In today’s episode, Stephen Callender, Owner and CEO of Foster Commerce, sheds light on the significance of a peaceful working environment that contrasts the chaotic nature of the digital agency landscape. Stephen offers project management and client interaction strategies that prioritize well-being and productivity.

Key Takeaways:

(01:35) Foster Commerce has a distinct approach to engineering and project management that sets it apart in the custom development arena.

(03:39) Breaking down large projects into chunks results in better manageability and risk mitigation.

(09:56) The concept of ‘self-reports’ and the impact on team communication and project transparency.

(24:01) Foster Commerce’s unique billing model focuses on buying time instead of deadlines, ensuring flexibility and adaptability.

(37:00) The significance of client training for setting project expectations and fostering a collaborative working environment.

(42:08) How Foster Commerce uses client work to refine internal processes and improve communication and project delivery strategies.

Resources Mentioned:

Stephen Callender -

https://www.linkedin.com/in/sjcallender/

Foster Commerce | LinkedIn -

https://www.linkedin.com/company/fostercommerce/

Foster Commerce | Website -

https://www.fostercommerce.com/

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