Episode Transcript
Transcripts are displayed as originally observed. Some content, including advertisements may have changed.
Use Ctrl + F to search
0:00
the key thing here is to layer in your own human creativity and judgment.
0:04
With what the AI is giving you, because we don't want to just take it out of the box.
0:08
It's not that good yet. I'm sure it will be very soon, but for now we want to use our human judgment,
0:14
the creativity that we do have and have idea sex.
0:22
All right. It is Q one of 2024.
0:24
That means new goals, more growth and upgrading your day-to-day workflow.
0:29
That's why I want to talk to you today about the HubSpot sales hub.
0:32
This thing is basically an all-in-one platform to help you.
0:36
Get out of that muck of scheduling everything manually digging through
0:39
data, tracking down leads, probably not following up with things.
0:42
Sales hub will flip everything on its head.
0:45
This thing's an easy to use suite, a powerful tool.
0:49
It's going to help you convert contacts into customers quicker.
0:51
Accelerate sales with smart sequences, manage deals with simple and powerful
0:56
tools and help you forecast a lot smarter.
0:58
It actually uses this new AI powered app called chat spot combines
1:04
chat GPT with HubSpot's smart CRM.
1:07
Basically, you can ask this thing to create more revenue
1:10
for you and deliver it as well. So you can ask it to track down contacts, competitors, summarize sales,
1:16
and actually draft emails for you. So now's the time to close more deals and get on track.
1:21
Make Q1 your best yet.
1:24
Explore the new HubSpot sales hub and AI tools like chat spot at hubspot.com/sales.
1:30
Hey, do you ever feel like there aren't enough hours in the day and you feel
1:34
like you're, uh, you know, kind of slugging them long, putting out fires
1:38
or doing the minute tasks that aren't the big picture tasks, the things
1:42
that you really feel like are going to move the needle for your business.
1:45
I've been there and sometimes I still go there into the weeds.
1:49
I gotta catch myself. And there is a better way.
1:53
Of course, too. Uh, basically.
1:55
Take back your hours and take back your work week.
1:58
So you're not working so hard and longer.
2:02
And, uh, there's some really smart tools that are obviously out right
2:05
now, artificial intelligence, AI.
2:08
That's what I want to talk about. And I want to give you some mental models to use, to bring back,
2:16
uh, your, your earnings per hour.
2:18
James Schramko likes to talk about that. I've had him on the podcast and Dan Martell mentioned him as well.
2:24
Uh, it's all about doing the right tasks and really identifying
2:28
them, knowing your value, and then having a plan on how to do this.
2:32
So you are in the driver's seat, growing your business.
2:36
You're delegating, but you're also leveraging smart technology like AI.
2:40
So this is the first of multiple episodes where I'll be diving into some pretty key
2:48
topics that business owners have said.
2:50
They want to understand when it comes to using AI.
2:54
I've actually, we've surveyed hundreds of people.
2:56
You know, I'm working closely with Mike Koenigs, who was just on the
2:59
podcast the other day at the time of this recording or release.
3:04
So definitely check out that podcast with him to get a whole like deep dive primer.
3:09
So him and I, and Brad Costanzo. Who's also been on this podcast multiple times.
3:14
We're all collaborating with a larger team as well, to work with tons of
3:19
entrepreneurs and business owners and also enterprise businesses and all
3:23
sorts of industries, you know, real estate you have, um, Wealth management.
3:27
There's a lot of coaches. And online, uh, companies, creators and also telecom companies.
3:34
I mean, there's like it, it's a big spectrum.
3:37
And this is where you'll understand is that these mental
3:40
models apply to everyone. And my idea here is to give you frameworks in a series of episodes that will.
3:48
Give you the action steps to apply this stuff in your business,
3:51
no matter where you're at. And I'll just shout it out right now, the place where I would suggest you go after
3:58
this episode, after you like subscribe and share this around, maybe rate and review.
4:02
If you haven't already. Um, it'd be really awesome to see that from you and thank you in advance.
4:07
Uh, is to go to pick up the book that Mike just wrote and you might've
4:14
heard it in the episode, but if you haven't got it, it's free.
