people interviewing candidates But is there anything that
1:19:07
comes to mind when I ask? the
1:19:10
question I always ask when I'm interviewing
1:19:14
clients because if we don't if I'm not excited
1:19:16
about what you're doing, we're not gonna work together
1:19:18
and and if
1:19:21
I Yeah, I
1:19:23
want to know what that is. And so Imagine
1:19:26
it's a few years out and You've
1:19:33
had the best However
1:19:35
long year or three years of of
1:19:38
your life What would you
1:19:40
be telling me? and I like
1:19:42
to add a twist to
1:19:44
that which is from Benjamin
1:19:46
Zander in a book called the art of
1:19:48
possibility where he with his Students
1:19:51
he used to say give yourself an a
1:19:54
if you could give yourself an a at the end of the semester
1:19:58
What What would you
1:20:00
be writing like right? the ending. And so
1:20:02
I love doing that with clients to see
1:20:04
seeing what could be. Were. Could be
1:20:07
possible that we could create if we
1:20:09
if we were together. Same thing with.
1:20:12
Job. Candidates although it's from hiding the
1:20:14
the one of my first job they
1:20:16
were got out of college else is
1:20:18
in the early.com days. I remember. My.
1:20:20
Then we'll became my boss. He asked
1:20:23
me that question when they're. He.
1:20:25
Was interviewing you like However, I saw myself and five
1:20:27
years and a member of the time. May.
1:20:29
Answer was. Not. Here and
1:20:31
hopefully making documentary films and this
1:20:34
is like as. Dot. Com
1:20:36
job A but specific demands and a killer
1:20:38
vague answer to that way I was like
1:20:40
yeah, I'm going to be doing something else
1:20:42
and five years and he loved it so
1:20:44
much that he hired me like August. On
1:20:47
the spot and we're still. we're
1:20:49
still friends many decades later, so
1:20:51
of yeah, that's my favorite. Interview
1:20:53
questions all around. And to
1:20:56
question people for new product of just
1:20:58
what is the ideal experience. That
1:21:00
could with the perfect version of we're we're building and
1:21:02
will sort backwards from that are was like the tenants
1:21:04
version. Exactly. Or and you know
1:21:06
if you add to that like if you
1:21:09
could wave a magic wand and same same
1:21:11
kind of thing, What could be possible? The
1:21:13
isle of the leveraging of products. The.
1:21:16
Always into coaching. A
1:21:18
Love it. Next. Question: Your favorite
1:21:21
product that you recently discovered that you
1:21:23
love may be already mentioned A squishy
1:21:25
thing. Maybe. Something else comes to mind. Message.
1:21:28
It's all message. It's a has many.
1:21:30
Many. Different tunes. There's. So
1:21:32
much fun! I'm sure I have a better answer
1:21:35
somewhere, but. As. I
1:21:37
say mind. You can become point is is or
1:21:39
favorites in length of yours. Sure people. Are
1:21:42
curious? Yeah. Discovered. I
1:21:44
treat. Them I will Definitely the I
1:21:46
they all have. yeah I'm there's also been
1:21:48
long one the. Sticky.
1:21:51
Monkey Noodles So many purple, so
1:21:53
many amazing. you
1:21:55
have a favorite life motto that you
1:21:57
often find yourself coming back to sharing
1:21:59
with friends or family, either in work
1:22:02
or in life? It's
1:22:04
a phrase that I got from one
1:22:06
of my mentors and I
1:22:09
teach it to all my clients, which
1:22:11
is her catch phrase
1:22:13
is, isn't that interesting? And
1:22:16
I have it as a sticky
1:22:19
note on my, like
1:22:21
a physical sticky note on my computer
1:22:23
monitor to remind me, which what
1:22:25
it reminds me to do is get into what
1:22:28
Gestalt folks
1:22:30
call an optimistic stance.
1:22:34
And I'm a chronic, serious, like
1:22:36
a cute pessimist. Anyone know what's
1:22:38
me? I'm cranky, but I love
1:22:40
this reminder to be in this
1:22:42
optimistic stance. And it's not like,
1:22:45
again, not that Stuart Smalley, wow,
1:22:47
everything's great. Woohoo. But it's
1:22:50
a kind of radical appreciation. Not
1:22:52
isn't this good or bad, but
1:22:55
wow, I just stub my toe
1:22:57
and it really hurts.
1:22:59
Isn't that interesting? Let me feel
1:23:01
that throbbing toe
1:23:03
or wow, someone just my,
1:23:07
someone on my team just talked over me in
1:23:09
a meeting. When he
1:23:12
times in the last hour.