4:17
It's brand new. And it's like a playbook for any business owner who wants to become
4:22
more productive, but also scale their business in very creative ways, leveraging
4:26
AI in smart workflows and things.
4:29
It's totally free. The digital copy is in go-to digitalcafe.ai/jf um, the JF
4:38
we'll tell him I sent you, so make sure that's on there.
4:40
So digitalcafe.ai/jf it's actually this cool chat bot.
4:47
Um, Window that you'll, you'll see and enter some information in there.
4:51
Of course, you know, entering your name and email or yeah, both of those.
4:56
You'll get your book, but also you'll start to see some really
4:59
cool questions about how you can think about your business.
5:02
And it's going to give you a nice custom report on some action steps as well.
5:06
And I guarantee some light bulb moments will happen.
5:09
So just calling that out right now, go to digitalcafe.ai/jf you'll get that book.
5:16
Mike's free book on a, it's basically a playbook on all the stuff, AI
5:20
and scaling your business and time.
5:22
So. Without further ado, let's get into the mental models in this time.
5:26
In this episode. It's all about productivity.
5:29
It's it's getting back those hours and scaling your business in smart ways.
5:33
And then using AI tools. That aren't super crazy tools.
5:38
I'm talking about. ChatGPT and Claude.ai.
5:41
So mental model, number one, Is called the repetition filter let's figure
5:45
out what are the tasks that you're doing over and over, and chances are.
5:50
These are perfect candidates for AI automation.
5:53
So some examples. Uh, customer inquiries like support inbound, uh, contact forms.
6:00
Maybe it's, uh, messages from your team or check-ins from clients.
6:04
Uh, these are all things that can be automated or maybe it's
6:08
formatting, blog posts, or show notes, pages or newsletters,
6:12
social media, content scheduling, you know, content calendars, or.
6:17
Planning projects out something that's repetitive that can be templatized.
6:22
These are all just examples. Just to kind of get your mind going about the repetition side of things.
6:28
Now, how do you apply it? And how do you start going down?
6:31
You know, using this mental model, step number one on this whole repetition mental
6:35
model here is to track what you're doing.
6:38
And do it for a week, you know, track this stuff for a week.
6:41
Step two is by the end of that week.
6:44
And I'll start to look at that list and, you know, just write
6:46
it down and keep it easy. However you want to track this, but look for patterns, look for the
6:50
things where you can identify the repeated tasks, the things that show
6:55
up all the time, or at least often more than once, or maybe new news.
7:00
No, like that's going to be a weekly task.
7:02
It's probably worth automating. And step number three is pick one of those tasks.
7:08
At least one of them. And start brainstorming ways on how you can automate that using AI and.
7:15
It's probably not going to be rocket science, just pick one, one at a time, keep it simple.
7:19
And you know, an example like we were talking about is maybe you
7:22
have some inbound questions from customers or team or whoever.
7:27
Uh, well, an example you could do is go to chat GPT or Claude.
7:31
AI. And start to generate some frequently asked questions.
7:36
You probably have those questions already, so you could throw them in there.
7:39
And then what it can do is start to give you responses.
7:43
It can generate the responses for you. And you can even tweak them further if you want to and
7:47
personalize them for specific uses.
7:50
And again, you can have the AI do this for you just by communicating
7:55
and prompting through that process. So key thing is to track, to identify the repeated tasks that are happening.
8:02
Uh, by you or your team, whoever, and then start to figure out how
8:06
to generate responses or start to automate some of that stuff.
8:09
I'm going to pause this really fast and shout out another podcast.
8:13
That's on the HubSpot podcast network.
8:15
The audio destination for business professionals.
8:18
This one's a podcast hosted by someone I followed for years, I've read his books.
8:22
His name is Donald Miller and he hosts the podcast called business, made simple.
8:27
The whole premise there with that show is that it helps take the
8:30
mystery out of growing your business.
8:32
And one of the recent episodes is one with Alex or mosey, someone
8:37
else I followed for years now. And it's all about talking about the uncertainties that we're living in right
8:42
now in 20, 24 and beyond, but how we can take our business and shore it up.
8:47
There's actually. Actually four principles, Alex shares and Dawn gets into it as well.
8:51
So definitely recommend checking that out.
8:54
So go listen to business, made simple hosted by Donald Miller,
8:57
wherever you get your podcasts. Hey, if you're looking to unlock some more income in time, freedom,
9:03
then I want to tell you about Kartra. It's the ultimate all-in-one business platform for online success.
9:09
Now with Kartra, you can create stunning pages and funnels.
9:12
You can automate your marketing launch, online courses and a bunch more all
9:16
in one place for one affordable price.
9:19
Now Kartra has every tool you need to scale.
9:21
It's super easy to use. And right now you could snag a free 30 day trial plus a 20%
9:27
discount on your first payment. When you use this URL it's www.hustleandflowchart.com/kartra.
9:37
Again, that is hustle and flowchart.com/k a R T R a.
9:42
All right. Mental model, number two. Is one that I'm calling the time to value ratio
9:48
So the idea here is that. As we all know, some tasks take more time than others.
9:54
They're not all created equal. And all tasks deliver a different value in terms of a return.
10:02
You know, like the time input doesn't always get the value output.
10:07
They aren't, they're not always aligned. They're kind of like this.
10:10
So the idea is to figure out where is your time for your, these tasks?
10:15
And then what's the output. Or maybe it's the other way around, you know, what's the
10:19
time and what's the output. And you can do this by doing some simple math.
10:25
So, um, some examples I'll just put in your mind.
10:28
So it's kind of jogging before I get into the steps is like, Transcribing
10:32
meeting notes, you know, zoom calls or things that you're doing, or even,
10:36
um, watching videos and transcribing.
10:38
Those are trainings. Uh, it could be proofreading.
10:41
It could be editing long form content like blog posts, or even a.
10:45
Uh, content in general, you know, YouTube, uh, videos, podcasts, it could
10:50
be cleaning up spreadsheets or analyzing spreadsheets or even sales calls.
10:54
You know, these are all things that you can automate now.
10:57
And the value is different. You know, it could be a really high value, but at the same time,
11:00
if you can automate it then cool. Uh, but some things might need more of your time and then the value is
11:06
higher and that's, that's cool as well.
11:08
so step one is to take the tasks from your to-do list.
11:12
Estimate how much time you think it's going to take or how much it does take for
11:17
you to complete that's step number one.
11:19
Now let's go to step number two. Which is start to rate the value of that task and it's subjective, but also maybe
11:28
it's not, it's quantitative, you know, if you have some, some data or some value,
11:32
if you know, What the return in dollars will look like for you for your business?
11:36
Well, now you have a more concrete number. So look at the task and rate it from one to five and higher,
11:44
the number will be more value. Of course, one being the lower, highest five.
11:48
And step number three, and this is where the math comes in is take
11:52
the time estimate that you have, and you could do it in hours.
11:56
You can do it in minutes. Really doesn't matter. Um, take the time and then divide that by the value rating you gave it.
12:03
So from one to five, divided a bit by that number, and then
12:07
you're going to get an output. If that number is higher than it's probably a cannon, you know, higher than,
12:12
than the rest of the tasks that you have.
12:15
And I would do this for all your tasks. The highest number.
12:18
Basically it says. Automate that with AI or do some kind of delegation, send it to your
12:23
team to maybe automate it with AI. Or leverage in supplement with AI.
12:28
I can't automate everything. But at least supplement with AI.
12:32
The lower the number. So again, it's taking the, uh, the time you are estimating divided by the value.
12:39
If that number the, the, the in number there equals a lower number than the rest,
12:45
then it's probably more of a valuable task that is worth you or your team doing.
12:51
That's pretty much it very simple. And you can start running the math, do scenarios for
12:55
yourself, just depending on it. But again, it's it's time divided by value higher, the number delegate or automate.
13:01
Or supplement with AI and then, um, lower the numbers.
13:04
Probably a lot more valuable is a lot more valuable.
13:07
Probably takes more of your attention. Third, mental model.