1:23:14
Actually, this happened with a client recently.
1:23:16
I was there at an executive
1:23:18
team meeting and it's like, you
1:23:20
know, someone kept talking over
1:23:23
the CEO over and over and over again.
1:23:25
And, you know, often when that happens, you like bark
1:23:27
right back or you get angry or you get quiet
1:23:29
or whatever it is, but when you can really fully
1:23:32
appreciate, isn't that interesting?
1:23:34
My shoulders are really
1:23:36
tensing up right now. Wow. You
1:23:39
know, whatever's going on, you often have
1:23:41
more informed, not often, you
1:23:43
will always have more informed mindful actions
1:23:46
that you can take or not
1:23:48
take. And so this
1:23:50
is like, you can't pay me to
1:23:53
meditate or anything or do yoga, but
1:23:56
mindfulness, yeah, if you could just think
1:23:58
to yourself, isn't that interesting? Interesting anytime
1:24:01
something extreme happens in
1:24:03
life You will be shocked at what
1:24:05
you learn and then what you what
1:24:08
you do accordingly Very
1:24:11
Buddhist non-judgmental awareness Exactly
1:24:14
that it's good or bad Final
1:24:17
question. I'm surprised you haven't used any Dolly
1:24:20
Parton quotes in this conversation clearly
1:24:22
in your book. You're a big fan I'm
1:24:25
curious what what is what
1:24:28
it's a wisdom or quote that comes
1:24:30
to mind that always they think of
1:24:32
from Dolly Parton Yes, and
1:24:35
thank you for reminding me because as they're originally
1:24:37
what I was what I was gonna say Which
1:24:39
is one of my I mean,
1:24:41
there's so many Dolly quotes and I think all
1:24:43
my favorites are in my book, of course,
1:24:46
but um one of my favorites is
1:24:49
Find out who you are and do
1:24:51
it on purpose that's
1:24:55
You know amazing another one you don't like the
1:24:58
I guess my two favorites you don't like the
1:25:00
path you're walking on Pave
1:25:02
a new path. It's, I
1:25:05
mean, what more in life do you need than
1:25:07
that? There's all, yeah, you know, Buddhist and Gestalt
1:25:09
and mindfulness or whatever, but you could just do
1:25:11
what Dali does and you'll be all good. Donna,
1:25:14
thank you so much for being here.
1:25:17
Two final questions. Where can folks find
1:25:19
you if they want to reach out and maybe work with you? And
1:25:21
how can listeners be useful to you? Great
1:25:25
questions. As always, the best way
1:25:28
to find me is through my
1:25:30
website, donnalishow.com, and that'll be in
1:25:32
the show notes as well. And
1:25:35
reach out to me for a conversation. One
1:25:38
of my superpowers that's
1:25:40
also my kryptonite is accessibility.
1:25:43
I'm that author
1:25:45
who will always email you back, even though
1:25:47
I hate emailing, always email you back within
1:25:49
a day if you send me an email
1:25:52
about the book. Same thing about
1:25:54
working together. I always make time, or even
1:25:56
just conversation, I make time for
1:25:58
any conversations with interesting
1:26:00
people. people if it
1:26:04
is exciting to both of us to
1:26:06
make it happen. So find me on
1:26:08
my website, donalashow.com. I've also got tons
1:26:10
of free stuff there that you can
1:26:12
download as well. Everything that we talked
1:26:14
about today, a lot of the things
1:26:16
that we talked about today are available
1:26:18
there to play with as well. Amazing.
1:26:21
I think we're going to create a lot more
1:26:23
superheroes with origin stories, superpowers,
1:26:25
work tonight, missions, impact, all the
1:26:28
things we've written about in your
1:26:30
book. Donna, thank
1:26:32
you so much for being here. Thank
1:26:35
you, Lenny. This was a treat. Bye,
1:26:37
everyone. Thank
1:26:40
you so much for listening. If you found
1:26:42
this valuable, you can subscribe to the show
1:26:44
on Apple Podcasts, Spotify, or your favorite podcast
1:26:47
app. Also, please consider giving
1:26:49
us a rating or leaving a review as
1:26:51
that really helps other listeners find the podcast.
1:26:54
You can find all past episodes or
1:26:56
learn more about the show at Lenny's
1:26:58
podcast.com. See you in the next
1:27:00
episode.
Podchaser is the ultimate destination for podcast data, search, and discovery. Learn More