13:10
This is the last one is a little different.
13:13
And this taps into creativity and calling it the creativity spectrum.
13:18
And this has taken because there is a spectrum. If you look it up, there's kind of like this, this creativity
13:22
spectrum from like no creativity to a whole boatload of creativity.
13:28
And it just depends on where you're at and we're all different and
13:31
depends on what we're working on. But the point is here is that we can leverage AI to not just analyze
13:39
spreadsheets or do these kinds of logical tasks, but they can, are, it
13:44
can, um, Basically take the knowledge and all these different ways of thinking.
13:50
And put it into a context that you want it to focus on.
13:56
And it's so it's augmenting human creativity, but it's, and it can
14:00
generate different ideas that we probably haven't thought of.
14:04
And, and at the same time we can layer it in with our own human creativity.
14:10
So we're kind of like, Mashing them together.
14:13
Uh, I think it's called idea. Sex is what.
14:16
Uh, James altar calls it. He was on the show years and years ago.
14:20
And he's a big fan of writing down different ideas every single day.
14:23
I think it's like 10 ideas. Well now, you know, and I don't know his thoughts are on this, but AI
14:28
can create a whole bunch of ideas, but imagine when you combine the two
14:33
together, You know, this is a great way to really go high on the, uh, the
14:38
creativity spectrum and get out of that stuckness, you know, and this is where.
14:43
Things like brainstorming concepts for a blog post or for an email
14:48
or for a podcast or a video.
14:50
These are all great ways to kind of generate a first draft.
14:54
You know, it can help you outline chapters to a book.
14:57
I just wrote a chapter in Mike's book today.
15:01
The one that you'll be downloading at digitalcafe.ai/jf and, um, I used a Claude
15:09
to help and with a bunch of prompts to basically give me a structure based off.
15:13
Of what I had in my mind. And it helped a lot.
15:17
I mean, this is a great way to write ad copy or at least get the
15:20
structure and the bones of it. Social media posts, the same thing.
15:24
So. How do we apply this thing in four simple steps?
15:28
What I have written down here is step one is to identify what's the task.
15:32
What are you trying to accomplish? What's the thing that you feel like you're getting stuck on.
15:36
So maybe you're just getting stuck on, you just have that blank page syndrome.
15:39
You can't start writing a, you don't know what to talk about in
15:42
the podcast or shooting the video. So just start with that thing and identify what it is.
15:47
Step number two is break it down into small steps.
15:51
And the key to do that is to, um, really identify what are the little bits like
15:56
break the big thing into little things.
15:58
So for instance, I was writing this chapter well, I had the concept in
16:02
my mind, but I wanted to break it down into a flow that I had in mind,
16:06
but then like from there, okay. Break down the bits, the sections of that flow, you know, and, and
16:12
I don't remember what the flow is now, but obviously there's a float,
16:15
everything it's same with ad copy. Same with a podcast.
16:18
You know, you have intro and. The big idea and then like, what are you going to learn?
16:21
And then what's the meat. And then what's the, you know, the ending points in, in
16:25
everything that comes in between. What you want to do is break it down into specific things that
16:31
can then turn into prompts.
16:33
So there's a reason for that. And it turns into questions as well.
16:37
So that's step number two is breaking it down in a little identifiable pieces.
16:41
Step number three. Is to now go to ChatGPT or Claude and feed what you just figured out.
16:48
What are those little steps and turn them into prompts that you can take over there.
16:52
Turn them into questions. And now it will start to generate ideas for you.
16:57
You can also feed it. Uh, inspiration.
16:59
I like to do that, whereas like maybe upload a.
17:02
A transcript of something that you like to model or a, just other ideas that you
17:07
wanted to get inspired from, or you can put notes or, you know, people's names
17:12
or a writer's names or a type of theme, whatever it might be to kind of layer in.
17:17
But the point is to get very specific for, with that prompt or question and
17:21
then have it generate ideas for you. And then step number four is to start using those ideas as a starting point.
17:29
And the key thing here is to layer in your own human creativity and judgment.
17:34
With what the AI is giving you, because we don't want to just take it out of the box.
17:39
It's not that good yet. I'm sure it will be very soon, but for now we want to use our human judgment,
17:44
the creativity that we do have. And then that's the idea is like now you have creativity mashed
17:51
up together using AI and then your own kind of human judgment.
17:54
So. Those are the models. Those are the pieces.
17:58
So back to, you know, number one was repetition filter to figure
18:02
out what are you doing constantly? What are your team members doing all the time and identify what they are
18:07
and try to automate those bad boys. Mental model two is the time to value ratio and figure out
18:12
what's your time to the value.
18:15
And then the output. If the number's higher, go get that thing automated or delegated somehow get others
18:22
on your team to start thinking like this as well, because you want efficient
18:26
people on your team, not just yourself. Don't.
18:28
Don't hoard this information to yourself. Go share this episode with them.
18:31
I promise you they'll like it. And then mental model number three is the creativity spectrum.
18:36
So you could start thinking more creative about what you're working on right now.
18:40
So you're not feeling stuck on anything.
18:43
Cause that's the thing we don't want to get stuck or paralyzed because.
18:46
People and business owners, anyone in this day and age everything's speeding up and
18:51
this is the way you got to start thinking. Uh, AI, the tools changing all the time tools are changing.
18:57
The technology's growing, but the big thing is if you understand how to
19:00
think with AI, and then he put it all together, that's where thing, that's
19:05
where the magic is going to happen. And then that's where you can start communicating with your
19:08
team and thinking more creatively.
19:11
Uh, elevated. And, um, I mean, this is, it excites me.
19:14
The next 12 to 18 months is going to be a radical shift in the way of
19:19
how we all interact with each other.
19:21
But. Uh, in business. I mean, the whole thing is.
19:24
AI is not going to take your job. It's not going to take your business.
19:27
It's the people, it's the business owners and the teams like this.
19:32
Who are going to leap and you know, they're going to, they're going
19:35
to take the, the, the, the ring. You know, they're, they're going for, they're gonna leap.
19:39
Past others who are not thinking like this, or, uh, messing around
19:43
with the tools right now with this kind of a way of thinking.
19:47
So that's what I got for you. I'm going to wrap it up there and just going to remind you there's two things.
19:52
So make sure to go to digitalcafe.ai/jf to get Mike's
19:58
book, which I am featured in as well. And it's a great playbook.
20:01
It's a great starting point to really dive deep.
20:04
Into more of this thinking, but also get very specific in the doing as well.
20:08
So go to digitalcafe.ai/jf go through the chat prompts.
20:15
It's I promise you it's going to be a light bulb moment.
20:18
You're going to see the type of technology that we're building as a team.
20:21
And this is what I've been focusing a lot of my time on outside of this podcast.
20:25
Um, a lot of people have asked me, what the heck are you doing these days?
20:27
Well, it's working with Mike, Brad and the crew there because.
20:32
It's exciting. There's this moment in time right now with AI and this whole kind of like wondering,
20:37
like, what do I do with this technology? How do I arrange the pieces?
20:40
Well, it's like, this is what we do day in and day out.
20:43
And it's been. It's awesome. Yeah, it keeps me up at night and in a good way.
20:47
So, uh, go see what we're doing there. And then, uh, the second part is to.
20:52
You know, obviously like subscribe, pass this episode around to anyone
20:56
you think that would benefit. I would start with your team members, think of one person on
21:01
your team, pass it over to them. One, a business partner, someone else that's needs to see it, send
21:06
it to them, share with the list. That'd be cool because there's going to be more to come.
21:09
And the thing is I want to give away free content.
21:12
That's what I'm all about here. I've always been, and I want to elevate what you're doing
21:16
in your life, in your business. And, uh, make sure that you're making the most out of it.
21:21
And AI is such a great opportunity to do it.
21:23
And, um, I hope you see the light to. So that's it until next time, next week, when I'm back with another one of these.
21:30
Theme episodes. It's going to be good.
21:33
So back peace.
Podchaser is the ultimate destination for podcast data, search, and discovery. Learn More